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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Customer service was excellent. Both my wife and I were fitted with helmets. Mine had to be ordered to get the color I wanted. It was delivered within 5 days.
I bought a new HJC helmet one morning and the next day on the evening I had it without having to pay overnight shipping.
Great service.
Good service in a quick and timely manner. Got what I needed and picked up at my local store at the end of the week
Was lucky to find my size and color! Shipping was fast - Thanks
I purchased two tires, I may remove the wheels and take them to the store to get them mounted
I ordered two new enduro tires online for my KTM 350 EXC-F. Had them shipped directly to the store. I brought my wheels in and they installed the new tires along with new tubes. Easy, fast and hassle free. I highly recommend using Cycle Gear if you need new tires and don't want to worry about installing them yourself.
Great selection and delivery was fast. Items were what I ordered and the correct size.
One thing was weird, the tire was just out of the box and exposed to the elements. There were little scratches and it was dusty
Product, date, time, location, price were all as expected. Happy with my helmet.
Exactly what I expected and what was described and everything is a perfect fit.
The trim ring was good as described
But the glue that came with it was all dried up and no good
Cycle gear is probably the best one stop shop for everything maintenance and gear related, they have done a lovely job of tire changes for me in the past and carry every item I would ever need
Easy site to order from. Shipping was fast. First time using Cycle Gear and I'll use them again.
Delivery was on time. The process was easy. I have used them before
Ive been a member for over a year and renewed my RPM as I plan to continue shopping in house. I've purchased all my riding gear in house.
Friendly customer service, and quick delivery. The helmet quality is great and it fits like a glove. Can't wait to ride.
I was looking for some new boots. The Alpine stars looked like a good value versus features versus good reviews combination. They arrived on time. I've only been wearing around the house so I'm reserving judgment on how they work on the bike but so far so good.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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