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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I ordered the tire. It came to me. I got an email letting me know that cycle gear can mount and balance my tire onto the wheel. Good work.
From online to delivery my helmet is perfect! Can't wait to get out in 2 wheels
The service was great the pants and the coat are below average for what they cost
Didn't really know exactly what i wanted and what to get fit wise, they talked me through everything and helped me find what i needed. Recommend the store if you need a helmet or riding gear.
I just love cycle gear and the customer service of the employees.
I had a great experience going into the store as well as online
It's really a good feeling when you go into the store, knowing that everyone there is into riding and when you find that one person ( David) for me... just makes everything better!
Found my item easily. Exactly as advertised. Sai exact fit, needed modification to fit though. Solid product, looks great, works well after modifications.
The staff was very attentive and helped me get the right size helmet.
We didn't realize when we ordered a shirt for my grandson that our credit that we got when signing up had already been used in the store. The woman I spoke with got it all worked out, and she was extremely friendly and helpful. My grandson loves his O'Neal jersey that we purchased for him. We plan to order from the website again in the future.
Very satisfied with the support I received! Very good team at Bradford store
Easy ordering, fast delivery and love my tires. Prices were about average and as I expected.
Nothing better than a retail store where employee's are informed & engages & cares thank you very much very satisfied
The staff here are all always the best and so knowledgeable! Delivery times are fast and the best prices and quality gear. Thank you guys! :)
I ordered riding boots, good product description, easy check out and fast delivery
Went online, ordered what I needed, shipped it to my local store, picked it up when i received the email everything had arrived.
Pretty smooth experience and I like that shipping is free to my local store. It's just that the brands I'm looking for don't always immediately pop up when I type in the part, but if I type the brand name then the part then the exact one populates. Doesn't seem like a big deal, but if I didn't know exactly what I was looking for I wouldn't have readily found it.
The young guys are the store figured out exactly what I needed, ordered it. The part came in they installed it on my helmet for me and ensured my satisfaction!
I researched forever to figure out what tire would suit my use of my Africa twin. I ended up calling my local store and chatting with someone familiar with the adv dilemma. That helped me determine which product I wanted. Sweet tires.
Felix was very helpful and knowledgeable. I recommend my friends to him
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members