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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Great product and excellent service. I live visiting the shops every time I go in
Gran variedad de artículos de motocicletas y equipamiento para pilotos
Everything went smoothly as expected
Having to write and write on your form is a pain though … keep it simple.
Came in late from a snowstorm so it's as expected from USPS ground it did go past my stop and onto troutdale
Ordering was simple and delivery was fast! I order most of my gear or bike parts though Cycle Gear!
It is always a great experience that i have since shopping at your store
Products and delivery time was great.
The fact that if I want to bring my wheel in and get the tire mounted, I was told that I would have to leave it for 24 hours, which I think is ridiculous when I live 30 to 45 minutes away from the store.
Cycle gear customer service is acing among every other store. I had a case with them that got resolved really quick and very beneficial to me. Very friendly and great prices store!
I was looking for a slip on exhaust for my 23 Kodiak 700, while searching the internet I wasn't able to find anything that was a definite fit.Cycle Gear had everything listed that fit. Shipping was super fast and everything fit perfectly..
The website was easy to search and the equipment I bought was a perfect match. The service in the store was good as well. Two suggestions… I couldn't figure out to apply my military discount to an online order (so didn't get it). Also, the service of installing the new faceshield was great but the used pinlock insert wasn't checked for cleanliness. As a result, I have clouded vision.
Shipping was fast and product worked perfectly. I will be ordering again.
Good fit with included shaft extender, relocated pedal from above to forward of running board. Thumbs up.
Item exactly as described and arrived very fast. Awesome product
Jacket is fantastic. CycleGear unfortunately sent me a size smaller than I had ordered, no surprise. Thankfully it fits anyway
Bought a size large REV'IT Sand 4 H2O jacket on line and it was too big so I wanted to exchange it for a medium. All I had to do was to bring the jacket to my local CycleGear and they took care of everything on the spot. The guy at CycleGear took my jacket and ordered a replacement. Two or three days later I had my new jacket delivered to my home. EXCELLENT!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We truly appreciate your honest feedback. We're always striving to improve, and we hope to get things right next time. Thanks for sharing your thoughts with us! We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: cs@cycle gear.com
📞 Call: 1-800-292-5343.
We're here to help!