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CycleGear

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,254
value
14
shipping
8,305
quality
11,602
This company responds to reviews on average within 4 days

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33,754 reviews

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Oklahoma
1 review
0 helpful votes
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Alpinestar Bogata Pro
February 22, 2025
Updated review

Great jacket so far riding in 36°F no problem. Got back and chest protectors so its pretty hefty but a leather jacket is to. The liners I been wearing as it's own jacket everyday. Zippers are nice jacket seems well made. The collar area of the liners is folded in towards my neck and bugging the hell outta me.bi hope I figure a solution for this. I guess I just don't zip it up all the way and try fold the collar of the dwn seems to help so far. The jacket collar is good thought it's just the waterproof liner that is kind of bothersome. Pretty exciting to see how it breaths n hot months. Over all I love it, good visibility, feels solid. I got the 2xl cause I like lil room around my armpits I got 45" chest. Xl was to tight in armpit area. Sleeves are slightly long but it's better than being short.

Date of experience: February 11, 2025

Road 6 rear Anakee road front
October 22, 2024
Previous review

Good setup for my vstrom 1000. Great service as always from cycle gear.

Date of experience: October 11, 2024
New Jersey
1 review
0 helpful votes
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Great
February 22, 2025

Amazing experience the staff knows how to help to the best of their knowledge!

Date of experience: February 11, 2025
Argentina
1 review
0 helpful votes
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Buena gente
February 21, 2025

Ya eh echo compras en varios locales, hice una por la página y todo llegó en tiempo y forma. Siempre te atienden con buena simpatía y tratan de solucionar todo lo que pueda pasar.
Lo recomiendo para cualquier compra de Motos...

Date of experience: February 28, 2025
Utah
1 review
0 helpful votes
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Great place for motorcycle gear!
February 21, 2025

I have been ordering and using cycle gear for my motorcycle related clothing and maintenance items for years and that are great to work with. Knowledgeable staff, fast shipping, flexible returns, and their physical store fronts are getting larger in a good way

Date of experience: February 11, 2025
California
1 review
0 helpful votes
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Great experience
February 21, 2025

I love Cycle Gear! In person and online. This was a very easy shopping experience and I love that the jacket will be in the store for me to pick up so quickly. Note: My jacket arrived a day early. It is perfect and I love it! The service in the store when I picked it up was also excellent, as always. Cycle Gear is my go-to place for all my riding gear!

Date of experience: February 23, 2025
Mississippi
1 review
0 helpful votes
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Nice business
February 21, 2025

I ordered a pair of women's riding pants. They were shipped quickly but the sizing was horribly off. Had to return them and was charged a return fee. They were a discontinued item so there were none my size in stock. Still waiting on my refund.

Date of experience: February 11, 2025
Florida
1 review
0 helpful votes
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Leather Riding Gloves
February 21, 2025

Very comfortable and well made Gloves. I choose one size larger than normal.

Date of experience: February 11, 2025
Texas
1 review
0 helpful votes
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Great product
February 21, 2025

Easy to find the right product and size, fast shipping and good quality

Date of experience: February 11, 2025
Georgia
1 review
0 helpful votes
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Seat upgrade
February 21, 2025
Updated review

Painless process online with Cycle Gear. New seat was a breeze to install and is comfortable out of the box. Definite improvement over stock.

Date of experience: February 11, 2025

Awesome
October 11, 2024
Previous review

Awesome. THank you

Date of experience: October 1, 2024
Nevada
1 review
0 helpful votes
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Ok I payed cash for the break pads & an air filter for my Honda 2014 cmx Rebel 250 cc. They told me when I should get them I actually got them both real quick!

Date of experience: February 10, 2025
Pennsylvania
1 review
0 helpful votes
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Great Product on Discount
February 21, 2025

As an obese motorcycle rider it's very hard for me to find jeans that fit but the bull it icon 2 easy jeans 46 short definitely was a great fit. Delivery was faster than expected. Able to find sales and narrow down the search in my sizes was a great help to find this gem of a purchase.

Date of experience: February 3, 2025
Oregon
1 review
0 helpful votes
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Easy process, very helpful staff
February 21, 2025

I'm not exactly sure the guys name, I wanna say it was Jasen. He was incredibly helpful when I approached him about my bike. Didn't try to oversell me, was very honest about what I should probably avoid doing to the bike and what could be beneficial. On top of it all, he went out of his way to make sure I got my military discount as well. I hope he's getting good compensation at that store because he's worth every penny.

Date of experience: February 10, 2025
Idaho
1 review
0 helpful votes
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I had to wait several months for the Mobius x8h to get back in stock, but once they finally did, I received my product lightning fast!

Date of experience: February 10, 2025
South Carolina
1 review
0 helpful votes
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Customer service
February 21, 2025

The store manager was very knowledgeable of the products I wanted to purchase.

Date of experience: February 10, 2025
California
1 review
0 helpful votes
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Supreme Service & Quality Products
February 20, 2025

Salesperson was super knowledgeable and helped us from the minute we walked in until our order for special items was completed.

Date of experience: January 22, 2025
Arizona
1 review
0 helpful votes
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First time at Cycle Gear Goodyear AZ
February 20, 2025

This is my first time purchasing anything at Cycle Gear, Goodyear, AZ and I am well pleased. I registered online and received a 10% discount code so I went to the store to try on a helmet before purchasing it and the store didn't have my helmet in the size I needed so the gentleman I spoke with suggested ordering online so that I could use my discount code and having the helmet shipped to the store. Should there be any issues, wrong size or whatever, they would box it up and return it for a different helmet. I went home and ordered online; the process went very well with no problems. In a few days I received the email saying my helmet was at the store and I could pick it up. Due to work issues, some overtime, I picked it up a couple of days later and that process also went well. I got there a few minutes before closing and the staff were friendly and helpful. My helmet fit perfectly and I thanked them and went home. I would definitely come back here and I would have no issues with recommending this store to my friends.

Date of experience: February 6, 2025
Florida
1 review
0 helpful votes
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Needing a Helmet
February 20, 2025

The guys were super helpful when needing a helmet for my special request. Many thanks for all the help that day!

Date of experience: February 10, 2025
Texas
1 review
0 helpful votes
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Online order in store
February 20, 2025

Very easy experience to make an order for a closeout item order for something only available online.

Date of experience: February 4, 2025
Washington
2 reviews
0 helpful votes
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Great company to buy from!
February 20, 2025
Updated review

Cycle gear has good prices, a lot gear to choose from and ships out quick

Date of experience: February 10, 2025

Perfect experience!
April 18, 2024
Previous review

I could not find any other seller with these shoes in my size. Everyone was out of stock. I can't wait to take these shoes out ridinf jet skis in the surf on 4/20 weekend. They feel really nice! Thanks for quick shipping and keeping good stock on these shoes

Date of experience: April 8, 2024
Colorado
1 review
0 helpful votes
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Helpful staff
February 20, 2025

The store manager waited on me. I believe his name was Austin. In any case he was knowledgeable, patient and very helpful.

Date of experience: February 10, 2025