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CozyWinters

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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CozyWinters Reviews Summary

CozyWinters has a rating of 4.5 stars from 2,065 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CozyWinters most frequently mention customer service, great product and cold feet. CozyWinters ranks 1st among Jackets sites.

service
17
value
17
shipping
19
quality
17
This company responds to reviews on average within 0 days

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6,833 reviews

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Linda J.
5 reviews
0 helpful votes
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The person I dealt with on the phone was extremely nice and helped me buy my product I haven't tried them out yet I will start charging them soon but dumb I'm hoping that'll be a good purchase

Date of experience: December 22, 2019
Dahlia W.
1 review
0 helpful votes
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Daughter found item I wanted
December 22, 2019

Daughter found item I wanted

Date of experience: December 22, 2019
Patti J.
1 review
0 helpful votes
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I received my order quickly
December 22, 2019

I received my order quickly. Since it's a Christmas gift, it has not been used.

Date of experience: December 21, 2019
Mark P.
2 reviews
0 helpful votes
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Good Service
December 22, 2019

Good Service

Date of experience: December 21, 2019
Bill M.
1 review
0 helpful votes
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Good products, easy online experience
December 22, 2019

Good products, easy online experience

Date of experience: December 21, 2019
John W.
2 reviews
0 helpful votes
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Ordering was easy
December 21, 2019

Ordering was easy. Product sent and arrived as promised.

Date of experience: December 20, 2019
George D.
1 review
0 helpful votes
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So far, so good
December 21, 2019

So far, so good
Looks as advertised

Date of experience: December 20, 2019
Barbara B.
2 reviews
0 helpful votes
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Easy to follow web instructions
December 21, 2019

Easy to follow web instructions

Date of experience: December 20, 2019
Theresa S.
5 reviews
0 helpful votes
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I contacted CozyWinters because of a minor issue with an item I ordered. They were great in that they shipped a new item to me right away! Great customer service! Thank you!

Date of experience: December 20, 2019
David E.
1 review
0 helpful votes
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Very easy and no hitches came fast and on time shipping

Date of experience: December 20, 2019
Joel B.
1 review
0 helpful votes
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Instructions were incorrect saying that each sock MUST paired individually.
Received an email saying CW rep would call -- instead of a call I received a email link to instructions that never addressed the original instruction error.
Called mfg several times unable to get through. Contacted their accounting department who connected me with a knowledgeable person who solved the problem in less than two minutes -- said they were aware of the erroneous instructions enclosed with product.

Date of experience: December 19, 2019
Zsolt B.
1 review
0 helpful votes
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Efficient online shopping
December 20, 2019

Efficient online shopping. The size chart is a bit off I think.

Date of experience: December 19, 2019
Blair K.
1 review
0 helpful votes
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The freight was almost as much as the product $40
December 20, 2019

The freight was almost as much as the product $40. On top of that I paid $70 for duty and customs. Extremely upset with this order, almost paid more in freight and duty than the value of the product.

Date of experience: December 19, 2019
Rodrigo G.
1 review
0 helpful votes
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Easy ordering process
December 20, 2019

Easy ordering process.

Date of experience: December 19, 2019
Natalie G.
3 reviews
0 helpful votes
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Great
December 20, 2019

Great. Came on time and what I expected

Date of experience: December 19, 2019
N S.
1 review
0 helpful votes
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This was a very easy ordering process, and the product arrived on time and was very well packed.

Date of experience: December 19, 2019
Annonymous L.
1 review
0 helpful votes
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On time shipping
December 19, 2019

On time shipping

Date of experience: December 18, 2019
Jonathan G.
1 review
0 helpful votes
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Rapid order processing and shipping
December 18, 2019

Rapid order processing and shipping.

Date of experience: December 18, 2019
Raychel G.
1 review
0 helpful votes
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Great
December 18, 2019

Great. Product arrived quickly. Heats up fast and charges fast. On stays hot for a few hours before charge but it does the job

Date of experience: December 18, 2019
Scott D.
1 review
0 helpful votes
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Liked the products but would have liked to see the what actual colors looked like for each blanket without adding in my cart first.

Date of experience: December 18, 2019

From the business

Write a Review if you had a good experience with CozyWinters and want to share with others. If you didn't, then write to the CEO at [email protected], so he can address your concerns.


cozywinters.com
Santa Fe, NM, United States