CycleGearReviews 11,699

I ordered the product in store and they helped me with my discount for completing the MSF and got me 2 day shipping with my membership. Easy trip and good experience. Happy with the product.

I've been to the Woodbury, MN storea couple times and the staff there is awesome. They are extremely knowledgeable and helpful from picking a battery charger to helping my wife out with fitment of a new helmet. Definitely worth a 2 hour drive for me to go there.

Employees were knowledgeable and helpful. I had a very good experience. The prices for the parts I was getting were good for a brick and mortar store (hard to beat online prices) but I needed some of the parts now and couldn't wait on shipping.

Worked perfect, removed stock exhaust, installed servo buddy had to start the bike then shut it off a few times then wallah! No Check engine light!

They had in stock what I was looking for and delivery was quick I am very pleased

Overall the staff was super helpful, knowledgeable, and just chill people. They are down to help you with any of your questions and they have all of the answers that I had. The helmet I got was fantastic quality. I love it so much!

Cycle Gear always delivers when I order from them, that's why they will always be my number one go to for products and services

So when I bought my bike the guy gave me a helmet with it. Well couple days later the base plates that hold the bison onto the helmet had broken. While up in the city one day, me and my girlfriend were just driving around killing time. I decided to stop in and just look around. Well I asked him if my helmet was fixable or not. When he asked me what kind of helmet I had my brain froze. I showed him a video of me riding the bike (with the helmet obviously) and he instantly turned around and grabbed a helmet and said "is this your helmet?" And I instantly knew from then on these guys would have my business.

The folks that work at Cycle Gear are always extremely helpful.

I was taking my last class of rider coach school and I needed some new boots. I went to the Greensboro location on a Monday and received phenomenal customer service. I paid for the boots to be 2 day shipping, arriving Thursday or Friday, well before my weekend class. The shipping company tracking said a Monday delivery. I emailed customer service and within 24 hours an apology and refund for the shipping was given. I was very satisfied with the response, but the star review is because of the delay.

Best customer service, super understanding, recommendations go towards your needs not towards making money of the clients. They treat you like one of them in every step of the way.

I bought a LS2 Assault helmet with a pinlock insert last summer from Amazon. This winter I found the pinlock was not working to keep the visor fog free and went to the Cycle Gear in Auburn WA to see if they had any idea of what might be wrong. The pinlock had divots where it made contact with pins. They didn't have a pinlock in stock for my helmet so we put a fog city fog shield in. It lasted two days and started fogging again. I took it back in and the salesman found that the anti-fog insert had delaminated from the visor. He found a replacement visor and pinlock on their website, which I couldn't, and we ordered them. I got them in last week but was too sick to ride but the last two mornings my visor has been fog free. I have always gotten good service from Cycle Gear and highly recommend them for all yor Gear needs.

I ordered a new windscreen for my bike, after I placed the order I realized I didn't select the light smoke option and it had automatically opted for clear. I quickly called customer service and they were able to get into my order before it shipped and correct that and a couple of days later the correct windscreen was at my doorstep.

I made an online purchase and did not get my RPM dollars. I purchased icon boots and should have earned RPM dollars

Do better on the contacting the customer regarding their order. Everything else worked well. The guys at shop are great very knowledgeable. I appreciate there service. Looking forward to Bike Night!

Quick ordering process with my military discount (THANK YOU). Shipping was fast and the communication was good. Much appreciated!

Very helpful i got just what I was looking for i will buy from here again

Simple, fast, and on time. I shop at CycleGear because I have never had any issues.

Staff at the store were friendly and attentive and helpful when I asked if I could order it in store and have it sent to my house due to the store not having my size in the jacket

Everything seems to be good no complaints and customer service was excellent