Cracker Barrel

Ate at Cracker Barrel two weeks ago. I ordered food online while we were eating so I didn't have to wait for a to go order after we finished eating. We paid for our meals, still no to go order. The restaurant closed and we were still waiting on the porch, about 30 minutes. I had to catch the locked door when another customer was leaving. He told me they were closed, so I went inside and asked about my order. The woman at the register said they ran out of tater tots and they called to tell us. I was already charged for this order, she told me it would be back in my account in two to three days. It is still not there after two weeks, I waited because of the weekend and 4th of July holiday. I called on Tuesday and had to call back twice because I was placed on hold and no one ever answered and it finally disconnected me. When I finally got the Manager.on the phone, she told me that she needed to the name of who I spoke to that night, don't know names of their employees. No email confirmation because the order was never placed but they sure did charge me for it. She said there is nothing she can do. Most of the people there are usually very nice, but anytime that I have had to deal with her, she is very snotty. I guess I am out the $15 for the meal since there is nothing she can do. Did get a phone call letting us know that tater tots would be back on Thursday, like I'm going back.

So, I was going to my favorite restaurant (Cracker Barrel) after church with my grandchildren in Oklahoma, Connecticut, when my youngest grandchild (Kayleigh) wanted to use the bathroom. As there were no public restrooms in this particular establishment, I opened the employee restroom to find two employees having sexual intercourse. They immediately paused upon seeing me and my young grandchild, and I was able to see the man's name tag. The man having intercourse was named Brayden and he had glasses and long wavy hair. I asked for the manager but received no response.

On June 8,2022, I stopped to eat at Cracker Barrel in Gaffney, S. C. I placed my order of Broccoli Cheddar Chicken, Green Beans, Hash brown Casserole, Biscuits. The food ALL cold, with the appearance of being cooked early on and had sat out. I actually thought I was delivered a plate of left overs. Biscuits were so hard and cold didn't try to eat. The little I did eat made me sick, nauseated with
stomach pain. The price was $15.26 plus $5 tip. The time was 6 pm. Last time I ate in Florence, S. C., May 2022, I had to send my food back. COLD. This is not the restaurant I'm used to.

Went to the Cracker Barrel in Belleville Michigan. Directed to our seats by a woman who seemed totally bored with her job. She threw the menus on our table and informed us that the wait person would with us shortly. After waiting for 25 minutes we walked out with a couple sitting one table away from us. It was NOT the wait persons fault. The hostess was filling seats with no possibility of any reasonable care. Any well run restaurant knows that people should not be seated if service is unavailable. Covid difficulties aside, if customer service is not possible don't seat customers. By the way there were about 20 people in line at the time we left. Heaven knows how long they waited for food.

Waitress got order wrong then proceeded to tell me she ordered it right but she could bring the other if I wanted. I carried leftovers out in a napkin because she never came back.

We went to Cracker Barrel and was seated and the table was dirty so we moved tables to sit by the window after nobody helped us for a good 6 to 8 minutes I went and told the Hostess that we had moved tables but were only three tables down it wasn't busy none of that but we still continue to sit there while not one of your employees approached us but yet they did all walk out and look at us sitting over there and finally after we had been there 24 minutes a gentleman tall with red hair came over to us and apologized for the rest of the wait staff and he acknowledged that they knew we were all sitting there and they were just being difficult they didn't want to help us like we were a burden on them but he asked us if we would mind to move to his section and we did we had no problem with that and he gave us excellent service and continue to apologize for the rest of the wait staff Behavior so it took us about 25 minutes nothing just sitting there at the table while everybody else walks by and looks at us but doesn't help or even approach and say anything to us.

The waitress says you can only have the one little bowl of gravy with your meal. Not enough to cover one biscuit. I guess I'll need to go elsewhere.

They must have been short handed. Most waiters were running almost be not ours.
She charged for a full smokehouse breakfast, which comes with all the fixings. Well I just had toast 2 eggs and 2 sausage. It came out the same! 2.79 for 2 pieces of not very good toast! Eggs are the small ones and they went up in price as did the coffee and sausage. Not worth it.

I stopped going to Crackle Barrel a few years back because they changed their menu and stopped making the best steak fries. Their lunch sandwich selection went from great to fair because they dropped many of their tried and true selections like the roasted turkey sandwich. Because they offered a nice menu their customer base was diversified. There were both young and old enjoying their meals. I used to take the grandkids now they want nothing to do with it. When you go in looks like a retirement home and the food is the worst ever. After many years I went back the other day and found a lunch menu with just two sandwich selections. Are you kidding me! They better change their ways or face bankruptcy. I'll never go back.

My husband ordered biscuits and gravy. The gravy was thick like paste and cold. The biscuits were hard with no flavor. The biscuits should be thick, soft and the gravy should have much more flavor and should not come in a separate little bowl but hot and laid over the biscuits. The sausage tasted awful too. When a person orders pancakes, one little bottle of syrup is not enough. Soft butter should come with the biscuits. A very disappointing meal. We won't go back.

My husband and I went to Cracker Barrel in Hurcelaneum MO. The food was not good. Very disappointed. The chopped steak was very dry and tough. The bacon maple chicken was so tough I couldn't cut it with my knife. The only good items we ate was the slaw and steamed broccoli. We have gone to Cracker Barrel for years. I hope this review helps to improve the quality of the food. The green beans looked like they had been cooked for many days. Sorry to write this review but I want Cracker Barrel to improve.

We found egg shells in our eggs and a bad waitress and they forgot some of our food like what is this place

Never again. U failed. Me cracker barrel. Ur foods gone down hill. 40. Down the drain to give to the dog who turned his nose up. Tells. U something. Had to pull apart. It's in a big. Lump. Hash browns were soggy and delivery. Driver. Made a mess by tossing it on front porch

If you have never been to this restaurant please stay away. I got the some grits and the 2 meats breakfast and the grits tasted like dryed $#*! hole I feel like I am going to $#*! my whole intestinal track out my hole. The gravy hardens after 3 minutes and turned into gelato please don't even consider come one here. UPDATE I just spent 2 days in the ER because I got food poisoning $#*! this