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CycleGear

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,233
value
14
shipping
8,099
quality
11,393
This company responds to reviews on average within 4 days

Instant Feedback

33,148 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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New Exhaust!
May 25, 2025

Got the Arrow slip on exhaust for a 2024 Honda CB500F, good price and delivered fast. The exhaust note is amazing, deep sounding and has a few pops when letting off the throttle, nothing obnoxious. I would recommend, it puts a smile on my face to hear my bike now.

Date of experience: May 15, 2025
Kansas
1 review
0 helpful votes
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Excellent service
May 25, 2025

Jaidon was extremely friendly and knowledgeable and helpful, He is the reason I'm a life long customer now

Date of experience: May 15, 2025
California
1 review
0 helpful votes
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Cardo reboot kit
May 25, 2025

N/Adkvjas; dv s; kV SA; kdv as; kdjv as; kjv as; kjvns; djvnsav

Date of experience: May 15, 2025
California
1 review
0 helpful votes
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In store order.
May 25, 2025

Went to store to see if you had a Oxford quick release tank bag in stock. No luck! So the sales rep and i ordered on line while i was in the store to ensure i got the correct holding bracket. Done deal one week later it arrived. I installed over the weekend and happy with the product.

Date of experience: May 3, 2025
Virginia
2 reviews
0 helpful votes
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Very satisfied with my purchase experience from Cycle Gear.

Date of experience: May 15, 2025
Arkansas
2 reviews
0 helpful votes
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Product sizing
May 25, 2025
Updated review

I ordered the same size foot ware that I currently wear. The new purchase was too large and was returned. Return shipping should be free if the item doesn't fit. I will not order on line from them again.

Date of experience: May 15, 2025

Price listed as 89.99 but charged 99.99 if it was a...
May 14, 2025
Previous review

Price listed as 89.99 but charged 99.99 if it was a promo at 89.99 why is it list in the cart at that price if I was not getting it at that price?

Date of experience: May 4, 2025
New York
1 review
0 helpful votes
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Amazing service
May 25, 2025

Everything was done well and properly and no confusion, package arrived on time and safely and packed wonderfully

Date of experience: May 15, 2025
Oregon
2 reviews
0 helpful votes
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Good Experience
May 25, 2025
Updated review

I've shopped in store and online. Both experiences have been great. It's easy to find products on the website and there are a lot of options. Much more than the store I went to had. It was a small shop though in Portland. That being said, the staff at the shop were awesome. The rewards program is great also. I got about $120 off what would have been about $950 worth of gear when I signed up. I also got $45 in store credit a couple days later. The membership goes across 3 different companies as well, providing even more options. I'd say it's worth it.

Date of experience: May 14, 2025

Easy checkout, automatically applied my points
May 14, 2025
Previous review

Easy checkout, automatically applied my points.

Date of experience: May 3, 2025
Kansas
1 review
0 helpful votes
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Nice helmet
May 25, 2025
Updated review

Very good and easy everything went well. And was a great experience

Date of experience: May 14, 2025

Very easy and great selection and price
May 14, 2025
Previous review

Very easy and great selection and price

Date of experience: May 3, 2025
California
1 review
0 helpful votes
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Online shopping at Cycle Gear.
May 25, 2025

Delivery updates were received regularly. Quality of merchandise purchased was remarkable. Noted that the online shopping was uncomplicated and secure and timely.

Date of experience: May 14, 2025
Nevada
3 reviews
0 helpful votes
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Sissy bar/ handle bar bag.
May 25, 2025

Easy to order. Arrived fast well made. Quality product. I was pleased

Date of experience: May 14, 2025
California
1 review
0 helpful votes
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Shoes for cruze
May 25, 2025

I spoke with the assistant at the store, he steered me in the right direction, ordered my shoes, and they showed up on time. What else could you ask for?

Date of experience: May 14, 2025
Washington
1 review
0 helpful votes
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Deflated air bag experience
May 25, 2025

I looked for an airbag vest or suit they did not have my size, I had to pay for it to get it in to try on when it did not fit I had to do a return all in the store through a gift card because the system would not take a tap to pay option

Date of experience: May 14, 2025
Utah
1 review
0 helpful votes
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Seat purchase
May 24, 2025

All my experiences shopping with cycle gear have been really good. I will continue getting things from cycle gear in the future. Thank you very much.

Date of experience: May 14, 2025
Nevada
1 review
0 helpful votes
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Great product
May 24, 2025
Updated review

It came in a decent timely manner and it's all I expected im now using the bag on my tank of my new bike im preparing for a cross country type ride here soo

Date of experience: May 14, 2025

Joanie is the man
May 13, 2025
Previous review

Joanie is the man

Date of experience: May 2, 2025
New Jersey
1 review
0 helpful votes
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Love it
May 24, 2025

This helmet fits perfectly and its very comfortable. I would recommend it.

Date of experience: May 14, 2025
North Carolina
1 review
0 helpful votes
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Buying tires
May 24, 2025
Updated review

Bought tire and tube. Mounted same day. Satisfied customer again.

Date of experience: May 14, 2025

Good good good
May 9, 2025
Previous review

Good good good

Date of experience: April 29, 2025
Pennsylvania
1 review
0 helpful votes
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Exhaust purchase!
May 24, 2025

Excellent service from the guys at Cycle Gear in Hampton! Alec knows his stuff!

Date of experience: May 14, 2025
New York
1 review
0 helpful votes
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First Cycle Gear Delivery User
May 24, 2025

Quick and easy with the GovX discount "button." Thought I had to go into the store to receive a military discount.

Date of experience: May 14, 2025
District of Columbia
1 review
0 helpful votes
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Just do it
May 24, 2025
Updated review

Great company to purchase from. They have an amazing and knowledgeable staff that are always happy to help. If your considering buying from cycle gear my opinion is just do it you will be satisfied.

Date of experience: May 14, 2025

GREAT PLACE TO BUY GREAT PRODUCTS
May 12, 2025
Previous review

GREAT PLACE TO BUY GREAT PRODUCTS

Date of experience: May 2, 2025