Cracker Barrel

Would have left 0 stars if I could. Worst food ever! Whatever happened to Cracker Barrel? It used to have such good food. Fish was supposed to be batter fried, It was tasteless with bread crumbs sprinkled on it. Carrots were covered in sugar. Hush puppies tasteless. Dumplings were just flour and water and heated up. Inedible! The only good item was the fries. Friend's food was dried out chicken. Tasted like it was re-heated in the microwave about 10 times. I was asked at the register how the food was and I said "Horrible". They called assistant manager. They didn't care when I told them at the register. They said we had to have told our server and since we didn't, they couldn't help us. I asked how would I know that? Do you have a sign posted anywhere or on the menus to let customers know that? Manager wouldn't answer me.

Spent 80 yes 80 for basically nothing at Cracker Barrel through Uber Eats and the worst I ever had. Charge 7 for little tiny piece of dried out cake. The dumplings were so dry and stuck together. Soup spilled in bag and peach cobbler was just peaches. Portion were so small. Sad to see this restaurant go down the tube.

Meal was fine. Waitress was very efficient. Everything went well. Afterward I was looking at the check and noticed that a glass of tea was $3.19 and a cup of coffee was $2.99. For that amount of money I could've made three gallons of tea and six pots of coffee. It's this type of "sneaky gouging" that has made me decide to stop going to such establishments. I understand profits must be made but this is extremely excessive. Your company should reconsider this pricing idea. The food is already overpriced so why squeeze more out of folks on these absurd drink prices.

I ordered on Grubhub— was charged $8 for a piece of ham half the size of my hand. Fried pickles were soft and awful. Will never visit again.

Was at Cracker Barrel today for lunch and I ordered catfish and when they brought it out I had ham did not order ham and took it back and brought my catfish out and hushpuppies out they was not done and when we went to pay the guy that we gave the money to went and got the manager and come up there to talk to us and he did not offer and thing to make it right anything off of the bill and the food was not good at all

My sister and I have been to Cracker Barrel and on two separate occasions. Back to back. Both times we ordered the Oldtimers breakfast. Both times the biscuits were not done on the inside. And both times the gravy had broken and was like soup. We love going there on San Antonio N.E. Albuquerque,N.M. Cracker Barrel location,because their coffee is great! We love the staff. They are so happy and friendly.

Went with friend. I am a person of color my friend was not. Cashier ask my friend to sign up for a point system. She checked out before me. When I checked out Cashier asked my friend if she wanted my points. My friend said no, why can't she sign up and get her own. The cashier hesitated, then signed me up for points. Very disappointed in the cashier. She had a very long dark braid. I thought she was attractive until the incident. Beauty is only skin deep.

Everytime i order for delivery there is either a missing item or low portions how hard is it to put a little more in the container or remember a friggin cocacola which they should have plenty of

Now there being jerks they gave us the wrong food and then they hit us and some mean lady sat her crying kid next to us

Every time I try to order online with my phone or laptop- whatever entree I choose I get the message 'uh oh' and 'Order Error: This item is no longer available'. So they have major issues with their website ordering first. If I'm desperate enough to call an order in (which I won't ever again) the order is almost always missing something and takes FOREVER at pickup. It's a joke to pull into their pickup spots and call. You call in and they say it will be right out. 25+ minutes later (if I'm feeling patient) I call in again or more than likely walk in and go to the front to see where my order is. It's either NOT ready still or it's cold by this point and has been sitting there for 25mins waiting for someone to run it out. COME ON CRACKER BARREL. I'm sad and ashamed because years ago in my younger day I worked as a waitress at multiple locations. Back then this would have never happened. Whether it's lack of staff or careless employees- the restaurant as a whole should absolutely step up and either forget curbside pickup or FIX it. I won't be back to any locations. I'd rather buy it and fix it myself than get annoyed and waste the same amount time I would have spent in my own kitchen AND save money.

Hostess was very pleasant. Server, Keyona, was excellent: she was efficient, helpful, and professional.
Cashier was also very nice. We had breakfast and it was perfect. Pancakes, spicy chicken sausage, scrambled eggs, and grits were all done as requested. So a shout out to the cook also:-) Try this Cracker Barrel. You will be pleased.

I went to cracker barrel in baton rouge yesterday and I sent back my eggs because they where fried not scramble like I ask them to be they charge me 3.95 for some new eggs what a joke this place has been going down hill for many of years I will never go to cracker barrel again

Cracker barrel sucks server was rude manager rude they served us no spoons for coffee I will not be back and overpriced calling corporate

Thank you but no thank you for your free dessert you gave us after we got such sorry service and couldn't even eat our food due to sitting there for 50 minutes after they said they accidentally pushed our order to the back.We've always enjoyed going to and carrying our family to Cracker Barrel but not anymore from what we've read we're not the only ones getting bad service.Looks like your restaurants are going down hill fast!I just hope you will try and do better for other families!

What are the duties of a hostess?
Google tells us that Hostesses (or hosts) assist with meeting, greeting, and seating restaurant guests. They also help provide an enjoyable dining experience by ensuring that customers have everything they need. They may manage reservations, set tables, take drink orders, and provide items like crayons, coloring books, and snacks. Here is my story... we arrived early so we would be sure to get a table. We were advised we could not be seated because half of our party had yet to arrive. We requested again and the hostess left and camee back with a second hostess whom refused to seat us as well. My husband then asked if we could have a table for 2 and then let us move when the rest of our party arrives or we can pull up another table. Hostess#2 seated us. But the hostility and indifference she had was felt. To the point where I called my friend whom was in from out of town to see if she would be willing to change restaurants. I found out that she had the same idea and had arrived early. She was in the lobby browsing. I immediately went to the lobby and asked hostess#2 if we could be seated now? With ugliness and sarcasm she said to me.I thought you were seated as a party of 2?. Then she looked away from me and unknowing my friend was the woman she had directed her attention to asked her how many. My friend told her 7 and the hostess #2 immediately began seating. The whole thing was uncalled for. The food was delicious. The server was kind professional and did a great job. The hostess left little to be desired when it came to courtesy and being a good hostess. If I had my way I would have spoken with a corporate manager over this because it is as I was advised the general policy. I understand guidelines. But when you are in the restaurant business your real business is people. I don't know if I will go back to the cracker barrel in Conroe Texas as this was such a bad experience.

A few weeks ago my daughter, her husband and I went to have lunch at Cracker Barrel in Flagstaff, AZ. It was a Thursday so Turkey and Dressing was the lunch special. Turkey and Dressing is the bold title as the lunch with 2 sides. They don't tell you the Dressing is a side even though it is highlighted in bold letters in the title as an entre'. I specifically asked if it was an entre' and the waitress said, "yes." I ordered 2 sides for the lunch. What made it bad is my food came out cold. The gravy had developed a film on it and looked like a blanket. The waitress took it back and brought a plate back with less food, just as cold but even smaller portions. To add insult to injury the Dressing was terrible, grainy and bitter then to top it off we were charged for a 3 side meal which I didn't order. If the title is Turkey and Dressing, that should be the entre' before sides. I specifically asked before ordering. I had to argue to get it adjusted but still was disgruntled at the taste and poor quality of the food and service. We will not be returning though we have frequented Cracker Barrel since they opened.