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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Josh is always a great help whenever I need something from cycle gear. He is a valuable asset and should be recognized for his support, dedication and great custom satisfaction.
Ordered riding pants at the store with home delivery.
Friendly people, great shopping experience, good product, fast delivery, no gripes.
Zack and Dustin are great to work with and they worked hard to take care of my needs.
Easy to find what I needed for a good price!
Filled in what I had and the search turned up what I was looking for.
Found exactly what I was looking for.
Bought a helmet in the store but they didn't have the right size in stock so it had to be ordered
I always love looking at all of the gear available in store, and knowing that the same quality is what is delivered is the best!
Company is fast, friendly and has great customer service. Would gladly do business with them for any of my motorcycle needs.
This was our first time in the store, wasn't sure what to expect. Our sales rep was wonderful. Very helpful and knowledgeable about the Shoei helmets. He did everything he could to make sure we had a pleasant experience.
The experience is good, good experience. Whats very good is the experience that is a good experience.
The setup instructions are incorrect. Have to push top button first then the bottom button to get the device to pair to phone
My boots were delivered on time and they are in perfect condition! Thank you, CycleGear!
Knowledgeable, friendly staff assisted me in my selections felt very trustworthy.
Went into my local Cycle Gear shop to confirm fit. The color I wanted wasn't in stock so I ordered for home delivery. I received my vest very quickly.
Part came in on time well packaged far price will shop from the site again
Found what I needed, placed the order and I was delivered in a timely manner.
The Cycle Gear staff was very helpful picking out the right tire as well as getting it ordered. Kept me updated on the order status and were quick to get the tires mounted. Appreciate their customer service!
Everyone in the store was extremely helpful and knowledgeable about any questions I had. Would definitely recommend
Cycle Gear's process for renewing my RPM membership for another year was straightforward and seamless. I was able to easily use points earned through store purchases to renew RPM. Great site and service experience!
Efficient and clear shopping experience!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members