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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
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Every time I go into the Novi Michigan cycle gear, manager has been great tons of help always find what I need. Pick up in store has been spot on online has always gone smoothly. Keep up the good work.
Went to the Daytona store and tried on the helmet for size and overall fit. I liked it but wanted different colors so we ordered it and had it in about 4 days. The salesmen went above and beyond the call of duty! Very friendly and informative and even installed our communication system into the helmet when the helmet came in!
Always a pleasure going to my local store guys are always helpful and funny good vibes
Chattanooga location staff is always friendly and helpful
We went to the shop to purchase a battery. However they didn't have it in stock and offered to order for us. It went great and we received our battery within a week.
Always a smooth transition in every expect. Friendly staff, always willing to help and answer any questions.
Garmin is clunky, not intuitive, and has issues connecting and staying connected to my bluetooth devices. It's very frustrating when you need to get on the bike quickly and various components are not synced properly. So I can listen to music but not make a phone call, or make a call but not listen to my podcast...
Had to return an item for a different size, it was ordered and arrived as expected.
Great tire, but service in store where I ordered was ok, guy told me 5 days max, MAX (his exact words) for shipping. I ordered Sunday, and needed the tire for next Saturday (6 days). The guy in the store told me I should receive it in 3 or so days, he's just telling me 5 to be safe. I received the tire in 8 days, next Monday. I could have ordered from a different site to receive it on time. Not happy.
The jacket came in a timely manner and they sent updates via email validating that the order was being processed.
The boots I ordered where very nice and sleek I love the design my next item from you guys is gonna be a riding jacket!
I am so blessed to have Matt and his crew to take care of all my needs! Always a pleasure to deal with, and professional. I look forward to my next purchase of motorcycle parts and accessories! Thanks for being here for us!
Dropped by the Cycle Gear store in San Jose. Was in town only for a few days so needed a quick buy guide. Drew helped me out with almost everything from the shelf. He was patient and helpful. I had a few options in mind (Corsair x - Nakagami 4) but they were not in stock yet. Drew brought out a Nakagami 3 that was in stock and I took the plunge immediately. He had to talk to the Tech team several times as I was using an international card that had some trouble. Kudos to the entire team for helping me close the deal.
It was very easy to find the tires for my motorcycle. The website gives you easy to follow directions and I purchased front and rear tires. My tires were delivered in two days.
Fantastic upgrade to my bike. Easy install. Fits perfect and works just as well.
Great products, great selection, great prices, great shipping and pick up options. What's not to love? CycleGear's website and/or stores are my first stop for anything I need or want for me and my bike.
Visited local CG to buy riding jacket. They almost have too many to choose from. Staff was helpful, but for the most part I feel like picking out a jacket is a personal project that takes time. After finding the jacket I wanted, I couldn't find it in XL. Employee helped look and then looked into computer system to confirm it wasn't in store. I bought it in store and it was shipped to me I believe 5 days later. Shipping was free and I believe it would've arrived sooner if it hadn't been for weekend. Sizes seem accurate.
I ordered over the phone and was notified when my product arrived it was quick and convenient
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Someone slapped the wrong label on a product box, then it was listed on the website as what the label said and not what was actually in the box. Fortunately my local CycleGear store made it right.
I'd like to thank my CycleGear salesman at the Bear DE store, forgot his name, but he helped me decide the correct size of Shoei Neotec 3 helmet I needed. We had it ordered and it showed up in just a couple days. Fits well, plus I got good rewards for it too
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.

