Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CycleGear

CycleGear

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


How would you rate CycleGear?
grey stargrey stargrey stargrey stargrey star

CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,260
value
14
shipping
8,388
quality
11,686
This company responds to reviews on average within 4 days

Instant Feedback

33,982 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Alp E.
Unfollow Alp E.
Share Review
Report Review

Great
March 25, 2025

Great, awesome, fantastic, magnificent and much appreciated

Date of experience: March 15, 2025
California
1 review
0 helpful votes
Follow Chris A.
Unfollow Chris A.
Share Review
Report Review

Ill be back..
March 25, 2025

Great service and range of products with competitive pricing. Fast affordable international shipping. Thanks guys

Date of experience: March 14, 2025
Pennsylvania
1 review
0 helpful votes
Follow A T.
Unfollow A T.
Share Review
Report Review

Fast shipping
March 25, 2025

Order parts and received quickly. Overall great experience

Date of experience: March 14, 2025
Nevada
1 review
0 helpful votes
Follow Jan U.
Unfollow Jan U.
Share Review
Report Review

Easy to use and fast delivery.
March 25, 2025

The online shopping experience was great. Easy to use and exceptional delivery.

Date of experience: March 14, 2025
Thailand
1 review
0 helpful votes
Follow Mel A.
Unfollow Mel A.
Share Review
Report Review

Motorcycle seat
March 24, 2025

Love it. Definitely going to enjoy ride the motorcycle more.

Date of experience: March 14, 2025
New York
2 reviews
0 helpful votes
Follow walt I.
Unfollow walt I.
Share Review
Report Review

Great service
March 24, 2025

Guys were cool with helping me order my jacket and making sure i got everything else i needed!

Date of experience: March 14, 2025
California
1 review
0 helpful votes
Follow Giovanny P.
Unfollow Giovanny P.
Share Review
Report Review

Great experience
March 24, 2025

Great service fantastic return policy easy to work with.

Thank you

Date of experience: March 14, 2025
Washington
2 reviews
0 helpful votes
Follow Lawrence U.
Unfollow Lawrence U.
Share Review
Report Review

CycleGear is great!
March 24, 2025

Ordered some items for brake bleed
They arrived faster than expected. Very happy with cycle gear customer service. It's great having store locations too!

Date of experience: March 14, 2025
Minnesota
1 review
0 helpful votes
Follow Andrew C.
Unfollow Andrew C.
Share Review
Report Review

Service in store ordering was great, quality recommendations and the battery and tires I got were above my expectations. Y'all state 2 day delivery though, I get it that sometimes that works out but my order took 4 days and if I knew that I would've drove to another location to pickup in store same day. Really not a big deal just don't expect your parts in two days if you need them in two days.

Date of experience: March 8, 2025
Oregon
1 review
0 helpful votes
Follow Star Y.
Unfollow Star Y.
Share Review
Report Review

Order Complete
March 24, 2025

Bought off website...delivered to store.Notified to pick up...Picked up at store with employee and had no problems

Date of experience: March 24, 2025
Florida
1 review
0 helpful votes
Follow Nour S.
Unfollow Nour S.
Share Review
Report Review

Order of Michelin Road 6 GT
March 24, 2025

Great experience from start to finish. Tires delivered one day earlier than scheduled.

Date of experience: March 14, 2025
Massachusetts
1 review
0 helpful votes
Follow Sean E.
Unfollow Sean E.
Share Review
Report Review

Another satisfied customer
March 24, 2025

Cycle Gear is the only place I buy tires from.
Great selection and prices with fast shipping.

Date of experience: March 14, 2025
Illinois
1 review
0 helpful votes
Follow Jay N.
Unfollow Jay N.
Share Review
Report Review

All perfect
March 24, 2025

Everything, from order to delivery went well. Great product as well.

Date of experience: March 13, 2025
Kimberly E. — CycleGear Rep
over a year old

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

California
1 review
0 helpful votes
Follow Dongkun V.
Unfollow Dongkun V.
Share Review
Report Review

Love it
March 24, 2025

Love itnwnehebebwbebwbshsbebbehshwbwbwbwbwbwbebwbwbebbebe

Date of experience: March 13, 2025
California
1 review
0 helpful votes
Follow Elizabeth A.
Unfollow Elizabeth A.
Share Review
Report Review

Worth the shop
March 24, 2025

I chose a Street & Steel mission moto riding flannel shirt. I tried on merchandise in store, actually found my size!
I ended up ordering online, with hopes of more color options. Will definitely be going back into store.

Date of experience: March 18, 2025
Oregon
1 review
0 helpful votes
Follow Brianna T.
Unfollow Brianna T.
Share Review
Report Review

Strada 3 helmet
March 23, 2025

Good service and delivery time, only complaint is that the helmet cover/bag had a weird residue or stain on it when I took it out of the box.

Date of experience: March 13, 2025
Washington
2 reviews
0 helpful votes
Follow Mike B.
Unfollow Mike B.
Share Review
Report Review

Delivery
March 23, 2025

Shipping was fast compared to others that supply motorcycle gear.

Date of experience: March 13, 2025
California
1 review
0 helpful votes
Follow Bruce O.
Unfollow Bruce O.
Share Review
Report Review

I went in, not knowing much about the products I was looking at. The salesman was very knowledgeable and helpful in selecting the right gear and it was a pleasure working with him.

Date of experience: March 13, 2025
New Jersey
1 review
0 helpful votes
Follow Kevin S.
Unfollow Kevin S.
Share Review
Report Review

Quick delivery and pickup
March 23, 2025

When I went to the store, they had my order ready for me in less than 5 mins. Great experience

Date of experience: March 13, 2025
Illinois
1 review
0 helpful votes
Follow Matthias N.
Unfollow Matthias N.
Share Review
Report Review

Happy with Online Shopping
March 23, 2025

Simple to select the right product, smooth checkout, fast delivery and good packaging.

Date of experience: March 13, 2025