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CycleGear

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,232
value
14
shipping
8,078
quality
11,372
This company responds to reviews on average within 4 days

Instant Feedback

33,098 reviews

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Louisiana
1 review
0 helpful votes
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K&N filter
May 8, 2025

I'm pleased with my purchase of a k&n filter through the website

Date of experience: April 28, 2025
Virginia
1 review
0 helpful votes
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Awesome
May 8, 2025
Updated review

Always Fast service and always great in-store help. My go to place

Date of experience: April 28, 2025

Great products
January 20, 2025
Previous review

Cycle gear has great products and always delivers in a timely manner

Date of experience: January 9, 2025
Florida
1 review
0 helpful votes
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Good experience ordering tires
May 8, 2025

Easy to buy, fast delivery, fair pricing. It was a smooth process all the way through

Date of experience: April 28, 2025
Texas
1 review
0 helpful votes
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Purchase a front tire
May 8, 2025
Updated review

Had to look up my tire but the site has several options once I knew which one I needed for tires. A bit confusing to get the right tire size numbers but I have it now.

Date of experience: April 28, 2025

Good experience
September 13, 2024
Previous review

Somewhat of a poor selection on rear tires but not sure if that is cycle gears issue

Date of experience: September 3, 2024
Tennessee
1 review
0 helpful votes
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Very easy to order. No hassles with shipping or delivery. Very happy!

Date of experience: April 28, 2025
Kentucky
2 reviews
0 helpful votes
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Good experience
May 8, 2025
Updated review

No issues, good sale price items, had the size and color I wanted.

Date of experience: April 28, 2025

Good information details made comparing and choosing...
April 27, 2025
Previous review

Good information details made comparing and choosing items easy

Date of experience: April 16, 2025
Illinois
1 review
0 helpful votes
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The Cardo 2nd helmet kit is very easy to install in a Shoei Neotec 3 helmet. It just takes some time to get everything wired up neatly. Audio quality from the JBL speakers is fantastic and microphone audio is excellent.

Date of experience: April 28, 2025
Arkansas
1 review
0 helpful votes
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Fast Delivery Service!
May 8, 2025

I placed the order and my order not only shipped out the same day, but I received my item the very next day (Business Day).

Date of experience: April 28, 2025
Texas
1 review
0 helpful votes
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Attentive and knowledgeable
May 8, 2025

Professional staff w answers. Helpful and diligent. All the gear and parts for your road needs.

Date of experience: April 28, 2025
Massachusetts
1 review
0 helpful votes
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Easy
May 8, 2025

Made it easy to look for my product and easy to purchase. Online store makes it easy to look for my products.

Date of experience: April 28, 2025
Washington
1 review
0 helpful votes
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Great helmet
May 8, 2025
Updated review

Economically priced and snell safety. Great combination.

Date of experience: April 27, 2025

Good gloves
January 7, 2025
Previous review

Warm, protective and true to size. Haven't ridden with them yet, but seem to be well built and the thinsulate layer looks adequate for early spring and fall weather.

Date of experience: December 28, 2024
California
1 review
0 helpful votes
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Quick and convenient
May 8, 2025

So far every time I purchase any item at cycle gear, I have been completely satisfied with employees attitude, help, and quick product order arrival.

Date of experience: April 27, 2025
Missouri
1 review
0 helpful votes
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Great prices
May 8, 2025

Great tire prices. Good products. Choose cycle gear for all your go to needs.

Date of experience: April 27, 2025
Georgia
1 review
0 helpful votes
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Easy finding what I was looking for on the website, and delivered in due time.
Only thing I can complain about is that they didn't send me a HONDA CR125R with my order.

Date of experience: April 27, 2025
Texas
2 reviews
0 helpful votes
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Tires came quick and as advertised!
May 8, 2025
Updated review

No weird sounds on the highway- haven't tried these out on the dirt yet but so far so good!

Date of experience: April 27, 2025

Clear and easy!
April 26, 2025
Previous review

Clear and easy!

Date of experience: April 16, 2025
California
1 review
0 helpful votes
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Professional staff
May 8, 2025

All the employees at this Cycle Gear always go above and beyond especially the manager every time I order something the purchase an agent calls me and tells me it's in cannot ask for better service and the manager there is exceptionally smart when it comes to ordering the right parts

Date of experience: April 27, 2025
Michigan
1 review
0 helpful votes
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Great experience
May 8, 2025
Updated review

It was super fast and it was exactly what I ordered. I couldn't have asked for faster service. Only 3 day start to finish

Date of experience: April 27, 2025

Good fast and store is close
April 26, 2025
Previous review

Good fast and store is close

Date of experience: April 16, 2025
Missouri
1 review
0 helpful votes
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Perfect
May 7, 2025
Updated review

Just what I needed at a fair price and quick delivery. Al good

Date of experience: April 27, 2025

Easy peasy nothing to it
April 26, 2025
Previous review

Easy peasy nothing to it

Date of experience: April 16, 2025
Maryland
1 review
0 helpful votes
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Exactly what I ordered
May 7, 2025

Exactly what I needed! I need a new visor for my son's helmet that cracked and cycle gear had it in stock and shipped fast.

Date of experience: April 27, 2025
Virginia
1 review
0 helpful votes
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Shipping was a week late.
May 7, 2025

Product is exactly as advertised. Only problem was fedex kept changing the delivery date, which made it come a week later than originally expected.

Date of experience: April 27, 2025