Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was able to find all the parts, accessories and the helmet I wanted. The prices were reasonable and I got a Gov-X discount.
So I'm quite pleased with Cycle Gear.
It was an great experience buying from Cyclegear. All my gear got to my house super fast and without any issues
The ordering was a bit confusing I almost ended up with 2 back tires for my bike. But that got straightened out. The guys at the shop took care of everything except they were out of tubes. They got the tire mounted and balanced in just a few minutes. They were business oriented but casual. Thank you. I'll be back. Doug
Needed one asap it was there the next day It was the blue mirror flip up shield
Exactly what I wanted
The staff is very knowledgeable and helped me with any questions I had
Tried on items in stores first, took a couple different stores as stock is typically low in my area for large sizes (XL to XXL normally and XXXL in MC Gear) Online order came quick and was perfect.
What a great gloves. Will buy more and I will recommend to family and friends
This is my go-to for all my gear and most all parts! 💯 #Gear #Parts #Shop #Tools. Can't beat the speedy delivery.
Went to the store in gilroy and the older guy there was a lot of help with wealth of information.
Easy, quick and great savings! Products were represented well and correct!
I ordered a helmet from Cycle Gear knowing I could return it to the local store that's about 30 minutes from me. The helmet is great and I will buy from them again.
My gloves and oil delivered on time and everything is in good shape!
The item is exactly what I ordered. I will definitely recommend Cycle Gear to friends.
Easy to find what you are looking for and reasonable prices.
Quick and fast shipping. I am very happy with the sale and managed to purchase my 1st suit.
The Gerbing gloves had exposed wires inside the gloves. I returned two pairs of gloves for this reason. After the second pair, I gave it up.Since I had the gloves delivered to my local CycleGear store, the return process was super easy.
The glove shells appear well made. The fit is very similar to AStars, though a bit smaller. I wear AStars Large but XL for these Gerbings.
The staff at my local CycleGear store are the best! My shopping experience with CycleGear is always good. Unfortunately, this time the product was not as good as the store.
CycleGear makes shopping for gear easy.
Trust is important, I've got lots of things from cycle gear. Besides a product itself potentially being defective. Or average consumer experiences. This is a good group to buy from. Motorcycles are a great hobby of mine and they make it safer and more enjoyable with all type of rider products.
Staff there was amazing came up to us and talked to us about what helmets we wanted and offered suggestions and would look in the back if they didn't have are size and we looked at 3 or 4 helmets each overall I recommend they also have a pretty good selection of street bike helmets
I ordered my new boots and eagerly waited for them. They arrived very fast and were just as described. Cycle gear was easy to use and came through again!
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.

