Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Always Fast service and always great in-store help. My go to place
Cycle gear has great products and always delivers in a timely manner
Easy to buy, fast delivery, fair pricing. It was a smooth process all the way through
Had to look up my tire but the site has several options once I knew which one I needed for tires. A bit confusing to get the right tire size numbers but I have it now.
Somewhat of a poor selection on rear tires but not sure if that is cycle gears issue
Very easy to order. No hassles with shipping or delivery. Very happy!
No issues, good sale price items, had the size and color I wanted.
Good information details made comparing and choosing items easy
The Cardo 2nd helmet kit is very easy to install in a Shoei Neotec 3 helmet. It just takes some time to get everything wired up neatly. Audio quality from the JBL speakers is fantastic and microphone audio is excellent.
I placed the order and my order not only shipped out the same day, but I received my item the very next day (Business Day).
Professional staff w answers. Helpful and diligent. All the gear and parts for your road needs.
Economically priced and snell safety. Great combination.
Warm, protective and true to size. Haven't ridden with them yet, but seem to be well built and the thinsulate layer looks adequate for early spring and fall weather.
So far every time I purchase any item at cycle gear, I have been completely satisfied with employees attitude, help, and quick product order arrival.
Great tire prices. Good products. Choose cycle gear for all your go to needs.
Easy finding what I was looking for on the website, and delivered in due time.
Only thing I can complain about is that they didn't send me a HONDA CR125R with my order.
No weird sounds on the highway- haven't tried these out on the dirt yet but so far so good!
All the employees at this Cycle Gear always go above and beyond especially the manager every time I order something the purchase an agent calls me and tells me it's in cannot ask for better service and the manager there is exceptionally smart when it comes to ordering the right parts
It was super fast and it was exactly what I ordered. I couldn't have asked for faster service. Only 3 day start to finish
Just what I needed at a fair price and quick delivery. Al good
Exactly what I needed! I need a new visor for my son's helmet that cracked and cycle gear had it in stock and shipped fast.
Product is exactly as advertised. Only problem was fedex kept changing the delivery date, which made it come a week later than originally expected.
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.

