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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Compré unas defensas para mi moto y me entregaron en la fecha acordada pero además me prestaron herramienta para instalárselas ahí mismo. Gracias 👍🏼
Wanting with the intention to just look at helmets and once the employee approached and helped out I knew I was buying new helmet right there! Awesome customer service!
My e-bike is heavy. The smallest clasp provided with the fork sensor should fit the fork suspension tube on my bike. Installed, the fork sensor should pair with my Helite Turtle e-Vest Airbag and trigger deployment at speeds below 20 mph if I am hit or have an accident.
The helmet ended up needing to be exchanged because it was not quite right for my head size
Took me 10 days to get my stuff delivered.store employee said if I ordered it in store I would get it faster.couldnt have been shipped any slower.
Everyone at the store is amazing, they work hard to take care of you. This is the only place I come to get my GT's mounted anymore. Zero reason to go anywhere else.
They got me a new undamaged tire…………………………………………………………..
Originally ordered from Amazon and waited for weeks for both the large size container and a small container. Canceled the order and reordered it from you. Same price as Amazon free shipping and was here in a few days. Very very happy. Thank you!
Tires delivered 👍
FedEx delivered on time for once
$#*! keeps asking for 50 characters
Sorry, I don't recall the name of guy I was talking to but, he was very helpful. I came In looking for a visor but I left with a new shoei rf1400 it looked too good not to buy it. The overall experience was great and laid back I always go to cycle gear when I'm looking for new stuff.
I have been a customer of Cycle Gear both online and in store for about 8 years now and for some reason the email/password combination I have been using no longer works.
Could not find some motorcycle parts I was looking for that were available elsewhere
I was sent a battery that had a defect on the bottom corner which leaked acid. I contacted customer service and was informed where to take the battery for disposal, and was sent out a replacement within a couple days. This battery was in perfect condition. Would recommend
Andrew was as professional and straightforward as ever - he always tells me pricing, expected turnaround time, and policies directly. I got a new set of tires and tire mounting service, and as always, the team there was quick, friendly, and helpful. Andrew also provided a nice list of available tires, their pros/cons, and recommended a set that struck a good balance between price and performance (which I purchased).
I'll always come to this Cycle Gear for tire work on my bike, it's the best.
Received in a timely manner and as expected. Item works as expected.
I like it. They have a lot of options to choose from and I can ship them to a store
For the sale price this is definitely good quality Helmet, Fitment was just right!
Good got what I needed, everyone very helpful, when I need things Cycle Gear is Great!
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.

