Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,079
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

Instant Feedback

51,450 reviews

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
Follow Larry K.
Unfollow Larry K.
Share Review
Report Review

They fit perfectly
April 26, 2026

So far so good. Production and delivery was quick. The fit is perfect and look great. The proof is in the pudding on how well they hold up. Would so far recommend them and look forward to many summers of use.

Date of experience: April 16, 2026
Veeni M. Covers & All USA Rep
1 week ago

Hey Larry! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
Follow Brian in the UK O.
Unfollow Brian in the UK O.
Share Review
Report Review

Tailor Made Cover
April 26, 2026

I ordered a tailor made cover for use outside on a patio privacy/wind screen. Easy to order. I received confirmation allowing time to check the size before I was notified that the order was being sent for manufacture. Delivered air mail from India, well packed and secure. Item was very substantial and fitted perfectly. Looks as if it should last a long time out in the weather. Price more than reasonable for what I received.

Date of experience: April 16, 2026
Veeni M. Covers & All USA Rep
1 week ago

Hey Brian! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

1 review
0 helpful votes
Follow David M.
Unfollow David M.
Share Review
Report Review

I purchased a mid range material garden corner seat and separate table cover. The online process was generally OK, but I sent an initial dimensioned photograph, and the online chat person then sent me an opposite hand model to populate with my dims, which was easy to use. I stated the model was opposite hand and I was advised to make sure I asked for a drawing to sigh off before production commenced. I filled the model in and advised I needed it the opposite hand. We went through the process and it all worked very well. Then I was advised there was an £80 changes charge! I said I didn't change anything, just asked for clarifcation on some points. They then sent dims showing the changes, which was basically moving the model from LH to RH, I advised that I used the model they sent me and had made no changes. They then said they had reverted the dimension back and there would be no charge. I said what have you changed! You should only make what I have signed off. Please send me a model of what you are making. I was then sent the last model I had signed off so that was OK. To be fair they were very responsive, and quick in responding. They were out of UK time sync as I assume they were in India. The cover has only been here a couple of weeks, but it seems very good. Obviously time will tell. I will use them again, just keep a close eye on the detail on the design stage, which is only sensible anyway.

Date of experience: April 16, 2026
Veeni M. Covers & All USA Rep
1 week ago

Hey David! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

1 review
0 helpful votes
Follow Jacob H.
Unfollow Jacob H.
Share Review
Report Review

Great product
April 26, 2026

My experience was smooth. Easy to follow steps for ordering. Did not have any issues during the process.

Date of experience: April 16, 2026
Veeni M. Covers & All USA Rep
1 week ago

Hey Jacob! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

1 review
0 helpful votes
Follow Carla C.
Unfollow Carla C.
Share Review
Report Review

Great service great thick tarp
April 26, 2026

From the start of my order everyone was so helpful. They sent a draft of the product I was after and helped me change it to suit. It arrived today and I am really pleased it excelled my expectations it's really thick and has reinforced eyelets and I feel it will suit my needs perfectly thank you everyone involved.

Date of experience: April 16, 2026
Veeni M. Covers & All USA Rep
1 week ago

Hey Carla! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

1 review
0 helpful votes
Follow Annika H.
Unfollow Annika H.
Share Review
Report Review

I ordered a replacement cover for a garden bench seat. It turned out to be even nicer than the original one! It is properly waterproof, has two zips that meet in the middle and fits perfectly. Price was very competitive for made-to-measure, especially given the quality of the fabric, zips and general workmanship. Delivery was quick. Will definitely use this company again in future!

Date of experience: April 16, 2026
Veeni M. Covers & All USA Rep
1 week ago

Hey Annika! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
Follow Donald B.
Unfollow Donald B.
Share Review
Report Review

Rv seating cushion covers
April 25, 2026

Was having no luck with local upholstery people on recovering rv cushions found this site online price was fair measured cushions received them quick they fit perfectly and look great very happy with them

Date of experience: April 15, 2026
Veeni M. Covers & All USA Rep
2 weeks ago

Hey Donald! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
Follow Curtis L.
Unfollow Curtis L.
Share Review
Report Review

Exact
April 24, 2026

Easy to order. Product description and dimensions were perfect! No surprises and got the order perfect. That's hard ti find these days.

Date of experience: April 14, 2026
Veeni M. Covers & All USA Rep
2 weeks ago

Hey Curtis! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Alabama
2 reviews
0 helpful votes
Follow Rose M.
Unfollow Rose M.
Share Review
Report Review

I have a VERY old screen door on the back of our guest house extension of our barn to which my hubby has a sentimental attachment. The idea of me replacing it with a new door made him sad so I decided to "upgrade" it by removing the screen material and replacing it with your crystal clear vinyl. Great decision!

Date of experience: April 9, 2026
Veeni M. Covers & All USA Rep
2 weeks ago

Hey Rose! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
Follow Alex W.
Unfollow Alex W.
Share Review
Report Review

Covers never showed up, and when i contacted you nobody responded. You also have over $300 of my money, which I suppose I will have to get back by cancelling your charge with my credit card? Nice.

Date of experience: March 27, 2026
Veeni M. Covers & All USA Rep
2 weeks ago

Hi Alex, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

1 review
0 helpful votes
Follow Arnie K.
Unfollow Arnie K.
Share Review
Report Review

Meets All Expectations
April 23, 2026

Covers and All once again did a wonderful job fabricating covers for my patio lounge chairs. Their work is professional and very efficient.
I highly recommend this company!

Date of experience: April 13, 2026
Veeni M. Covers & All USA Rep
2 weeks ago

Hey Arnie! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
Follow Christopher R.
Unfollow Christopher R.
Share Review
Report Review

Lost in Space
April 23, 2026

Have yet to receive my cover. Its delivery from India is lost in the FEDEX universe somewhere here in the states. Neither C&A nor FEDEX can tell me when it will be delivered, if at all.

Date of experience: April 13, 2026
Veeni M. Covers & All USA Rep
2 weeks ago

Hi Christopher, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

1 review
0 helpful votes
Follow Ann R.
Unfollow Ann R.
Share Review
Report Review

Poor Carrier
April 22, 2026

The quality of product five stars, customer service five stars, choice of carrier two stars I only received half of the order and are still waiting for the rest. The parcel has been less than ten miles away for three days they have made no attempt to deliver. Hopefully it will be here soon and we can complete our project.

Date of experience: April 12, 2026
Veeni M. Covers & All USA Rep
2 weeks ago

Hi Ann, Thank you for your feedback and for appreciating the product quality and our service. We’re sorry to hear about the delay in delivery. As per the latest tracking update, your remaining parcel is currently out for delivery and is expected to reach you by the end of the day today. We have also coordinated with the carrier, UPS, to have this handled on priority. We truly value your feedback and will take it into consideration to further improve the overall delivery experience.

1 review
0 helpful votes
Follow Stephanie J.
Unfollow Stephanie J.
Share Review
Report Review

Very disappointed
April 22, 2026

I've paid for an item that I haven't received. I've sent a query asking where it is and have had no reply.

Date of experience: April 12, 2026
Veeni M. Covers & All USA Rep
2 weeks ago

Hi Stephanie, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

1 review
0 helpful votes
Follow C L.
Unfollow C L.
Share Review
Report Review

I ordered an umbrella cover which turned out to be the wrong size so first they wanted another $60 for a custom cover and I can't afford that as I am retired and on a limited income. So then I requested a refund and I have gotten no response.

Date of experience: April 11, 2026
Veeni M. Covers & All USA Rep
2 weeks ago

Hi Candy, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.


I ordered an umbrella cover which turned out to be the wrong size so first they wanted another $60 for a custom cover and I can't afford that as I am retired and on a limited income. So then I requested a refund and I have gotten no response.

Date of experience: April 11, 2026
Nebraska
1 review
0 helpful votes
Follow Bob M.
Unfollow Bob M.
Share Review
Report Review

Umbrella Covers
April 21, 2026

It was so easy to get the service I was looking for by just one phone call. The young lady that helped me was very pleasant and helpful.

Date of experience: April 11, 2026
Veeni M. Covers & All USA Rep
2 weeks ago

Hey Bob! We are delighted to hear that you are pleased with our services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
Follow Carol P.
Unfollow Carol P.
Share Review
Report Review

Custom covers.
April 21, 2026

The instructions for measuring and the online form to input the measurements was wonderful. Appreciated getting the drawing of it prior to production. It came well packaged and looks great. The only issue is there is a handle on the door to open the fire pit, and I didn't think to measure around that. The cover goes on but is very snug at the handle and isn't able to be pulled down the last couple of inches to reach the ground.

Date of experience: April 11, 2026
Veeni M. Covers & All USA Rep
2 weeks ago

Hey Carol! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
Follow Steve D.
Unfollow Steve D.
Share Review
Report Review

Pergola canvas roof cover
April 21, 2026

Product, service and delivery was great with regular updates. I did find correspondence between desgn team and sales confusing and was done through a messaging system. However, this was not a problem for long and production was swift.
I would certainly recommend this company and would not hesitate to use them again.
Many thanks
Steve

Date of experience: April 11, 2026
Veeni M. Covers & All USA Rep
2 weeks ago

Hey Steve! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Canada
1 review
0 helpful votes
Follow Daniel H.
Unfollow Daniel H.
Share Review
Report Review

I'm still waiting on the resolution from Covers & all. I was shipped the wrong size Bimini. My boat goes in the water in a couple of weeks so there is still time, but no news is bad news.

Date of experience: April 7, 2026
Veeni M. Covers & All USA Rep
2 weeks ago

Hi Daniel, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

GB
1 review
0 helpful votes
Follow Carl B.
Unfollow Carl B.
Share Review
Report Review

Excellent Cover made to measure
April 20, 2026

Brilliant thick cover. Took a bit longer than expected to receive it but is made to measure so understand.
Just the clips are not as good quality as the cover material and one was actually snapped when it arrived. Not the end of the world though as others intact.

Date of experience: April 10, 2026
Veeni M. Covers & All USA Rep
2 weeks ago

Hey Carl! Thank you for your feedback! We’re glad you’re happy with the thick, made-to-measure cover and appreciate your understanding regarding the delivery time. We’re sorry to hear about the issue with the clip and will share this with our team for quality improvement. We truly value your support!