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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Went in store to purchase this battery lead harness but only one left. He is kind to order me online and shipping to my home for free. That was very convenient. It arrived only a few days. Thank you.
I wish I had a cycle gear in my town my older brother had the best relationship with his local cycle gear shop I would give my left nut for a cycle gear near me
Fast shipping, great customer support, competitive prices!
Great site and shopping experience.
The guys made sure that I found what I needed and made the whole process super easy. I couldn't ask for a better service experience.
First of all Brittany Rose was the most kind helpful cycle gear employee I have ever met! Helped me with the part and ease of ordering. Love this place!
I ordered my part and it ship the next day. Was delivered 2 days later.
Very friendly and knowledgeable employee answered all of my questions.
Very pleased from ordering through my local store to tracking and final delivery. The staff at the store were very helpful and professional with me trying it on and assisting with other assessories.
Bought a pair of boots, cycle gear.com says "easy returns." I saw that the entire boot is closed with velcro, no thanks. I didn't even take the boots out of the box. Then I find out I have to pay return shipping. Why couldn't I just return them to a physical store?
I was never notified that my order had arrived so I just went in to drop off my tire and get it installed. Shop never called me to tell me that the tire change was done either.
Ordered the heated jacket and it arrived on time and in great shape. Works as its supposed to
Las personas son muy amables arenas es de los liga res mas completos
I have been a Cycle Gear patron for years and they are my go to for the future!
Ordered a set of baffles for my slip-on mufflers for my Fat Bob and they got here quick! Can't wait to install them and try them out!
Efficient, and easy to conduct business. Quick delivery and a hassle free experience.
Tires arrived quickly. But they were not boxed or bagged up.
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Ordering parts and or gear is easy with ship to home or ship to your local store. Usually I ship to store, after my accident I had my new helmet shipped home. Great and easy to order.
Very Easy to Order online! I went in to the store and tried some riding pants on. They did not have my size. I came home and found them online through Cycle Gear. Within a couple of days I had my pants with the correct size.
I'm going to be a new rider and every person in this store was helpful. Everyone was enthusiastic about helping me learn and choose gear. After visiting other shops, I came back and bought all my gear because of the service.
Very good service from knowledgeable staff. I'll be back really soon.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.