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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Fast. Got exactly what I wanted. 2 helmets size color and shipping was fast.
Their customer service both online and in store has been phenomenal. The ease to return and quick shipping, while leveraging the physical store, where available gives me confidence in my purchases.
Very satisfied with service and information I needed to make right choice on what I needed.
Finding tires is always a challenge and Cycle Gear has a great line up in stock.
Amazing, Informative, and quick. I came in initially for a BILT Helmet and left with a Sedici Strada 3. Fits my head and glasses perfectly. The guys who helped me were very helpful in finding the helmet that suited my needs and budget. Shout out to Aaron from Reno and Anthony from Santa Rosa. I went to the santa Rosa Location since it's not even a 10 minute drive from my home.
It good the EVS gloves I ordered were way to small even though I measured my hand and everything. Kinda surprised, but the ridding jacket was nice. Got new gloves somewhere else. Thanks for asking!
They have honestly been easy to shop then Amazon! The information on the riding gear seems accurate! Great place to buy
I wen in to get gloves to find witch hands fit best and within 24 hrs I got the package and I ordered in person on a Friday so they delivered my package 3 days earlier than expected
I can always find what I need and shipping is fast. The RPM membership felt like a cheeky up-sell initially, but it quickly paid itself off is bonus credit and extra fast shipping.
I had an older exo scorpion helmet and upgraded to the R1 air. The differences are easily recognizable and are mostly for the better. My older helmet had two settings for the face air vent instead of just one, but other than that, the R1 is better in every way. It's lighter, fits better (the ability to adjust your fit with he airfit inflatable system will probably become more and more helpful as the helmet breaks in), for now the fit is good as is. It came with two face shields, one clear and another smoke. The pillock was another nice upgrade and it was nice that it came with the helmet instead of having to purchase it separately.
Good choice of tires to consider, pricing was very reasonable and tires were shipped quickly.
Waited for 2 items, was told days after that 1 wasn't able to be found in stock even though it said they had them. Also since they didn't find my item, the store cash i had that was put towards it didn't get refunded so I lost that and didn't get the tire I needed
Ordering, shipping, and set-up were quick. Took a few minutes to get the unit synced to my phone and I was able to hit the road. I was looking for a replacement to the headphones I was using and this is it. I still use ear plugs for wind noise but I can hear my music perfectly. Pretty happy with my purchase so far.
Sales staff are top notch. We need more staff of this level. I only wish they had a larger selection of Dainese. No issues with my order
I ordered a helmet, but then as an afterthought wanted a bluetooth. I called to see if I could have said helmet to the store, but the issue would have been full of red tape and questionable side issues. No worries. I got the helmet, dropped it off at CycleGear, they installed the blue tooth for me, and connected it to my phone. Done deal, happy camper.
My back tire was bald and I ordered a new one and it was shipped to me in two days. Very easy transaction.
Shopping with CycleGear was easy, quick and affordable. Items are always delivered as promised and in a timely manner.
Ítems were shipped quick and was updated via email during the process including once it was delivered so that it doesn't sit outside unattended.
Very nice team in the store very helpful thanks I recommend very nice store cool staff
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Occasionally when preparing order we will find our inventory was incorrect and we are unable fill an order and it has to be canceled. You were not charged for the item so no refund was necessary. The Store credit you used was taken off the remainder of the order that shipped. Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.