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CycleGear

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,219
value
14
shipping
7,933
quality
11,229
This company responds to reviews on average within 4 days

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32,618 reviews

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California
1 review
0 helpful votes
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Great Products - Great Prices - Great Service
February 3, 2026
Updated review

Whenever I place orders from Cycle Gear - whether it being at a location store or online - I am always assured in knowing I am receiving quality items at a great price with great service.

Date of experience: January 24, 2026

Fast delivery and proper shipping.
June 23, 2025
Previous review

I was glad to see that the item was delivered fast, but not only that, it was packaged and wrapped with care!

Date of experience: June 12, 2025
Missouri
1 review
0 helpful votes
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Not worth the price
February 3, 2026

I would have thought it would have been easier to install since its made for the strada 3. And once installed it ads a glare in the sun that exaggerates small scratches and residual that take up the whole viewing area. Almost pointless to have

Date of experience: January 23, 2026
New Mexico
1 review
0 helpful votes
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Tire
February 2, 2026

I when to Cyclegear and ordered a front tire for my 2021 Can-Am Spyder RT on Monday January 12th and by the 17th it was on my bike. I went on vacation the 18th and had no problems. The salesman was very polite and courteous and had my tire ordered quickly. I would diffidently use Cyclegear again

Date of experience: January 12, 2026
Idaho
1 review
0 helpful votes
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Online order, local store delivery
February 2, 2026
Updated review

As usual, I was able to order the item (chest/back armor) I wanted online, for local, in-store pick-up. It was delivered quickly and with no issues. I even tried it on for fit, before leaving the store.

Date of experience: January 23, 2026

Easy but secure
January 22, 2026
Previous review

Easy but secure

Date of experience: January 12, 2026
Alabama
1 review
0 helpful votes
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Roc Straps
February 2, 2026

The purchase of my Roc Straps effortless. I went to the Pensacola store to purchase them, but they were not in stock. The manager offer to order the and have them delivered to my house in two days. Shipping was free and the straps arrived as scheduled. Cycle Gear is always my first destination for all my motorcycle needs.

Date of experience: January 23, 2026
New York
1 review
0 helpful votes
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Helmet purchase
February 2, 2026

Dave, the sales associate, did a great job selling me the right helmet. He is very knowledgeable about the many different types of helmets that cycle gear has in stock.

Date of experience: January 10, 2026
Illinois
1 review
0 helpful votes
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The manager Renee at the Merrillville location is super helpful and polite. I always have a good experience when I visit. You can count on good prices and a polite and helpful staff.

Date of experience: January 14, 2026
New Mexico
1 review
0 helpful votes
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On time delivery, product is excellent!
January 31, 2026
Updated review

I received a motorcycle jacket from Cycle gear, and the fitment was perfect, with the jacket being great quality for the price!

Date of experience: January 21, 2026

I have fun shopping with Cycle Gear
January 20, 2026
Previous review

I have fun shopping with Cycle Gear. Great selection, great prices, and fast shipping! Can't beat it!

Date of experience: January 9, 2026
Tennessee
1 review
0 helpful votes
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Product arrived in bad shape.
January 31, 2026

Scratches on both the helmet and visor. Product box that was INSIDE the shipping box was demolished full of dust and broken as if it had been kicked around the storage floor room before being shipped out. The shipping box was in better condition. Which was unfortunate because I like to keep my helmet boxes for storage. I'm a bit disappointed to say the least but I guess that's my fault for ordering online instead of brick and mortar.

Date of experience: January 21, 2026
Florida
1 review
0 helpful votes
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Pinlock for Stream 2
January 31, 2026
Updated review

Order arrived and they pulled it out when I called the store. I rode down to pick it up and they offered to install it for me. What a world of difference. I never had a pinlock shield before. I will probably never not have one again.

Date of experience: January 15, 2026

Was able to order and ship to store
January 20, 2026
Previous review

Was able to order and ship to store. Sites from overseas wanted big bread.

Date of experience: January 10, 2026
North Carolina
1 review
0 helpful votes
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Excellent Customer Service
January 31, 2026

I ordered this helmet for my father in law as a Christmas gift and the original helmet ordered was too big. We took it back to the store and they were very helpful with the exchange and shipment of the new helmet.

Date of experience: January 21, 2026
New York
1 review
0 helpful votes
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Used/returned item
January 31, 2026

Although in good condition the item is used/returned. Tags are detached, only placed in one of the pockets. The suspender strap that is suiposed to be included in the set is missing.

Date of experience: January 21, 2026
Connecticut
2 reviews
0 helpful votes
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Great Battery
January 31, 2026

Great battery. Doing some winter maintenance on the bike and bought this one to replace the same one I have in my 09 Harley Ultra.
Don't want to push my luck. The one I took out is 8 years old and still working!

Date of experience: January 20, 2026
Arizona
1 review
0 helpful votes
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Purchased items Friday morning, Cycle Gear claimed that item would "ship today if I purchased in the next three hours', placed order and paid for two day delivery. Did not receive order until Wednesday of following week. Kind of like I placed a regular shipped order.

Date of experience: January 14, 2026
California
1 review
0 helpful votes
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Super-Fast Delivery.
January 30, 2026

I orderd a new tire late Thursday afternoon. It arrived Saturday before noon. The price on the tire was in line with all the other companies online. I will order from Cycle Gear again when I need more gear.

Date of experience: January 10, 2026
New York
1 review
0 helpful votes
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Great boots
January 30, 2026

If you're going to order boots I suggest going in store if possible and try a pair on before hand. My store doesn't carry my size ever so I tried a pair on and I still had to return the first pair I ordered but once I got the other pair they fit perfectly

Date of experience: January 19, 2026
Missouri
1 review
0 helpful votes
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Purchase of Sedici motorcycle boots
January 29, 2026

The sales person at the Cycle Gear in St. Charles MO was very friendly and helpful. She took care of my order quickly and easily. The boots that I purchased were supposed to be new but when they arrived they were not new so I returned them to the store where a different sales guy waited on me and was super helpful. He took the return and processed a new order for me.

Date of experience: January 9, 2026
Utah
1 review
0 helpful votes
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Helps keep my kiddo warm.
January 29, 2026

They had what I needed.They sent it quickly. I have shot with them before and will continue to do so.The next time I need something.

Date of experience: January 19, 2026
California
1 review
0 helpful votes
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RPM is the way to go
January 29, 2026

I signed up for the RPM subscription and it saved me more than the annual cost in my first purchase. Gear, tires, accessories, cycle gear is my first stop.

Date of experience: January 19, 2026
Georgia
1 review
0 helpful votes
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Great products and service
January 29, 2026
Updated review

Easy to order a battery for my motorcycle. As a repeat customer, my profile is configured with my bikes. Makes shopping much easier. Shipping time was great as well.

Date of experience: January 11, 2026

Easy to find what I was searching for
January 17, 2026
Previous review

Easy to find what I was searching for. My account profile is already configured making shopping simple.

Date of experience: January 7, 2026