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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Cycle gear stands alone and unique as the only brick and mortar store for motorcycle enthusiasts. The selection is great and the service is great too
Ordered the Icon airforce scatterbrain, amazing safety rating. Is considered a 2nd tier brand but the safety and price was worth it in my opinion. Just wish it didn't take a week to get.
Was looking for a quad lock for my phone but my store didn't have it in stock. Very nice employee told me that he could order one and have it shipped out.
The staff at Cycle Gear was knowledgeable and friendly. He took the time to inform me of the process and when I could expect delivery
My order came in as expected and the store associates made sure I got everything I needed.
Employees were professional and friendly. I'm new to motorcycles and their gear, employees gave me alot of information and advised on the recommended gear for beginners. I learned alot thanks to them.
Great dealing with the guy at the store super nice guy very helpful and down to earth
Well packed and exactly what was needed for my Kawasaki motorcycle
Went in to get fitted for helmet and they're really great with helping me I got the right size and I really enjoyed the selection they had.
Great new helmet — a little tight in the cheeks but worked out great. Good Snell Helmet at a great price.
I highly recommend CycleGear to anyone. Transaction went smoothly and received my product on time. Helmet is a great quality and comfortable.
Fast delivery and great product. Easy to order online. Thanks
Ordered new tires online, had them delivered to the store in San Luis Obispo, CA. They had the tires mounted and ready to go the next day after they arrived, very good experience.
The product delivered was exactly as advertised. Great Helmet
Had a great experience. They were the only ones that had my size. They came a a very timely manner to the store. Mounting was very fast and a great price.
That title pretty much describes it all. I ordered on Monday morning. Package arrived at the store on Wednesday and I was called as soon as it showed up. I was tracking it so I knew…. But I wanted to see how long the response time would be. Arrived to pick it up and checked out the store and talked with two very friendly employees pretty much the entire time I was there. I'm I'm
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.

