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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I was looking for new tires for my Kawasaki KLR650. This is my 1st dual sport bike. The people at my local CycleGear location were very helpful in showing me different options and helping me pick the right tires for the kid of riding I plan to do. I ordered the tires and they arrived in just a few days. I brought my wheels in and CycleGear mounted and balanced the new tires the same day with no problems. They did a great job and I will shop there again for all my bike needs.
Cycle Gear never fails to come through for anything I've ever needed to keep the shiny side up and rolling. All of my tires, helmets, and gloves have come from here over the 13 years I've been riding. The true world champion of quality products at low prices for motorcycle enthusiasts.
Used to work at one of the stores, and I still dont go anywhere else for my bike parts. Simply the best.
Excelente pagina, buenos precios, muy satisfecho con todo, los envíos son rápidos
Quick and easy. Had what I wanted. And was able to verify that it was the correct battery for my motorcycle
Size I needed was not in stock locally. Shipping took almost 2 weeks to get from Las Vegas to Chicago. FedEx isn't the fastest way to go.
Got what I ordered quick and correct no complaints about my order
Good product. Quick delivery. Would definitely purchase from cycle gear again.
This produce was what I was looking for. It beat the competitors price and was delivered in three days.
Item was mailed next day but took 8 days total. Return due to wrong size was easy at local store. Will order next size down and waiting another 8+ days as I see it was not sent out yet.
I guess for free shipping you get that you get but a $500 pair of pants in a shoe box should not take this long.
Great product that I could not find at my local superstore. Fair price and free shipping.
Fast delivery and product is top notch as usual! I've never been disappointed using Cycle Gear.
Smooth online experience. Outstanding customer service.
Excellent online customer experience! Item arrived on time.
Purchased in Cycle Gear store location with manager. Upon receiving wanted to return but note in my account said could not be returned in store but mailed back. I contacted CG and was told I cannot return a Revzilla purchase in store. I tried to explain but no luck. The manager at CG here in Spokane was awesome. He said if he would of been working he would of accepted the return. 5 star rating
Many accessory options with good description and videos. Hopefully service to Hawaii is better than many other vendors that I buy from...thank you!
Super easy website, used chat for price match and it's was done!
It was time for a new helmet. I've worn Shoei for many years. They fit my head, and I like the quality and features. This time I opted for a modular helmet. I tried on a Neotec 3. Fits perfect! Yes I know it will "break in"
I like that I can change pads for a custom fit. I added a Sena system. The helmet is designed for a Sena. Perfect!
Now I wait for the snow to go away
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members