On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Perfect experience. Sent in the measurements of what we needed and voila. They are perfect. More that what I expected. Will last a lifetime.
Very well built and craftsmanship. The overall measuring and going back and forth with the customer service was a little frustrating and took longer to get shipped than what I paid for and expected.
Hey Bryce! Thank you for taking the time to share your experience with us. We’re delighted to hear that you’re happy with the craftsmanship and quality of your product! Your satisfaction with our build and design means a lot to us. We’re sorry to hear that the measuring process and shipping timeline didn’t meet your expectations. We strive to make the ordering and delivery process as smooth as possible and truly appreciate your patience and understanding. Your feedback helps us identify areas for improvement, and we’ll use it to ensure a better experience in the future. If there’s anything else we can do for you, please don’t hesitate to reach out.
Have ordered from covers and all multiple times and have always been very pleased
Hey Alan! Thank you for your kind words and for being a valued customer! It’s wonderful to hear that you’ve had such positive experiences with us and that our products and service have consistently met your expectations. Your continued support means the world to us, and we’re always here to help with any future orders. Please don’t hesitate to reach out if you need assistance.
Great on line site. Covers we have purchased over the years have been great quality. Never an issue.
The covers fit perfect and are great quality. Thank you for the awesome covers
Hey Matt! We’re thrilled to hear that your covers were exactly what you needed and that the fit and quality exceeded your expectations. Thank you for your kind words—it’s always our goal to deliver awesome products and experiences! If you need assistance with anything else or have future orders, we’re here to help.
These covers are way better than the ones my sofa set came with. Excellent quality.
Hey Zach! We’re so glad to hear that you’re happy with your new covers! It’s fantastic to know that the quality exceeded your expectations and is much better than the ones that came with your sofa set. If you need anything else or have future orders, please don’t hesitate to reach out. We look forward to serving you again!
Excellent experience from beginning to end. I will definitely recommend and use this company again.
Hey Garfield! Thank you for your kind words! We’re thrilled to hear that your experience with us was excellent from beginning to end. Your recommendation means a lot to us, and we’re excited to have the opportunity to serve you again in the future. If you need anything else or have future orders, please don’t hesitate to reach out. We look forward to working with you again!
I am 73 and have low confidence about ordering products on the internet but your website is so user friendly.
Hey William! Thank you so much for your kind words! We’re thrilled to hear that our website made your ordering experience easy and user-friendly. It's wonderful to know that you felt confident placing your order with us. If you ever need another cover or any assistance, please don’t hesitate to reach out—we’ll be here to help.
Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The directions for measuring were so easy to follow, clear instructions, simple choices. The product is exactly what we wanted.
Hey Jo! We’re thrilled to hear that you had such a positive experience with our measuring process and that the instructions were clear and easy to follow. It’s fantastic to know that the product turned out exactly as you wanted! Your kind words motivate us to continue providing clear guidance and high-quality products. If there’s anything else we can assist you with or if you have additional needs, please feel free to reach out.
Website explains and asks all the right questions to get your order correct the first time. Returning customer very satisfied.
Hey Richard! Thank you for sharing your positive experience! We're delighted to hear that you found the ordering process on our website easy and straightforward. It’s great to know that the site provided the clarity needed to get your order just right the first time. As a returning customer, your satisfaction is incredibly important to us, and we’re thrilled to have met your expectations once again. If there’s anything we can assist you with in the future, don’t hesitate to reach out.
Item very well made, only issue item just fit tv.
Have to leave cover on and just roll the front of cover up.
Hey William! Thank you for your feedback and for being a returning customer! We're delighted to hear that you’ve consistently found our products to be of very good quality. Your continued trust in our offerings motivates us to maintain and exceed the standards you’ve come to expect. If there’s anything we can assist you with, please don’t hesitate to reach out.
I love how precise the team is when ordering, it made me feel very confident that I would receive a perfect fit!
Hey Megan! Thank you for your kind words! We're so glad to hear that our team's precision gave you confidence in receiving a perfect fit. Ensuring the best results is always our goal, and it’s great to know it made a positive impact on your experience. If you need anything else in the future, feel free to reach out!
Great product and fast shipping. Quality curtain, very durable and will last a long time
Hey Courtney! Thank you for your kind words! We’re thrilled to hear you’re happy with the product and fast shipping. It's great to know that the curtain's quality and durability are exactly what you expected. We truly appreciate your feedback and look forward to serving you again in the future!
After I figure out all the dimensions and which side the wraparound zipper thing it was straight forward.
Hey Charles! Thank you for sharing your experience! We’re glad to hear that once you figured out the dimensions and zipper placement, the process became straightforward. If you have any questions or need further assistance, feel free to reach out—we're always happy to help!
Good service well made product customer care took care a minor issue without any questions
Thank you, Varoujan, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Appreciated the follow up to make sure measurements were correct. I was nervous to use Covers & All after reading some poor reviews on reddit, but I had an awesome experience
Thank you, Jennifer, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I love the vinyl curtains I have ordered over the past two years. High quality, shipped quickly, and always a great price. I will be using Covers and All for more upcoming projects around my home. Highly recommend their products and services.
Thank you, Cory, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Pleased so far with the fire pit cover order. They are a snug fit and with elastic are staying put. They look good on too since they are the exact size of the fire pit. The fabric seems heavy to last for a while.
Hey Helen! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very easy process as far as ordering and receipt of product.
Thank you, Tracy, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
We received several additional questions regarding measurements and confirmations. All worth the effort
This is no one size fits all set up. Looks and feels like a product that will last for years, thanks N.H.
Thank you, Nicholas, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Michelle! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!