CycleGearReviews 11,629

Ordered a klockwerkz windshield, came from another warehouse but it was an open box and not new. Cycle gear offered free return or compensate me for open box. Won't say which i choose but I'm very happy how it was handled.

Ive been to several CycleGear stores across the US, and the staff is always kind and knowledgeable. Products are very good quality and decently priced. Love the sales and the benefits provided to our nation's Servicemembers. We swearby CycleGear, best store to go to for all things moto.

Finally received my new Gringo S. I ordered it right before Christmas so it took a minute to get here. My last one got stolen so I'm replacing it. Previous one was an XL (my usual size)that I had to order thinner face pads for, it was so tight. This time I ordered a XXL and it fits just right so I guess they run small. Looks good, will try it out as soon as the rain stops.

We had great assistance from store staff to help my son select his first motocross helmet. No only was the staff helpful with the right fit but making sure my son was happy with the style and color!

I am kind of a frequent flyer, as I keep discovering new gear I "need" Lol. I sometimes order in store, which is not far from me, to support the hard stand business where I take advantage of the expertise and kind assistance of the staff, and for a better veterans discount than online. When I shop at cycle gear.com, Have it shipped to the store for free. The prices and quality have been great, and the staff is always kind, knowledgable, and friendly. I have particularly enjoyed the "Bilt" and other store brands for excellent sale prices and quality. One big advantage of ship to store is I can try on gear right there, and return/ exchange super easy.

The material is thinner and seems to crack much easier than OEM. It's expensive for what it is but not many alternative options for a taller windscreen.

Great customer service. Ive been coming to the store in Pittsburgh, PA for almost 10 years. The staff are amazing and always give the best advise in gear and motorcycle related needs. Highly recommended.

I paid extra to have Christmas delivery allowing almost 6 days. Tracking was abhorrent and nonexistent. Final delivery was five days late calls the customer service while pleasant was totally unhelpful. I would never order from you again using the tracking and shipping group if I actually needed it to arrive. On time.

I've had several purchases at Cycle Gear and have had nothing but quality experiences. Good prices and quality products, shipping time was very reasonable.

You sell a tire that you can't install
Frustrating
I was trying to avoid Ducati dealership to do it, but at the end I had too
Next time I buy and install at Ducati

The fitment list on the site said that these brake pads would fit my triumph Speedmaster they did not fit my speed master and I had to return them and find other brakes from another place!

Working with Cycle Gear is always a great experience. Great products, great service... they put the customer first--Something that is lost in today's society.

Great Customer Service and Prices with Fast Shipping! I had to return my first helmet because it was too big. No hassle return at the store. Just got my replacement helmet and the fit was perfect, but the drop down visor was broke brand new out of the box, so I had to return it to get another replacement. Not Cycle Gear's fault, but the helmet manufacturer should have better quality control. Everything else that I have ordered from Cycle Gear has been Great! I will be shopping here more in the future!

It was very easy to place the order for the items I needed and the shipping times weren't too bad especially given the time of year.

The process for ordering a e-gift card is confusing. Thus, this email came to me (the giver) rather than the receiver, because it was hard to figure out the addressing and billing. It should be very straightforward. My information, as the buyer and the one billed, should be on the checkout page. The information for the receiver should only be in the spot to order the card. But it was all mixed up. You should sort this out. The good news is that both I, and my son, received the email notification of the gift card. Also, I did not expect the processing time; I thought it would be the same day. So I ordered it the day before Christmas, but it was not sent until the day after. It would have been nice to have been received before Christmas.

I ordered on the Cycle Gear website for the 1st time & got 10% off of my order. The website is easy to navigate. I received an email when the product was shipped with an estimated delivery date. I had it shipped to the store. When it was delivered I got an email saying it was ready to be picked up. I was not able to get there, I had someone pick it up for me. They said the guys greeted him when he walked in & were very nice. The pick up went smoothly.

I have been shopping at Cycle Gear for quite a while now, I have never had an issue with them. The packing is great, the shipping extra expedited and the quality of the products is TOP. I fully recommend Cycle Gear for all your purchases. All the best in this 2026.

I tried to order from Cycle Gear's site on my smart phone, it would not add the item to the cart to complete my order. So I went by the store and placed the order. It took a little longer in shipping, but it was the holiday season, so it was somewhat expected. Overall I am satisfied with the process and product.

My wife and I both needed new helmets. We tried on helmets in the store to insure a good fit as we were changing brands. Helmets and a new Sena 50C communication unit were ordered and received in a timely manner. The store manager, Nicki installed the Sena in my helmets and swapped our previous unit into my wife's new helmet. Great service!

Was welcomed once i stepped in the door, and asked if i needed any assistance. I looked around for a helmet and was helped by tristan to find my right size. And he ordered my dream helmet for me