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CycleGear

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,225
value
14
shipping
8,046
quality
11,340
This company responds to reviews on average within 4 days

Instant Feedback

32,984 reviews

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Georgia
1 review
0 helpful votes
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My Order
May 9, 2025

As far as actually ordering and receiving my order from cycle gearit was great. The only gripe i have with my overall experience is that I wanted a specific item but I never seemed to find it readily available in my size. I could find several open boxes and other colors and models but it was really hard to find the size I needed. I pretty much had to stalk the website to make sure it was still available until I could purchase it.

Date of experience: April 29, 2025
North Carolina
1 review
0 helpful votes
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Shipping
May 9, 2025

When you I pay for next day, it should be minimum of 2 days but it was 4.

Date of experience: April 28, 2025
California
1 review
0 helpful votes
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I called and ask about having my tires mounted,
I ordered my tires from cycle gear and they were delivered. We live 75 miles away so when my wife took the wheels in, we expected to make another trip to pick them up. When they figured out that we live in another area they made every effort to get them done that day
While she was running errands. Within a short time they called her and had the tires mounted and balanced and ready for pickup.
Awesome Crew

Date of experience: April 19, 2025
Missouri
1 review
0 helpful votes
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The $30 vs $60 mounting fee made the difference in buying two tires. However, I was shopping RevZilla and J&P too, and found out at my local Cycle Gear, they have the same Owenership. Why have three sites?

Date of experience: April 28, 2025
New York
1 review
0 helpful votes
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Nothing at the moment
May 9, 2025

Excellent like always, very helpful and knowledgeable staff

Date of experience: April 28, 2025
California
1 review
0 helpful votes
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Needed a pinlock. People up front helped me find one for my helmet and looked it up online. Sent it to my apartment.

Date of experience: April 9, 2025
New York
2 reviews
0 helpful votes
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I returned my item. Not what I expected…
May 9, 2025
Updated review

Very ez return… I bought another similar item that I hope is correct… I await my item that's on its way to my cycle gear store…

Date of experience: April 24, 2025

Quick and ez web site
April 27, 2025
Previous review

Quick and ez web site

Date of experience: April 17, 2025
Florida
1 review
0 helpful votes
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Great product great place to get stuff for my toys
May 9, 2025
Updated review

It was a pleasure buy some stuff with you, i am think about some else for sure

Date of experience: April 28, 2025

Thank you for your help
September 23, 2024
Previous review

Great price and excelent product, thank you again for excelent service

Date of experience: September 13, 2024
Texas
1 review
0 helpful votes
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Excellent service and product.
May 8, 2025

I recommend CycleGear to anyone who is looking for a great experience.

Date of experience: April 23, 2025
Indiana
1 review
0 helpful votes
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Great and friendly
May 8, 2025

Helped me find what i was looking for and got it ordered and shipped to my house

Date of experience: April 28, 2025
California
1 review
0 helpful votes
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Klim Krios and Baja 4 Suit
May 8, 2025
Updated review

Tucson Cyclegear crew helped me make the order and ensured I got the best price. Purchase and shipping was very efficient as always.

Date of experience: April 28, 2025

Always easy
October 10, 2024
Previous review

Always easy. Membership benefits are amazing.

Date of experience: September 30, 2024
Florida
1 review
0 helpful votes
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Return
May 8, 2025

I returned a product and it was easy and painless. Thank you. Quick and easy and I will be shopping at cycle gear in the future.

Date of experience: April 28, 2025
Louisiana
1 review
0 helpful votes
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K&N filter
May 8, 2025

I'm pleased with my purchase of a k&n filter through the website

Date of experience: April 28, 2025
Virginia
1 review
0 helpful votes
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Awesome
May 8, 2025
Updated review

Always Fast service and always great in-store help. My go to place

Date of experience: April 28, 2025

Great products
January 20, 2025
Previous review

Cycle gear has great products and always delivers in a timely manner

Date of experience: January 9, 2025
Florida
1 review
0 helpful votes
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Good experience ordering tires
May 8, 2025

Easy to buy, fast delivery, fair pricing. It was a smooth process all the way through

Date of experience: April 28, 2025
Texas
1 review
0 helpful votes
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Purchase a front tire
May 8, 2025
Updated review

Had to look up my tire but the site has several options once I knew which one I needed for tires. A bit confusing to get the right tire size numbers but I have it now.

Date of experience: April 28, 2025

Good experience
September 13, 2024
Previous review

Somewhat of a poor selection on rear tires but not sure if that is cycle gears issue

Date of experience: September 3, 2024
Tennessee
1 review
0 helpful votes
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Very easy to order. No hassles with shipping or delivery. Very happy!

Date of experience: April 28, 2025
Kentucky
2 reviews
0 helpful votes
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Good experience
May 8, 2025
Updated review

No issues, good sale price items, had the size and color I wanted.

Date of experience: April 28, 2025

Good information details made comparing and choosing...
April 27, 2025
Previous review

Good information details made comparing and choosing items easy

Date of experience: April 16, 2025
Illinois
1 review
0 helpful votes
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The Cardo 2nd helmet kit is very easy to install in a Shoei Neotec 3 helmet. It just takes some time to get everything wired up neatly. Audio quality from the JBL speakers is fantastic and microphone audio is excellent.

Date of experience: April 28, 2025
Arkansas
1 review
0 helpful votes
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Fast Delivery Service!
May 8, 2025

I placed the order and my order not only shipped out the same day, but I received my item the very next day (Business Day).

Date of experience: April 28, 2025