CPAP.comReviews 1,469

I had a number of questions about CPAPs APAPs and BiPAPs and my on-file script. Daryl was incredibly patient and informative and answered all of my questions.

First time buying a CPAP, and I had so many questions. I used the chat function on a Saturday morning - after maybe <10 minute wait, was connected with Daryl who was SUPER helpful and quick. Answered all my questions and more - learned a lot today about CPAPs and unfortunate pricing/backlog!

Spoke with Darryl about c-pap covers to help decrease the marks on my face (and the pimples) from my silicone mask. Darryl was able to recommend the optimal size and provide a link to make ordering easier. The entire process took about 3 minutes. Excellent service. Now to see how the product works…

Have been a returning customer for a long time with CPAP.com. The price they offered are very competitive and so far my shopping experience had been very satisfactory.

Earlier this month I bought another machine and before it was delivered, I notice there is a price drop and contacted their customer service. In no time they refunded me the difference.

They just made another happy, loyal customer even happier!

Rep Agnes was totally on point…. I explained my issue and she immediately got on it and within minutes took care of my issue. Thank you Agnes!

Daryl in the chat got all of my information and answered all my questions, so when the nice young lady called, it was already set up. She did all of the financing stuff over the phone and email. Great company so far.

Lacey was very quick and polite. She found (my) mistake and fixed it super fast. CPAP.com you're got yourself a good employee!

I have been searching for information on mask design and fit. Crystal at CPAP.Com was extremely patient and helpful. She provided useful information on products that met my needs in a very kind but business like manner.

Exceptional Service and Knowledgeable Help. Chad provided prompt, accurate and very helpful advice. He understood CPAP supplies, could provide guidance on their offerings and the best way to work with insurance.

Crystal helped me by getting a missed shipment prepared. Using the chat was fast and simple and everything was fine in less than 10 minutes. Thank you!

I'm new to ordering my CPAP Supplies online and dealing with the complete lack of support from the medical industry as a whole who simply shoves a machine at you and send you on your way. While dealing with problems of my doctor not responding to a prescription request, Agnes helped me immensely with cancelling my order until I can sort out with my doctor's staff.

Chad did a great job helping me today. Only problem I have is I'm unable to receive a reimbursement from insurance company as CPAP.com does not have a National Provider Identifier.

Agnes was prompt, responsive, and detailed in her assistance. After reviewing the nature of my request she took some information via secure form and connected me with a sales agent in order to process my order personally. While I don't recall that agent's name, she was also personable and helpful when we spoke on the phone. Would absolutely use this service again.

Had some issues checking out from the cart where some issues with the address. Chat with the agent named Daryl whom was really patient and good online manners in serving me. It had gave me the confidence to return again and will most certainly look for him for my needs. Thank you so much Daryl it is rare to have such services these days. Cheers!

I need to purchase an APAP as my health insurance are backlogged for more than a year with the worldwide shortage of machines. However CPAP.com has them in stock which is a miracle as I have severe OSA. I had a whole lot of questions that I needed answered and chatted with AGNES on the chat option on CPAP.com She provided excellent customer service. She was quick, informative and very efficient. I had all the info I needed within minutes. She sent me links and told me how to navigate purchasing an APAP online. I will be doing this momentarily thanks to AGNES.