CVSReviews 419

I just want to take this time to express my delight with my recent purchase. I had to make an urgent trip to the hospital because I was having trouble breathing. I lose oxygen when I walk so, I walk with oxygen. My uber driver took care of going inside for my prescriptions that were sent over from the hospital."VALERIE" was the person who assisted my uber driver. Thank you so very much for making this a wonderful trip. I greatly appreciate all that was done on my behalf. You should be held in high regard! I honestly cannot stop thanking you.

Please be so kind to continue to have a beautiful and blessed day. GOD loves you and so do I.

Janice Law
Rocklin, CA *******
*******262

I am writing this review to show people that customer service is so meaningful. My family has been going to the cvs on the corner of Armistice Blvd and Newport Ave for years. They have the best team in that store. From the moment you walk in, you see Bev's smiling face who always greets you by name and asks how you're doing. Then you go to the pharmacy and see Stephanie, the tech, who always goes out of her way with her personality and service. That brings me to the reason for this review. Dale is the pharmacist. She knows how sick my father in law has been. She also knows I have a terminally ill sister in law. Dale always looks up from her work when she sees me and asks how my family is doing. She has always been a fan of my father in law's. He used to go in there quite often before he got very sick. He would tell me how nice his pharmiscist was to him! Well, last week my father in law passed away. We had his wake on Monday night. There was a big turn out at the funeral home. I was looking at all the people in line who were coming to pay their respects to my family and then I saw Dale! Our pharmacist came to the wake! That meant so much to all of us. I couldn't believe it. That was so nice of her to go. Top notch care! I wanted everyone to hear this story. Not many pharmacists would go to a customer's wake. She is one of a kind. I want her company to know what an asset she is and how great she is at her job. Thank you Dale. You touched our hearts more than you'll ever know. Love the Boghossians.

In the past the attitude of the cashier has always been terrific, friendly and caring. But NOT today! This one, new, acted like she did not care that I was concerned about a product I always use being discontinued. Then when I asked her if they carried a certain product she said its on isle 14. When I couldn't find it I went back and asked if there was someone who could help me, she rolled her eyes and her body language said the rest. She left her station, walked past me, turned around and asked me if I was going to follow her. I told her I was in a lot of pain, my husband was still looking for it and would she please get it. Again the body language. She and my husband came back with the medication and she proceeded to check us out. Her attitude changed somewhat but not enough to leave me with a good feeling about the experience. We have been a long time customer, especially of the pharmacy! I was really disappointed today!

I recently transferred my prescriptions (all 8 of them) to Walgreens. http://www.cvs.com/stores/cvs-pharmacy-address/295+Valley+Boulevard-Wood+Ridge-NJ-*******/storeid=6070 Pharmacist ALWAYS has an attitude. EVERY time I get a prescription filled or try to there is anissue. Shortage in the number of pills filled, prescription not available to be filled, closing pharmacy gates while I was on line to get pills, dirty store and a bathroom that is a nitemare.
The only reason they get a 1 star rating is because they always welcome me when I enter... after that it''s always ""What saga will I encounter today?" Since changing to Walgreens never an issue and always very pleasant. No eye rolling from Walgreens staff either

I go to CVS to purchase hand lotion. There is a sale for buy one and second one is half price. In checking out I have a 30% off coupon for lotion. Sorry cannot use coupon with a sale item. With the use of technology it seems that coupons would not be offered to customers for the items that are on sale. Either allow coupons use on top of the sale because now the coupon will expire before I need to buy more lotion. I do like the app so I do not have to keep up with paper receipt for coupons.

I called my doctor to please give cvs instructions to refill a prescription. My doctor said they had called the branch already. When I called for the 3rd time they said that the doctor's office had called but they had not gotten clearance fro. Insurance. So when I called the next day, they are telling me again that the doctor has not called yet. I just cancell we d all my prescriptions and would move to Walgreens or Rite-Aid. Incompetent personnel.

Cvs/pharmacy #2801 nogalitos, san Antonio, texas review on Jassidy verygood at her job very helpful and kiny

CVS treats employees like garbage. Employees don't get lunch breaks, eat standing up when they can. Pharmacist had a verbal warning for take a 15 minute lunch break to eat after working ALL day. Pharmacists are asked to work well over hours creating exhaustion and that's where mistakes happen. Inclement weather they make it mandatory for employees to come in, even after employees voiced concerns, risking their lives. Gave customers wrong prescriptions, duplicated some. Someone needs to step in, this place doesn't care about people customers or employees. Director actually told an employee he doesn't care it's about the numbers.