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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Great service, followed through of every promise. Solid business.
Very expedient in processing my order and getting it shipped out.
On time delivery and prefect as described easy to use website
I've purchased from Cycle Gear and Revzilla for the past couple years with no complaints. Local store is always happy to with what they can. Online customer service have always resolved my issues beyond my expectation. I look forward to anything Zach, Spurgeon, and Ari have to say, I would love to meet them the next time they are near Alabama.
I purchase the Diablo Rosso online and had it delivered to my local Cycle Gear for mounting. While there they were able to help my son pick out a set of tires for his bike also. I've always had great interactions with all the staff at Cycle Gear. Would highly recommend to anyone looking for motorcycle gear and accessories.
Used points to buy a few things, and got them quickly. It is nice having some of these stores in our city.
Products came in much faster than expected and we're in great shape!
Part arrived in a timely fashion and the associate was able to find it quickly when I went to pick it up.
Well what can I say order a helmet Fast delivery, fits right, price was accordingly
Picked up two nice helmets at great sale prices for use with backyard motor sports.
Had items I needed at prices I hoped for, I trust the brand.
Well... I'm definitely getting to the "shake my hands at things" part of my life. I went shopping at the Gear store, but needed to have it delivered, which is never my preference, but surely beats not getting it at all. Fortunately, it was a straight-over exchange from one helmet to another of the same type. Only change was the headset I got along for the ride.
But I had to do the headset installation *myself*! NO STARS except for the ones I put down above. It all worked out.
Everything was great except for the kid that mounted my tires done the most unprofessional job I've ever seen double stack big weights on the side of the rim partially stuck to the tire itself the weight never seen anything like this and dangerous to boot
I paid overnight to get front brakes when I needed them. Received on time. I do wish, however, that the online stock for the local store (Wichita) was accurate. I didn't order my chain or back brakes because I could pick up in store. I had to call to confirm they were on hold and they didn't have them in stock.ended up requiring me to drive 5 hours round trip to a different store to buy those items and I could of saved the $35 overnight fee or could of had everything shipped together saving me the time and gas. Lesson learned.
Seemed like there was a little confusion on delivery date emails - was to arrive one day, but then delayed a day or two. Not big deal, just seemed a little confusing.
In store workers treated me very humanly, never pressured me on an upsell and tried to work with my budget. Online help was very punctual and helpful, constant updates on the status of my package.
The product is comfortable and the size was fit for me, delivered on time, I was satisfied.
Excellent! The store clerk was super-fast and knowledgeable.
Order@ 11:05 PM on a Tuesday, delivered midday on Thursday! Paid a bit more than available from DK, but doubt if they could match the delivery.
Had what I needed in stock at a fair price. If it arrives when promised, will be a 5 star deal.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members