Cracker Barrel

When trying to order online for a Door Dash delivery, I was furious to learn that it is IMPOSSIBLE to order pancakes (or any breakfast meal) without ordering a meat. I am a vegetarian and I refuse to order meat just to get pancakes regardless of how much I want pancakes. Finally, my husband asked me to go ahead and order meat because he would like bacon with his meal, so I did. Well, I will never do that again. First of all, I don't care how much my husband wants meat, he will not get it through my order. And secondly, the pancakes were absolutely terrible. They tasted like eating paint off the wall. Cracker Barrel was once a wonderful place. Danny Evins would be devastated to know what the Cracker Barrel corporation has made of his brain child. Here is a note to Cracker Barrel: it is 2021. There are millions of vegetarians, and I am sure, like me, a large percentage of them will never order from Cracker Barrel again. It offends me that you leave me no choice but to order a meat with my meal. How dare you. Who do you think you are? I will never order from Cracker Barrel again. Lesson learned. You will never offend me again.

Had to wait 30 minutes on a table got to table worst I have ever seen a Cracker Barrel their was food all over the floor tables setting with dishes made mistake and looked back in the kitchen

We had a very rude waitress. Dont be fooled by the stars on the apron. She had 4 and it was the worst service you could get. When you pay $80.00 you would think it would be better service. We had to ask for everything. When we asked for Jelly for 5 people she gave us 2. When we asked for straws they were thrown on table. Could never find her for drink refill but when someone got her she picked up drink and didnt say anything. She said "take the straw out". I didnt know you had to take the straw out. I never seen the manager walking around so I didnt get to tell him what the service was like.

Okay, so we've tried to be patient and tolerant due to China bug(I will premise by saying I worked in restaurant business for 18+ years). We went tonight for dinner after long day of running errands and wife picked Cracker barrel (was her favorite until tonight). Server came up with trainee, offered to get our drinks, during this conversation she pulled mask down below nose(which was red from allergies or sickness) and sniffled a little. When she went to get drinks we looked at each other like wtf. She came back with drinks and pulled mask down to chin to take food order, sniffling some more. We saw her approach other tables in same way, as she did 2-3 more times with us. This was insane! I'm not the biggest believer in the covid scandal, but we always took precautions even before. We were regulars untill tonight.

This has got to be the worse ordering experience of my lifel.
As a shareholder in the company, I say sell, sell, sell!

Really, this is the best you can do for an online platform.

Pitiful!

We visited the cracker barrel on Southport Rd. Indianapolis. Sign on the door stated mask are required while in the restaurant. Went inside an noticed a few people did not have mask on. I asked the girl a the front door. She said you don't have to put them on if you don't want to. Mask are required in Marion county by the mayor.
We ordered our food. Took over 30 minutes to get our food and the place wasn't busy.
When I got my food it was cold. Could not find the girl that took our order. When she finally did come around I told her my food was cold. She told me how the cooks would set a order aside while completing the other half of the order and let it get cold. She then placed our check on the table and walked away. So I went to the check out, she didn't ask if out meal was satisfactory. So I told her my food was cold. She's said oh, sorry and finished ringing up our bill. This isn't the first bad experience I have had at this location. Never did see a manager around. Won't be going to anymore cracker barrel's.

We love Crackerbarrel restaurant's food and the fire place is great, but lately we can't get a waitress to take our order. We get seated (sometimes even that takes a while) but then we wait a good 10 minutes or more to be acknowledged and offered a coffee. Do they need more waitresses, or is a decent crowd too much for them?

I will be honest, I / we used to really enjoy going to Cracker barrel and it was always busy, but now, for the last three visits it hasn't even been ok. The wait for a waitress or waiter after you sit down is long, then the wait for your food is even longer and when it comes out it is barely warm. Let me explain, my wife and I went there Sunday 3-14-21. By the time we sat down to the time we got our food it was 40 minutes. I got a simple meal the Sunriser, eggs, bacon, hashbrowns, sweet apples, etc. The only items that were HOT were the apples and the biscuits, which was supposed to come straight from the kitchen. What happened to this once great place to eat? Let me give you a quick re-direct, go to ihop, no I have no affiliation with that chain, I just appreciate the focus on providing me with good tasting hot food in a reasonable amount of time. Speaking of time, don't waste yours at cracker barrel. Oh, even trying to leave feedback is difficult. Go To ihop or another mom and pop breakfast place, I believe cracker barrel is too focused on masks that they cannot give an enjoyable meal.

I place an order at 7:45 online. It stated my order will be ready at 8:14. I notified them I was there at 8:16. I later tried to call at 8:30 for status. They wouldn't answer the phone. I finally went in and my order is just sitting there. Five minutes later I called back to speak to the manager to inform them my food was cold. I hung up after put on hold for five minutes. The business has been the worst ever and I'm the insane one that keep going back thinking I'm going to get different results. Stay away from online ordering with them. Order 2149 2/24/2021 -

We went to cracker barrel for the first time (11/28) was not impress. We ordered the Grandma breakfast, my hashbrowns were like potato sticks, overcooked. My friend's looked like hashbrowns, we trade, it was not a table spoon of potatoes in it. I would have loved to have had onions fried in them. French toast, I don't no what they were. Flat, no flavor, crust was hard around the edge an burnt
Sent back for pancakes, better. Food could have been more warmer, 2 eggs looked like one. Country ham, should have been boiled to get the salt out, my friend had that. To salty. Our server A plus. Charshria. Great customer service. Will not be going no time soon. *******@gmail.com

I wouldn't advise anyone to purchase merchandise from any store. I am having difficulty getting my refund of 96.00. I purchased an item on 10-04-20. They took my funds from my debit card immediately. I returned the item because it was 30.00 cheaper on Amazon. I went back to the store an hour later to return. The credit hasn't shown up yet. When I called the store the next day the manager said it could take a day. She also instructed me to call a 800 number to inquire. I have been calling for two days and have waited on hold for over 20 minutes to get a message that says all reps are busy. I will never purchase anything from Wacker Barrel again!

Previously I had written a highly critical review of another Cracker Barrel that I will never go to again. I recently went to the Cracker Barrel at 2151 54th Ave N, St Petersburg, FL *******. It was an amazing experience. The food was cooked to perfections, the waitress was friendly and pleasant and the restaurant was clean. I enjoyed that experience so much that I will return to this Cracker Barrel.