Cracker Barrel

My family and I went on a road trip from Miami to Orlando. We stopped at 4 Cracker barrel locations, asked if we vould be served outside because we traveled with our new puppy. None of the lications had servers for the outside tables. We ended up at other chains.

We stopped at Cracker Barrel yesterday in Auburn for breakfast. Our server Logan was excellent. It took over 45 minutes for eggs and french toast. Seriously they were not busy and our server kept apologizing for the long wait. People around us were just as irritated as we were. If they had been busy i could understand but it was pretty much empty. We will go to Joannas next time. Logan i am sorry you were great but lets get real Will not recommend at all

Everytime we eat at CB, there's some issue: outta fish on fish Friday, all our spoons are dirty, etc. I'd love to be able to sit down, order, and not have problems with one thing or the other.

Disappointing at best.

Like some food items but they are hit and miss. One problem is food not getting to you hot. The plates should at least be room temp or preheated before adding hot food to them. Over the years some of my favorite items get deleted from the menu. Red eye gravy, etc. etc. The white biscuit gravy is tasteless. Bill ends up too high, seen some sneak in add ons thought came with the meals. Small cup of coffee was over $3. Was very watered down. Looked like herbal tea. Portions should be smaller for this and other reasons. Such as you can not reheat doggie bag, eggs or fish a second time. Nice look inside but inconsistent food quality.

Went to Belton MO Cracker Bartell for Sunday breakfast.first time taking my granddaughter. After 45min wait-45min.Our food came out cold and set so long the food looked plastic! Granted we didn't have to pay but no apologies. No offer of a coupon or anything! Horrible!

We went to the Mesquite location at 5 p.m. on Sunday October 15. It was quite empty, only 2 customers n our area. However! 4 servers walked past us for 15 minutes! We were never acknowledged or greeted. So we finally left. We couldn't even find a manager! This is the first time this has ever happened to us in this location! If there was a 0 rating I would give it to them.

Der ain't nuttin' better den Debs KAWFEE. It is the best! I'ma hit some Kawfee in da geeft shoppe. Look, squirrel ( I needed 13 more characters to post this)

Sat there for almost 30 minutes being ignored asked several times for my pick up order, NO ONE HELPED ME. It was there the whole time! Plainfield Indiana

At the Austintown restaurant our order was terrible. I ordered mama's breakfast. The bacon I got looks like they had clean the stove with it. It was all broken up little pieces no bacon strips pieces that tasted burnt and were hard. My wife had the French toast. The toast was so hard it wouldn't even absorb the maple syrup. The service was terrible. We always order a side of sourdough toast to have with our eggs. The waitress brought the toast in a basket way before the rest of our meal so therefore we ended up with cold toast the men's room was filthy dirty you couldn't even sit on the toilet. We have no intentions of ever going back to this place. Never saw a manager once might be a good idea. If the manager was out looking at these things.

I received a gift card ($20)from my employer with several different choices of restaurants. I chose Crackle Barrel because I usually love their food. Myself, my mother, my son and my nephew went around 3 on 9-30-23. After a 45+ minute wait, 3 of the four meals came out wrong and/or incomplete. When we told the waitress (Glenda) she snapped that she'd get it. It took 2 more times to get our completed orders to the table. The biscuits were cold and slightly hard, my son's bacon was hard and black and his gravy was cold. He only ate his scrambled eggs. My hamburger steak was not only hard, crunchy and burnt, it was scorched through and through and completely inedible. The onions on top were burnt black on one side but completely uncooked otherwise. The mashed potatoes were cold, not lukewarm but cold and I just didn't care for the taste of the coleslaw as the recipe has apparently changed in the last 2 months. The waitress made numerous trips by the table and even brought my son a refill while our plates sat there full. She never asked at all if anything was wrong although it was quite apparent it was and after her earlier response to our request for the rest of our orders, I did not want another scene. My mom and nephew both are their meals for the most part but only said they were edible, not good. The total was $55.27 and when I paid, the gentleman asked how everything was. I told him that mine and my son's meal were still on the table and why. He said he'd let them know. This was the worst service and food I have ever had in my 51 years of life and the only bad review I've ever given. I'm attaching a picture of the receipt and the food I left in my plate.

As you can see, we got a dirty fork, we requested another one and never came, I got up and went to grab one from the host. Even that one was a bit dirty, we had to clean it. Waitress never came to check on us for refills, or if we needed anything. Additionally, we requested biscuits and other condiments and had to ask twice for us to get it. We never got any water, per the manager they now only serve water if it's requested. After speaking to the manager about the service, waitress came and dropped the water, ticket and left all upset. The quality of the food was poor, as the mashed potatoes were water down, and food was not brought to us per our request; well done eggs. Never coming to this location again.

I called, they were really not engaged and rushed me off the phone. When I went there to pick my order up they never placed it on the phone, wasted gas and time going there. When she told me the order wasn't placed I told her "I will never come back to this place", she was fine with it, I guess my money isn't good there. Would not recommend wasting your time going there too eat.

I keep going back in hopes it will get better. Not enough weight staff results in delayed service, to the point I see customers get up and leave before their order is taken/served. Extended seated times, when the dining room is 1/2 full at best. Constantly out of select food items. And the last straw, being served food that was frozen solid in the center. OMG! We customers work too hard for our pay, to trade it for treatment like this.

I know I haven't been here for a while, but Don saw the new menu. I can't believe I always come here for the eggs in a basket a good omelette know how much on the menu new eggs in a basket it's just not a great menu. Don't think it'll be coming back soon.

I ordered 60.99 worth of food and it was the worst food was cold and I waited 40 mins and still miss stuff veggies soup was just veggies no broth like I said it all was cold. Worst ever.

My daughter and i ate at Cracker Barrell in zanesville oiho 9/5/23 for my birthday and we both had sirloin steak, our steaks were tender and juicy but had absolutely no flavor what so ever, they were both so blank with no seasoing on them

How could you screw up a menu that was the best for years? You have messed up the pancakes, cornbread dressing, substitute catfish and just about your entire menu. You have gotten your last dollar from me!

Family restaurant?! Ha. Disgruntled family maybe. My entire visit was sparkling. I remember more of the overly obnoxious loud lady managers laughing& parading around having conversations of how incompetent the men are, while, the wait staff is either holding the walls up or running around half paying attention blaming the cooks or other servers for bringing us the wrong orders. But it's all fun & games for your management team in the back as you can hear cleary through the entire restaurant. Maybe take a break from worrying about their appearance, joking around& complaining about each other in customer ear shot. I've been to several cracker barrels& never thought negatively until we came to Kingman, AZ. JUST DRIVE TO VEGAS! You'll actually be treated like a paying customer instead of a inconvenience that carries a wallet.

I contacted these liars months ago about a problem. I get emails saying they will contact me wiithin a few days. Nothing ever comes from these rip offs.
Boycott Cracker Barrell.

Meat loaf raw in the middle that two friends ordered.waiter very nice took it to his manager who was busy in office so never came out to talk with them.he took meat back to kitchen both friends just replaced meal with a salad.(they were not charged for meal but the desire to eat gone)
Screaming child throwing food all over the floor and laughing group of adults
And no manger taking care of it.
Waiter extremely kind and professional.
Where manager was,who knows.not sure when we will return.