Cracker Barrel

Ordered desserts for christmas eve day pivkup 3 days in advance. Went to pick up my order and they said they didn't have any for me to pick up. I asked for a replacement because I had to feed 23 people and they couldn't have cared less. The order was psid for and a ready order for pickup was emailed to me. This ignorant managet Omar from the downingtown pa. Cracker barrel would not even try to make up for his mistake. Even his staff couldn't believe how rude and unprofessional he is. Would like some one from C. B. to contact me. I guess this is what I should bring to a Christmas? 3 pieces of a slice of cake cut in half.

Just left cracker barrel after 35 minute wait time. Absolutely ridiculous. The shopping area was packed with people waiting. Half the restaurant was totally empty. Bad bad management on their part. Skip this one!

My husband and I with 3 grandchildren, visited the Middletown/Franklin Ohio location on 12/18/2021 at apx. 9:45, it didn't take long to get a table. It took quite a while to have our order taken, that's fine but when we finally got our food, it was cold, half the pancakes were burnt, the bacon was undercooked. Someone else other than our waitress brought out the food and I told her what we were missing, she never brought it but when the waitress finally came back I told her that the kids hadn't gotten their drinks and we were missing a few other things, overall the food was bad.
I understand staffing shortages these days but please do not bring out food that looks burnt and do not leave the food in the kitchen window and then bring out cold food. This food is not cheap.
I will not be visiting this location again for awhile.

Date of purchase was 11/24/21. Food was fair but not great to say the least. I was very upset that none of the people working there as wearing a mask. Everytime the waiter came over I had to put it on. I talked to the manager who also was not wearing a mask. He said it was not required for them to do us by the higher ups. So sad that they do not care about their guest. WILL NOT GO AGAIN...

I ordered the chicken family meal with side mac and cheese, and mashed potatoes. The food was vile. My family and I couldn't eat it - we trashed it. The chicken was tough, The potatoes were not mashed - they were in chunks. The mac and cheese was virtually tasteless. To top it off, NO gravy. They even failed to provide the requested utensils. $42.00 in the waste basket. I submitted a complaint to cracker barrel. I should have disputed the credit card charge. We should have gone to KFC.

We were a party of 5 when we came into Cracker Barrel. The time was like 2:30 ish, which then they told us it was gonna be and hour before we could be seated. So we said that's fine. We sat outside of the restaurant for two hours and my mom and niece was inside of the gift shop and the rest of us was outside the restaurant waiting to hear our name which was never called so we all went in and asked have our name been called and they said yes. We told them we wanted to speak to the manager which she came out and that she would find us a table we get to our table and and see that their are plenty of tables empty. But anyways so the waitress comes and take our order but the I call her back to ask for dessert and she told me they was completely out of dessert. So I'm like cool okay. So then 10 to 15 minutes later another waitress for another table bring a lady across from us a dessert. So I look at my sister and mom like I thought they was completely out of dessert Okay so when the waitress comes out with our food I asked her why did the other table get dessert and you told me you all was completely out. I told her don't worry about it. So we started to eat our food. So it was time to go mind you we haven't seen our waitress since she brought our food. We wanted carry out box for our food. Waited and waited no waitress so now this is way unprofessional. Manger walks pass our table to another table to ask them were they okay do they need anything. I would never be eating at this place again Cracker Barrel you need some polite waitress.

It cost $100. Turkey breast is cooked, needs to be oven heated, all side dishes raw, comes w/bacon fat to cook can of green beans. All else raw and cold. Does come in a nice Box! We are COOKIING our dinner! Something else next year for sure!

I have always loved Cracker Barrel. And as we have to drive 60 mls to the nearest one... I always look forward to dining there... I always get the same meal... Country fried shrimp dinner. Its always been amazing. As well as the service. Tonight was definitely the exception to the rule! The girl left us sit for several minutes before she came over... We told her No problem... She didn't ask if we wanted cornbread or biscuits with our meals. That was fine. She brought biscuits. They were good... My fiance got the fish dinner and it was good... but my shrimp. Looked and tasted like it had been fried 2 times. Too done. I had told her we needed catsup. She didn't bring. About 7 min. Later. I had to get up. Go to the door of kitchen and tell her my shrimp was too over cooked and couldn't eat it... She asked if I wanted more dropped. I said yes. She brought out a plate with more a few minutes later... standing in grease and same as previous... She said it must be because the grease was old from the day... Can't be true my fiancees fish... was nicely cooked and not at all like old grease... The waitress name was Kayla and she seemed completely uncaring and I ay this time will not be making the 60 ml trip for food that was inedible! This was in Altoona Pa.

Take out order for sampler platter of ham, meatloaf and chicken and dumplings plus sides. Arrived at my house and put food on plate. I started to eat only to find a cockroach in the chicken and dumplings. Cracker Barrel manager apologized and started that they try to avoid things like this. Gave me a credit. Store is located in Greenville NC. Wonder what the health department will say about this?

I was having a bad day at work and asked my boyfriend to go out to eat to cheer me up after he picked me up, eventually we chose cracker barrel. We were both excited after not being there in years but in the end we were very disappointed. The service was decent at best but we were still positive, I normally get a breakfast item but today I got the grilled maple bacon chicken, and my boyfriend ordered the chicken in dumplins. This is when we were utterly disappointed, we both tried to be optimistic and still enjoy our food but neither of us were able to eat even half our food. The chicken in dumplins looked and tasted, to be completely honest, like dog food. My dish was decent if im being generous. My boyfriend convinced me to call over the manager to explain our dissatisfaction, we didn't want to make a scene we just wanted to get refunded and go somewhere else. The manager told use the food was exactly as it was intended to be and basically told us there's nothing he can do if we didn't like the food, the chicken N' dumplins beings the worst of it. He did take the chicken N' dumplins off the bill and I didn't want to argue any further because I didn't want to make a scene. Leaving I was fighting back tears instead of going somewhere else we just went home due to feeling physically sick. On arriving home I finally was overwhelmed by disappointment and a opportunity for a good date gone wrong that I fell apart. I'm extremely disappointed.

The Rosenberg, TX location is horribly slow. They close at 9pm, and 95% of the wait staff will not wait on you if you come in after 8:00 pm. This is the second time this has occurred to my husband and I. It is obvious there is no manager working and supervising. Where is the manager?

Cracker barrel has always been my favorite restaurant to eat at and sometimes shop out Long hollow Pike is a big disappointment to me it's always been my favorite location my food was cold it was nasty did not taste good the bacon was hard rock solid the biscuits were cold everything about the whole order was cold my order number is 956-90-9570 I would like a replacement or I'd like my money back thank you and have a great day my phone number *******975 if you care to text me or you can email me at *******@gmail.com

Bad food and mangers liers to empioyers said if you work there that you would be paid 15 dollars a hour, and start working there you would work 6 hours strait without a break, the cracker barrel on 1-75 sheridian exit, i have eated at a lot of crecker barrel and they are all set up the same, and slow to get your food

Dothan Cracker Barrel 09/08 at 11:00 am: overall the food was decent and warm. The table side service was well... rude. Further, we are not likely to return soon simply because we are tired of "the fixings" that are always the same and are always left untouched. The biscuits are bone dry, we are not gravy nor jelly people. What a WASTE OF FOOD! Would much prefer to choose "sides" versus HAVING to take their "fixings". (This counts for Cracker Barrel in general)

Me and my husband were having company so the five of us went to. Cracker Barrel for breakfast. I ordered biscuits and gravy. The gravy had a film on top and it tasted like paste the two sausage patties were not cooked. I took a bit out of one and it tasted terrible i then looked at it and it was Not cooked inside it was pink. My aunt did not get biscuits and gravy but she did order the sausage and before i had a chance to tell her about my experience she took a bite and she said, " this is awful sausage." I called them when i got home I wasn't expecting to get anything out of it i just wanted to let them know. I asked the girl who answered the phone if i could talk to the restaurant manager and she finally answered and i told her everything she then said, " hold on i want you to talk to my manager" so i waited …then CLICK she hung up on me. So that in-turn made me mad enough to take my time and write this review. I never mentioned anything to them when we left because my uncle paid the bill and I didn't want to embarrass anyone. The girl never came to the table to ask if everything was ok because i probably would have said something then. We will never go back there and i am spreading the word about our experience, not that they even care at the end of this review it says i need proof of purchase, I don't have proof of purchase because my uncle paid the bill so this review will probably never be seen by anyone and that figures.