CycleGearReviews 11,498

Anthony at cycle gear of Santa Rosa, ca was awesome and took great care of me. Got me a new set of Michelin tires installed fast!
Thank you

I already knew what I wanted when I came in and I also knew that everything had to be ordered. The sales associate was extremely knowledgeable and upon totaling up the bill offered me a veterans discount saving me $90 on my purchase. Had the order shipped directly to the store and was promptly notified of the delivery which was a day early. Everything worked out great. Love the new Shoei helmet along with the the new Cardo Packtalk Pro.

Cycle gear is my go-to. They have decent prices, their in-house brands are all I use for riding gear, all other goodies available too!

I ordered size the Dianese Pony 3s as part of Cycle Gear's black friday deal. My local Cycle Gear didn't carry Dianese so I wasn't able to try on line.

Pros:
Andrew (S Lindbergh Blvd, St. Louis) was super awesome at helping me return and reorder my Pony 3s. He even helped me sign up for the points program.

Cons:
Dianese's sizing chart on Cycle Gear's website is way off. I originally ordered size 48 and had to exchange for size 52. According to the chart, I should be a size 44.

I ordered a helmet as a birthday present. Ordering was easy the issue wasn't with cycle gear it was with your delivery service Fed Ex. They kept notifying me of different delivery dates and then it wouldn't show up by the end of that date and I would get another notification saying a different day back and forth numerous times. All the time tracking the package and seeing that it was sitting at one of there warehouses in Indiana for numerous days. It was VERY frustrating.

I have not used the product yet. They were Christmas Gifts.

Cycle gear has always went above and beyond no matter what I've purchased. In store personnel is always friendly and helpful and online is very thorough and responsive.

Ordered item online for my son. He likes cycle gear and we do purchase from here in-store quite often. Online ordering was quick and easy. Thank you

Well I needed a few goodies on my new bike and with have an rpm account shipping was fast. Site had exact.fit no brainer parts section and away I went. Bought an open box seat saved over $80 on a saddlemen. Self taught myself how to reupholster the passenger seat pylon. Tail tidy of course and a shogun frame slider kit. Instructions we wishy washy for shogun but I YouTubed my way through it.

This was my first time purchasing motorcycle tires and the staff I called at the store was very great and helpful. I proceeded to order online after speaking with the Brookfield WI store associates to ensure I had the right tires and price. The only thing I had trouble with was paying using my venmo account. I used my bank account instead than and the transaction went through fine. I suggest maybe exploring the glitch with the venmo pay to address that, or just take venmo pay option off as it was very frustrating. Thanks for the sale and the assistance from the Brookfield WI store.

Excelente producto y muy buenos tiempos de entrega

Starting with my receiving a text (after having received an email confirmation) asking me to confirm the purchase with the WRONG purchase price that I (understandably) replied "Call me", which then resulted in the sale being cancelled, then the cancellation email provided a phone number that I called and was told that they couldn't help me but they'd "get a message to the people that could" and I could expect a call back, which never happened.
I finally called again and they gave me an email address which I used and Bryce K there, responded that the reason was due to the text message not having been confirmed.
(Of course I didn't confirm it, it was not correct! And by the way, who sends out a confirmation text for purchases?!? When I purchased my motorcycle on my card, a slightly larger purchase amount as I'm sure you can imagine, I never got a confirmation request! And again, I'd already received a confirmation email!)
Having confirmed this was the issue I emailed him back and asked if the gift card I'd used would have the amount put back on it so that I could still use it if I re-ordered the item.
I never heard back.
So I tried to re-order the item.
The gift card was of course now no longer good.
So I called the number... again.
I explained the situation and the gentleman was helpful and put the amount into my account so that I would have it when I ordered it.
I did mention that after all the hoops I had to jump through, and it being the day before Thanksgiving, it's delivery was now going to be delayed probably significantly, it would be nice if it could be rush delivered, but he said because of the battery it could not be. (insert skepticism)
So of course its delivery was as I expected significantly delayed from when I was originally hoping to get it.
And in a final middle finger salute from fate as it were, Fed-Ex for some inexplicable reason got confused figuring out how to get 15 miles from one city to the next near me which cost yet another delay of even one more day.

Honestly, I should have just gone to Target.

The website was nice, but the best part of my experience was picking up at the Cycle Gear Shenendoah location in TX. Raye is the best, she is always helpful AND honest. I will be returning again just on her assistance alone! The store itself is clean & well organized. Lots of gear at good prices.

Cycle gear was great about price match, there was a shipping issue. Then no installation instructions, online video from Puig has been taken off line.

Very nice experience. Very helpful staff!
The sales person was very friendly and happy to assemble everything for me.
Great job

I has looking for a out of stock item, luckily I was able to place a online order in person and pick it up at store. Took less time than expected and received a call when it arrived! It was fast and simple thanks to the employees who were of great help.

I received my item 2 days ago… not sure if the gloves are supposed to be so tight. Attempted going to the store but it opens at 10 am and I'm at work by 9. Then it closes before I make it back home. Just sorry I can't get a real person to help and your store hours are not convenient.

Smooth and uneventful when I picked up my order. Friendly and helpful employees. Asked if I needed any help soon as I walked in the door. Answered my questions when I was looking at boots.

Although I was pleased with the quality of my product I expected a 2 day priority delivery with my RPM Membership. Unfortunately this is not the only order that has not met delivery expectations. No notification is made that delivery will be longer than 2 days until tracking data is provided then its impossible to do any thing about.

The package was supposed to be delivered on wednesday but was delivered on friday. I missed the only day this week that would have been ride worthy because I didn't have any type of winter gloves.