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CycleGear

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,247
value
14
shipping
8,263
quality
11,558
This company responds to reviews on average within 4 days

Instant Feedback

33,639 reviews

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Missouri
3 reviews
0 helpful votes
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Quality products for a fair price
March 19, 2025

I was able to find all the parts, accessories and the helmet I wanted. The prices were reasonable and I got a Gov-X discount.
So I'm quite pleased with Cycle Gear.

Date of experience: March 23, 2025
Washington
1 review
0 helpful votes
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Great
March 19, 2025

It was an great experience buying from Cyclegear. All my gear got to my house super fast and without any issues

Date of experience: March 9, 2025
Michigan
2 reviews
0 helpful votes
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Nice jacket
March 19, 2025

It looks good and quality made, havent rode with it yet due to winter

Date of experience: March 9, 2025
Louisiana
1 review
0 helpful votes
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Very good service.
March 19, 2025

The ordering was a bit confusing I almost ended up with 2 back tires for my bike. But that got straightened out. The guys at the shop took care of everything except they were out of tubes. They got the tire mounted and balanced in just a few minutes. They were business oriented but casual. Thank you. I'll be back. Doug

Date of experience: March 4, 2025
Texas
1 review
0 helpful votes
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Good product, great Price
March 19, 2025

Needed one asap it was there the next day It was the blue mirror flip up shield
Exactly what I wanted

Date of experience: March 8, 2025
New York
1 review
0 helpful votes
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Awsome
March 19, 2025

Very satisfied, wish the website was a little more categorized but none the less.

Date of experience: March 8, 2025
Washington
1 review
0 helpful votes
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Great staff
March 19, 2025

The staff is very knowledgeable and helped me with any questions I had

Date of experience: March 8, 2025
Florida
2 reviews
0 helpful votes
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PERFECTO!
March 18, 2025

Tried on items in stores first, took a couple different stores as stock is typically low in my area for large sizes (XL to XXL normally and XXXL in MC Gear) Online order came quick and was perfect.

Date of experience: March 24, 2025
Hawaii
1 review
0 helpful votes
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Dirtbike gloves
March 18, 2025

What a great gloves. Will buy more and I will recommend to family and friends

Date of experience: March 8, 2025
California
1 review
0 helpful votes
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This is my go-to for all my gear and most all parts! 💯 #Gear #Parts #Shop #Tools. Can't beat the speedy delivery.

Date of experience: March 21, 2025

Went to the store in gilroy and the older guy there...
March 11, 2024
Previous review

Went to the store in gilroy and the older guy there was a lot of help with wealth of information.

Date of experience: March 10, 2024
Louisiana
1 review
0 helpful votes
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Love it
March 18, 2025

Y'all never let me down that's why I love shopping with y'all

Date of experience: March 8, 2025
Missouri
1 review
0 helpful votes
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Exactly as advertised!
March 18, 2025

Easy, quick and great savings! Products were represented well and correct!

Date of experience: March 19, 2025
Illinois
1 review
0 helpful votes
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Great Shopping Experience
March 18, 2025

I ordered a helmet from Cycle Gear knowing I could return it to the local store that's about 30 minutes from me. The helmet is great and I will buy from them again.

Date of experience: March 8, 2025
Texas
1 review
0 helpful votes
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Gloves are a great fit
March 18, 2025

My gloves and oil delivered on time and everything is in good shape!

Date of experience: March 7, 2025
Texas
2 reviews
0 helpful votes
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Great Product
March 18, 2025
Updated review

The item is exactly what I ordered. I will definitely recommend Cycle Gear to friends.

Date of experience: March 7, 2025

Easy to find what you are looking for and reasonable...
May 23, 2024
Previous review

Easy to find what you are looking for and reasonable prices.

Date of experience: May 12, 2024
New York
1 review
0 helpful votes
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Dainese track suit
March 18, 2025

Quick and fast shipping. I am very happy with the sale and managed to purchase my 1st suit.

Date of experience: March 7, 2025
California
1 review
0 helpful votes
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Returned due to quality issues.
March 18, 2025
Updated review

The Gerbing gloves had exposed wires inside the gloves. I returned two pairs of gloves for this reason. After the second pair, I gave it up.Since I had the gloves delivered to my local CycleGear store, the return process was super easy.
The glove shells appear well made. The fit is very similar to AStars, though a bit smaller. I wear AStars Large but XL for these Gerbings.
The staff at my local CycleGear store are the best! My shopping experience with CycleGear is always good. Unfortunately, this time the product was not as good as the store.

Date of experience: March 7, 2025

CycleGear makes shopping for gear easy
January 5, 2025
Previous review

CycleGear makes shopping for gear easy.

Date of experience: December 25, 2024
Iowa
1 review
0 helpful votes
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Trustworthy group
March 17, 2025

Trust is important, I've got lots of things from cycle gear. Besides a product itself potentially being defective. Or average consumer experiences. This is a good group to buy from. Motorcycles are a great hobby of mine and they make it safer and more enjoyable with all type of rider products.

Date of experience: March 7, 2025
Michigan
2 reviews
0 helpful votes
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Very friendly staff
March 17, 2025

Staff there was amazing came up to us and talked to us about what helmets we wanted and offered suggestions and would look in the back if they didn't have are size and we looked at 3 or 4 helmets each overall I recommend they also have a pretty good selection of street bike helmets

Date of experience: March 7, 2025
New York
1 review
0 helpful votes
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Always a pleasure
March 17, 2025

I ordered my new boots and eagerly waited for them. They arrived very fast and were just as described. Cycle gear was easy to use and came through again!

Date of experience: March 7, 2025