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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Great service fast delivery actually came a lot faster than I thought.
The item I wanted wasn't in stock so I was offered the opportunity to order it and have it delivered to my home or the store. I chose the store and the order was completed quickly and efficiently. The sales person asked if there was anything else I needed or wanted but didn't push me to purchase anything else which I appreciated a lot!
I'll be back for another purchase I'm sure!
Been here before. I've always been treated very fairly and always get great help.
I visited my local store (Chattanooga, TN) in person to review merchandise and ask questions of salespeople. I found a helpful knowledgeable crew.
A later placed an order online with cycle gear website and had that order shipped to store.
Order came in earlier than expected and arrived to pick up helmet and communicator.
Staff positioned and installed communicator for me.
Overall good experience in store and online. Will continue to shop at cycle gear.
Good experience as always with cycle gear. Battery was a fair price in comparison to others. Went right in with a good fit. When you read motorcycle cycle batteries only last 4 yrs, this is true. Almost right to the date.
Cycle Gear has a wide variety of products. The online ordering is easy and delivery was Carefree.
Great it's worth the money. And you get your order fast. I will order from them again
I shipped an exhaust from a different continent and it came faster than my order from you guys
I ordered pinlock inserts for my 2 face shields, the shipping was fast and the pinlocks were great. One didn't fit very well but the visor I put it on came from Amazon so it was off brand, I blame that rather than the pinlock itself. It fit the visor that came with my helmet perfectly fine. Price was reasonable, would definitely order again.
Noticed a Bell helmet in the store on a bike night at the McAllen store. Stopped by the next day to actually buy one. Not in stock, so ordered for delivery to our house. Arrived as planned, exactly what I'd ordered, fitting perfect.
Compré unas defensas para mi moto y me entregaron en la fecha acordada pero además me prestaron herramienta para instalárselas ahí mismo. Gracias 👍🏼
Wanting with the intention to just look at helmets and once the employee approached and helped out I knew I was buying new helmet right there! Awesome customer service!
My e-bike is heavy. The smallest clasp provided with the fork sensor should fit the fork suspension tube on my bike. Installed, the fork sensor should pair with my Helite Turtle e-Vest Airbag and trigger deployment at speeds below 20 mph if I am hit or have an accident.
The helmet ended up needing to be exchanged because it was not quite right for my head size
Took me 10 days to get my stuff delivered.store employee said if I ordered it in store I would get it faster.couldnt have been shipped any slower.
Everyone at the store is amazing, they work hard to take care of you. This is the only place I come to get my GT's mounted anymore. Zero reason to go anywhere else.
They got me a new undamaged tire…………………………………………………………..
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.

