Cracker Barrel

Wr went to cracker barrel in Burlington nc we waited for the hostess for a bit then when they called our name she gave our table to someone else she thought it was funny. My husband's cured ham was cold his baked potatoe was hard in the middle I ordered cured ham and got country ham. I called headquarters and they were going to send me an email. I never got one. They were suppose to call the cracker barrel here and someone would call me. That never happened. Seems they don't care about thier customers.

Saturday night special is Pork Chops ordered two dinners nope sorry we are out of pork chops ugh then waitress said I'll give you a minute never came back bussed a table and took care of other people ugh again no service by this time I just wanted to pay for my drinks and leave she couldn't even find it on the iPad told us it's free and we left hungry no more cracker barrel for me don't waste your time with this restaurant.

We ate AT&T the Cracker Barrel on Schillinger Rd. In Mobile, Al recently. We were very disappointed! I ordered the lunch chicken n dumplings with biscuits and hasbrown casserole. Received one biscuit - 2 cornbreads. My husband got a big breakfast - can't remember name - but did not get any biscuits nor the hash brown casserole. I also had to keep asking for a glass of water. The food was very bland, also.

3rd time ordering from Cleghorn Blvd Madison Al. Last time ordering from Cleghorn Blvd, Madison Al. Missing items every time. Order Pancakes get no syrup. Buscuit and gravy no buscuits. Breakfast plate order bacon no bacon in order. The list goes on an on

The best thing they ever had was Sunday pork tenderloin w/ apples & pecans; long gone. Sunrise Sampler gone. Sugar free apple pie gone. Beef stew gone. Quality food is down too. Chicken dumplings have chicken and not dried out dumplings... dumplings have a little broth; very few CBs do well with either. Pick it up CB or you'll lose one of your best ever customers! I did not know I'd need proof of purchase or photos to write a review. I can find a POP but I am not.

My wife and i went to Cracker Barrel last night and had the worst service we have ever had anywhere. We we seated right away but then no one came to take our order... 4 other tables were seated and had their orders taken before ours was... they all got their food and then a 5th table was seated and had their order taken and they got their food before we did... Also The waitress came twice to our table with the wrong drinks while we waited for our food... Then when the food arrived my wife's chicken was cold... Ticket # 131

We were seated and a short time later a waitress took our order. We waited for our drink and silverware to come first. But nothing. After being ignored for 35 minutes my wife went and found the manager. She said that she would get it taken care of right away. 5 minutes later another waitress came over and ask us what we would like to order. We told that we had already ordered. She said that they couldn't find it. We felt that the Manet handled this very poorly. As they should have been the one that came to our table to tell us. We told the waitress no thank you that we would just leave instead. We won't be back.

My husband purchased a shirt, sweater like material, for me for Christmas and after one gentle cycle wash the side is coming apart at the seam. I am highly disappointed. For the price he paid this should not have happened. Cracker barrel could charge significantly less for the product and let people take their chances on it holding up but it definitely should not have come apart at all for what he paid. We will not purchase these types of items from them ever again. I chose one star only because it wasn't an option to not choose any.

OVER PRICE,
THE COUNTRY FRIED STEAK WAS TUFF AND NO GRAVE ON IT, HAD TOO MAKE MY OWN. SALAD GREENS WER NOT CUT UP. I DON'T KNOW HOW OLD THE CORN BREAD WAS BUT IT WAS DRY EVEN WITH BUTTER ON IT.

Hello,
About a month ago, we visited Cracker Barrel at Indiana state. Despite I am the costumer, that experience wasn't pleasant in terms of the service, quality and responsibility. The visit time was early January 2022, means still COVID19 is every where. There wasn't any sanitizing solution anywhere at that restaurant and not able to clean our table since we had a seat right after the previous costumer and we didn't see any specific cleaning. The spoon, knife and fork were wet and you see dirty (yellowish) drop of solution on those steel kitchen utensil. I asked the waitress and she said sorry will change it but she forgot. We had a meal for lunch. A burger and a home style chicken, burger meat smelled really bad and the chicken was too dry to chew. We ended up not eating and at the reception desk we said what was the problem. The reception desk said "sorry". We paid and we left. I sent a private email with photos to "*******@crackerbarrel.com" on Jan 3,2022. However still no respond. After seeing this I wanna say you don care about your costumers, you don't care about how you must behave during Covid, you basically care about money and that's all.
I am not going to Cracker Barrel again ever.
Thanks,

Highly disappointed. I was really looking forward to a good home cooked type meal and the chicken pieces were on the small side and a little on the dry side mashed potatoes was not a very hefty serving but that's OK they were cold anyway. Asked for biscuits they brought corn muffins went back brought biscuits but they were only two and they were hard as a rock. Ordered corn they were out of it so I got dumplings and I was not fond of them. The waitress is very nice and pleasant she was new so she had to go ask a few things and come back and tell us which was fine she I did the best she could with what she had to work with but the kitchen needs help! It'll be a very long time before I go back maybe after the pandemic things and start tasting better people will start doing a better job in the kitchen!

My friend and I decided to go to cracker barrel after hearing so much about it and boy were we disappointed. The menu isn't really much of a menu I mean the burger and sandwich section each only has 1 item to choose from so not much diversity there sadly. My friend ordered the fried chicken tenders and when the food came out it looked rubbery it didn't look like chicken at all if we are being honest, not like your traditional chicken tenders I might add. The burger I ordered from the menu said that it would be seasoned and seared but all I tasted was salt and more salt. Not to mention after I ate my burger my stomach started hurting and it felt like I had just got done doing an ab workout that's not normal. Also, the cornbread was dry and my friend needed water to help get the bread down. I really think the menu needs a serious revamping to appeal to customers. The service was very bland not much care, everyone basically seemed like they didn't want to be there. I will give credit I know cracker barrel is supposed to give off an old country-western vibe and it definitely does do that though for some reason it made us feel very uncomfortable. Overall our experience was a poor one and not what we were expecting I seriously hope the menu gets a serious makeover or at least the recipes.

My wife and I are breakfast at the Cracker Barrel in Temple, Texas 11 January 2021.
Big mistake!
The food was awful. The ham they served me was thin like bacon, dry and tough like shoe leather. The sunny side up eggs were runny, the gravy on the biscuits was sour, the grits were cold and congealed.
My wife's chicken fried steak was gummy and nowhere close to a light, crispy battered crust.
The server acted as if we weren't there and had to be waved over in order for us to get refills of coffee, eating utensils etc. We never got jams & jellies or butter that we're supposed to be served.
We were going to complain and send the food back, but after 30 minutes of the waiter ignoring us, we decided to just pay and leave.
On the way out, I decided to bring the matter to the attention of the manager.
He wasn't available at first ad he was taking out garbage. Go figure!
When I told him how disappointed we were with the food and service he immediately got defensive. He implied that the improperly prepared, poor quality food was somehow my fault for coming out of the kitchen the way it did.
He made all kinds of excuses, ALL implying that the food and poor service were our fault.
When I asked him if I was the one in the kitchen preparing the food he rudely said " Hey, I'm trying to help you here!"
My reply was "No, you're making excuses!"
He never once asked me if he could make things right, or any offer of compensation.
Needless to say, we WON'T be going back to Cracker Barrel as a result of this experience.

Cracker Barrel did. You forget?
All was good until I went to pay the bill, Food an service exceptional, but went to pay the bill, I'm retired Navy Veteran, I asked if I can review the military discount and was told "We don't offer it in this area, because there is no military base" Well guess what? There is alot of Retires in the area, and in every area there's a Cracker Barrel location, I think with with that attitude your not showing the appreciation to all The military, active or retired.

First we had 11 in our party it took them almost an hour to seat us. We had to ask them if we can get our drinks after 10min. Of waiting, then when they brought our orders out I had to send it back becaues it was cold I had pancakes it was so cold the butter wouldnt melt, had to ask the manager to reheat them. After all that i went to pay my bill and they would not refund my change because of a shortage of coins they said the bank didnt have any which is a lie, i went to the bank and they do not have a shortage of coins so that means they LIED and was stealing money, most people who eat there are on fixed incomes SO HOW MUCH ARE THEY STEALING FROM US. THE STORE WAS ON DRAKE AVE IN HUNTSVILLE ALABAMA.

The turkey breast looked like a slab of ribs, the gravy was chicken broth with celery. Most of my Thanksgiving dinner was ruined. DO NOT ORDER YOUR HOLIDAY MEAL FROM HERE! WAS HORRIBLE!