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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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As far as actually ordering and receiving my order from cycle gearit was great. The only gripe i have with my overall experience is that I wanted a specific item but I never seemed to find it readily available in my size. I could find several open boxes and other colors and models but it was really hard to find the size I needed. I pretty much had to stalk the website to make sure it was still available until I could purchase it.
I called and ask about having my tires mounted,
I ordered my tires from cycle gear and they were delivered. We live 75 miles away so when my wife took the wheels in, we expected to make another trip to pick them up. When they figured out that we live in another area they made every effort to get them done that day
While she was running errands. Within a short time they called her and had the tires mounted and balanced and ready for pickup.
Awesome Crew
The $30 vs $60 mounting fee made the difference in buying two tires. However, I was shopping RevZilla and J&P too, and found out at my local Cycle Gear, they have the same Owenership. Why have three sites?
Needed a pinlock. People up front helped me find one for my helmet and looked it up online. Sent it to my apartment.
Very ez return… I bought another similar item that I hope is correct… I await my item that's on its way to my cycle gear store…
It was a pleasure buy some stuff with you, i am think about some else for sure
Great price and excelent product, thank you again for excelent service
I recommend CycleGear to anyone who is looking for a great experience.
Helped me find what i was looking for and got it ordered and shipped to my house
Tucson Cyclegear crew helped me make the order and ensured I got the best price. Purchase and shipping was very efficient as always.
I returned a product and it was easy and painless. Thank you. Quick and easy and I will be shopping at cycle gear in the future.
Always Fast service and always great in-store help. My go to place
Cycle gear has great products and always delivers in a timely manner
Easy to buy, fast delivery, fair pricing. It was a smooth process all the way through
Had to look up my tire but the site has several options once I knew which one I needed for tires. A bit confusing to get the right tire size numbers but I have it now.
Somewhat of a poor selection on rear tires but not sure if that is cycle gears issue
Very easy to order. No hassles with shipping or delivery. Very happy!
No issues, good sale price items, had the size and color I wanted.
Good information details made comparing and choosing items easy
The Cardo 2nd helmet kit is very easy to install in a Shoei Neotec 3 helmet. It just takes some time to get everything wired up neatly. Audio quality from the JBL speakers is fantastic and microphone audio is excellent.
I placed the order and my order not only shipped out the same day, but I received my item the very next day (Business Day).
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.

