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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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It takes some careful reading to learn the Givi Toolbox does not come with the Givi Toolbox Fit Kit for Pan Am. All the pics show the Givi Toolbox, even in a separate pic by itself. It takes some studying to find, "Givi Toolbox not included. I thought the price was a bit good.
Came on time and working condition. Reasonable prices and well known brand.
My transaction was smooth and easy. I ordered my product and aim a couple of days it arrived at the house.
Employees at cyclegear store in Huntsville were extremely helpful. Shipping was the fastest I've had when it comes to ordering helmets online. Very happy with everything.
Good products, fast service, friendly, knowledgeable staff
Purchased an SRT Modular Black Bell Helmet and a Dark Smoke panovision shield replacement on-line for pick up at San Diego CycleGear. Also picked up a Cardo Pack Edge while in the store at a discounted price as well as the CycleGear in house warranty…. Rock'n & Ready to cruise!
Staff were exceedingly helpful as soon as I entered the door. Very knowledgeable and had personal experience with the items they recommended.
The customer service rep was extremely helpful, professional and personable. Product as described.
Quick and easy. Personnel knowledgeable and nice. Store clean and well stocked. Prices are average
Good experience. Would use Cyclegear again and recommend to friends and relatives.
App slightly misdirected while in the order process. Great video on helmet. Thanks!
Fast shipping and good prices, good sales. Top brands you would want.
I was looking for a specific tire I could not find on line. So I went to the store the salesperson could not find it either. As I was browsing looking for other stuff I spied the tire on the very top of the rack. Nobody knew it was there or even existed. Computers are not as great as people claim!
Finding the right size was really easy! Having multiple options allowed me to choose what I want! Delivery was great Product satisfaction was a 3 star because I have not installed the tires yet.
I ordered the product on a friday, and was told it should arive on the following tuesday. I went to the store to check on the package location on that monday to find out it was on the other side of the country, and wouldn't arrive until later that week on friday. And didn't actually arrive at the store until saturday.
I just need to know that you received the order and the tracking number. I don't need to know that Bob from the warehouse looked at it and Glen from parts will move it to a different bin after the lunch. Simple communication: received, shipped, delivered. Done!
Friend of mine has the same bag and hasn't had any issues. Def worth the buy
Nice UI, easy to understand and see what is available and what sales are and delivery options.
Finding my size was easy and it came in the mail when it said it would.
Quick and easy experience, as always! I personally enjoy going directly to the stores but in a pinch with no time, online will have to do.
Great prices. Super convenient. And the Staff in stores are always pleasant!
Fast. Got exactly what I wanted. 2 helmets size color and shipping was fast.
Their customer service both online and in store has been phenomenal. The ease to return and quick shipping, while leveraging the physical store, where available gives me confidence in my purchases.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members