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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Helpful staff and a great shopping experience. I plan on shopping with these folks in the future. 😎👍
It took a week to receive at my local Cycle Gear retail store but maybe winter weather was a delay factor. Getting the correct hardware size is worth the wait though.
Good tired selections, fast delivery. I will be having cycle gear changed my tires.
ONLINE shopping was quick and easy. Used by garage settings to make sure items fit my motorcycle.
I paid for 2-day shipping but one of the two items was late. I called customer service and was refunded with no hassle. I gave 4 stars for delivery because I had to drive twice into the city.
Over all, great experience.
I recieved alot of help picking out my first full face helmet. And also bought a comms system. Once my delivery came they installed the comms explained everything to me in detail and was thoroughly happy.
I ordered 2 tires for my KLR 650 and they were delivered extremely fast and are exactly what I expected. That's all I can same for now because I haven't installed them yet.
Helmet is very nice. A little tight around the cheek bones and a little bigger around temple. Easy to open and close.
Returned a pair of boots due to a product malfunction. Selected new boots and were delivered quick. Only complaint I have is that the new boots size is a little big and the right ankle support dogs into the ball of my ankle. I don't notice it so much while riding but the second I get off the bike and stand up I feel the discomfort.
Easy to order online. This was my first time ordering online from Cycle Gear. I recommend this service to anyone.
Great! Products were as I expected and arrived on time. No issues.
Easy to use site. Accurate parts listed for motorcycle make, model and year.
The buying experience was made easy and convenient. Delivery was quick and was consistent with updates!
Went there many times before finding what I wanted. I purchased a helmet and communication gear. Great customer service every time I've been there.
Out of all the motorcycle parts companies that I have dealt with over the years, Cycle Gear has been the slowest at getting the my order to me!
Absolutely perfect. I love the pierce in my bike! Sleek, noticeable, easy to install.
I went into cycle gear to purchase some gear and a visor for my helmet. Though they didn't have the particular visor I was looking for in stock, they ordered one for me and it arrived in 2 business days.
Easy to navigate the site, and communication was very good on timing, delivery etc. Also, the shorts I wanted were hard to find and they had it in stock. Experience was A+.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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