CPAP.comReviews 1,469

Service was excellent finding and checking for the best price on my order. Answering all my questions and giving me recomendations for the best experience possible. Will definitly order from them in the future!

I am a repeat customer of cpap.com and whether I use the website or call in, they always have what I need for a good price and the customer service team are always a big help. Today, Dasha S. Helped me through a question I had and not only took care of that but processed my order to save a few bucks too. I will be back - and you should too.

I usually order through the website, which is easy to navigate. Delivery is fast. For my last order, I needed some advice. When I called, the wait was very short. A man named Heath helped me. He was very knowledgeable, friendly, and helpful. He knew exactly what I was asking, he had the answers, and he knew the least expensive way to get the supplies I needed.

The woman who helped me, Dasha, was extremely helpful in finding what I needed for my husband which included a search for the machine he has. She has so much patience and respectful of our needs. She is an asset to you company

I was needing several items to help make my CPAP more user friendly. I found the cpap.com website easy to navigate and filled with all the items I needed. I was asked to call and confirm my shipping address and was speaking with Heath when I remembered another item I wanted to add to my purchase. He added the item and confirmed the shipping address and generally provided excellent customer satisfaction. I am very pleased!

Thank you Heath for being such a nice person and having the info I needed. Very professional and personable. Help was given very willingly. Company had expedited shipping which I also needed. Again thank you for fantastic help.

I was quickly surprised when I got on the phone with Heath, I did not feel as if I were being pressured into a sale or and inadequate product.
Rather, Heath made me feel comfortable that I was making the correct decisions with my help and led me to the machine that I had wanted but couldn't afford.

Definitely best service I've received from a DME supplier.

I took care of a problem on my order with Heath today and was able to get to a solution!

After two calls to my health insurer and the front office of my provider, unfortunately staffed by less than solution-focused staff members, my call to Heath resulted in a solution and closure of the pending order. Thank you, CPAP.com for staffing your help desk with knowledgeable people like Heath, he's a rock star!

I called with a problem and Dasha S. Was very helpful. I had previously purchased a CPAP machine from them and since they are not far from my house, drove over to pick it up. That person was very helpful also. Thank you!

Carol provided the best customer service I have ever received. She was very helpful, polite, knowledgeable and efficient. She is a tremendous asset to CPAP.com. This was my first order, but will definitely order again
Susanne

I received wonderful service from Dasha S. Who expedited my travel CPAP machine so I would have it in time for my trip.

She helped me reset the pressure on my old cpap machine over the phone. I was grateful, considering my Dr. and my sleep study tech both told me this would not be possible. I was told the machine was either to old or they didn't have a capability to do it.

This order was so easy and fun to make! I spoke with Carol on the phone and she guided me seamlessly through the process recommending a popular mask for our patient.

I called three different companies to help me program my C-pap machine. Prior to Carol, all calls ended up with a recording that the company was closed for the day. Evidently someone forgot to update their answering machine. I was frustrated and Googled my machine and came up with your company and called and was lucky enough to have spoken to Carol who took care of ALL my concerns, Thanks, Carol.

Great help with all my needs and future business. It was a pleasure and certainly better than my current supplier Family Medical supply.

I tried to order a ResMed AirSense 10 CPAP online, however the order was not going through and I called the customer service number and they were quickly able to place my order.

Samantha was so helpful on all my problems! I currently have a problem with my APAP and gave me several options to resolve.