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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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They used garbage wheel weights that were unpainted and fell off the rim before I got on bike.
Shipping time was very fast. Prices were comparable to amazon.
Got the parts I needed at a good price and parts shipped quickly but FedEx had problems with weather and other things getting parts here in a timely manner
Great experience. Got front and rear Shinko F016 Verge 2X. Ordered and shipped with in 24 hrs to my local cycle gear in Fort Worth, Texas.
My experience with ordering a product from Cycle Gear online was excellent. The product description was good, but I had further questions. I called customer service and they were able to answer my question which helped me to decide which product to order. The product I ordered came to my house within a quick time and was complete. I recommend ordering online products from Cycle Gear.
The people there are true bikers who know there stuff and are very helpful. Nick is a knowledgeable guy and his enthusiastic recommendations without being pushy for a sale make for a great shopping experience.
Very comfortable fit love the design, overall very pleased and satisfied with this helmet
Perfect fit and thickness for riding on those chilly dayz. Men's small fits me perfectly so I can layer underneath.
We stopped by the store to look at helmets. My wife found one but they didn't have a large stock of higher quality helmets. I had to order online and have it shipped. Couldn't get the color i wanted because it was unavailable and settle for my second choice. Staff were awesome.
The salesperson help me with what I needed Took me over looked it up when I couldn't find any ordered it for me online was quick and convenient Thank you
Good equipment, fairly priced. It arrived on time in two shipments.
Very reliable site and delivery is fast as expected. My helmet and visor was delivered within 3 days.
Love having m Yu purchases delivered and not having to go-to a store to pick it up. I do not live close to a cycle gear shop.
Our experience at the store was great. Curtis was extremely helpful and answered all of our questions.
4 emails with Sena CS on removing the inner sun visor. Can't be done say the emails so I return it to CG and your tech has it off in less than 20 seconds. I kept the helmet but wont touch ANTHING Sena. What a waste of my time. I would like to review it on your site but it looks like you restrict reviews?
Great customer service at the Little Rock store. I wish they had it in stock in the store however since once I received the helmet in my size, I didn't care for the fit and returned it. They made the return process very easy though.
Mirrors fit pretty good on triumph, do note though that the stems of mirrors are short, but still work for a small guy like me. Taller people would have a hard time seeing past shoulders from mirror
Easy to find the parts I needed. Hopefully they will install just as easy
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members