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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I ordered a tire and had it shipped to the store to save the shipping cost. Parts and accessories are so outrageously high priced you have to save where you can.
It would have been better if I could have shipped the order to my house. The app would only let me have it shipped to the store.
I ordered from Cycle Gear because my husband needed parts for his motorcycle. He is very pleased with his purchase.
Customer service was great. Guys I would probably want to go riding with. Knowledgeable about the products and friendly.
We went into Cycle Gear on my daughters Birthday to get a helmet. We were greeted and helped right away. All of our questions were answered and we found a helmet that worked for her.
Looks great i haven't used it yet but they want mw to fill this out
People at store are very nice and informative and online is good too
I had to return my helmet for a larger size. Process was easy and the new helmet can in just a few days and fit perfect. I will definitely order again
Ordered tire, it showed up, and they mounted it. I picked it up.
I was buying my first helmet and went into the Thornton CO store to try some on and figure out my size. I just so happened to get help from a manager (a manager who was actually out on the floor and helping customers which was nice to see). He was a tremendous help narrowing down my search, educating me, and we figured out that I'm a small in Sedici but an XS in Shoei. I went online to see if I could find something on sale and I stumbled upon the discontinued Shoei Neotec 2 helmet with an open-box discount (48%) that happened to be in my size. It has a few cosmetic scratches that were disclosed by Cycle Gear with pictures (thank you), but it fits and it's functionally perfect. Check out was smooth and it arrived within the week. Inside the store and online has been a great experience. A week later, I brought my bf who has never been in a Cycle Gear store to shop and he also had a positive experience. The manager recognized me from previous shopping and said hello :)
Received e-mail saying it was in, went to the store next day... not in... took 4 days and two trips to get it mounted and balanced correctly. Need more than one employee in the store...
From the purchase to entering our home, everything was very quick and smooth.
Never knew this store was right around the corner from my house! Great selection of helmets! Staff were very helpful.
As the other reviews said: Order one size larger than you normally wear. The heels will be loose." I have a fix for the heel issue.
I bought self sticking corner seals for doors at home depot. They work great. You may have to layer them. My heel fits perfectly now
I went in and sat down and tried a boot on. Had an employee come over without asking and we got a pair ordered. Easy.
I wish the delivery would come faster. Its always 4 to 5 day before I get my order, but other then that I love the cycleGear experience.
I've been buying from Cyclegear for many years and no matter how large or small the purchase, customer service is top notch.
I've ordered gear through CycleGear both in store and online multiple times. I've always had a great experience. When shopping in store, their staff has always been very helpful. When shopping online, I've found their web presence easy to use and delivery to be timely.
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.

