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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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The staff at my local store are amazing. This is why I shop there.
Cover is decent, say has a lifetime warranty so we will see. Thin and easy to install. Seems more general fits for many machines. With supplied strap cover doesn't stay very secure on my HD7. Will serve its purpose.
In store experience was great. Knowledgeable sales people and very helpful. Helmet showed up soon, though putter and inner box had a hole in them so I took the helmet back and got a replacement
I was expecting there to be knee pads in the riding pants. They did not. Perhaps my failure to understand.
Employee was helpful. I had trouble finding what I needed but an employee helped me.
I'm really satisfied with the jacket I bought. Thanks Cycle Gear!
I tried on a bunch of helmets and with the help of the people in the store found the one that was right for me.
Love the riding boots, didn't take long to arrive, good price
I have been a Cycle Gear customer since they first opened in Boise/Meridian, Idaho. (I was actually a customer before then purchasing in other cities as well) I have dealt almost exclusively with Shawn the entire time. Good guy, fellow rider, always willing to help. That dude has been in that store since pretty close to when it was first opened. Cycle gear should really acknowledge him somehow. Send him on a vacation, send him to MOTOGP something cool. He does a good job, and has been doing it forever!
Ordered on a Sunday and receivedabout 3 days later. Then they installed the new tire the same day within less than 2 hours. Great work and customer service.
The guys were very helpful in the store with information about products. And very friendly
Quick delivery and set up was quick, manager was awesome and very helpful to talk and set up our headsets
Everything came as expected and on time. Communication was great from the delivery side. Winnie store had more inventory in hand so I could walk away with it that day. Found the same product cheaper online with free delivery. I pains for delivery and had to wait a little bit longer. Overall I can't complain about it.
Ordered new boots and a pair of riding pants -- they came days before the expected delivery date and everything was in perfect/brand new condition.
Travelled to the brick and mortar CycleGear store in my home state and was not disappointed. The customer rep took ample time to size my new helmet. Tried on what seemed like over a dozen motorcycle helmets until I found the goldilocks one. Thank you Cycle Gear!
Love this place and its employees. I will absolutely be shopping here again in the near future.
I made an online order and were able to give me the best parts that fit my CBR 500R perfectly and got it to me pretty fast!
The zero gravity shield had a cup missing in the to center area of the shield. Had to return it to my local store.
Cycle gear is always helpful and friendly. My order arrived fast, and in good condition
I visited the store to learn of helmet options. The salesperson was helpful and not pushy. He recommended the helmet I decided to purchase. I am satisfied so far.
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.

