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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,046
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Ohio
1 review
0 helpful votes
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Took a standard triangular cover that needed modification to block sun but not completely cover all sides of an aquarium. Worked with me to make sure some sides were removed and other sides were modified to allow indirect light to enter the aquarium while blocking direct sunlight.

Date of experience: January 15, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Joel! Thank you for your detailed feedback! We’re so glad we could work with you to customize your aquarium cover and achieve the perfect balance of sunlight protection and indirect light. Your satisfaction is important to us, and it’s great to know that the modifications worked out as planned. If you have any further requests or need additional assistance, don’t hesitate to reach out. We’re always here to help!

Florida
1 review
0 helpful votes
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Good products, wrong color shipped
January 26, 2025

I've ordered many TV covers that are great quality. For some reason my last order came with the wrong color.

Date of experience: January 15, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Joe! Thank you for your feedback! We’re glad to hear that you’ve been satisfied with the quality of our TV covers in the past. We sincerely apologize for the mix-up with the color on your most recent order. This isn’t the experience we strive for, and we’ll work to resolve this issue promptly. Please contact us at your earliest convenience so we can arrange the correct color for you. We truly appreciate your continued support and look forward to ensuring your satisfaction.

Massachusetts
1 review
0 helpful votes
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Stop communicating with me. I am so sick of doing this every time I order a product. Dont text people EVER about god damn furniture covers

Date of experience: February 7, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Patrick! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

West Virginia
1 review
0 helpful votes
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Chair cushion
January 25, 2025

The cushion I needed was a unique shape. I was nervous about making my own. Using this site not only saved me time but also money in the long run and it turned out beautifully.

Date of experience: January 15, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Angela! Thank you for your wonderful feedback! We're thrilled to hear that we could help with your uniquely shaped cushion. It’s great to know that using our site saved you both time and money, and we’re delighted the result turned out beautifully. If you need anything else, feel free to reach out!

Washington
3 reviews
0 helpful votes
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Check out was confusing
January 24, 2025

Checking out was a bit confusing. I placed the order and then had to start the checkout order again.

Date of experience: January 30, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Ruth! Thank you for sharing your experience with us. We’re sorry to hear that you found the checkout process confusing. We strive to make it as smooth as possible and will look into this issue to improve the process for future orders. If you need any assistance or have any questions, feel free to reach out. We’re here to help!

Maryland
1 review
0 helpful votes
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Great cover!
January 24, 2025

The cover was a perfect fit and came in within a couple days of ordering.

Date of experience: January 14, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Anthony! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Liked
January 24, 2025

Satisfied with customer service and product was very nice thank you

Date of experience: January 14, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey James! Thank you for your kind words! We’re so glad to hear that you’re satisfied with both our customer service and the product you received. It’s always our goal to provide top-notch service and quality. If you need anything else or have any future orders, don’t hesitate to reach out. We’re here to help!

Colorado
1 review
0 helpful votes
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Great fit with custom order
January 24, 2025

Large restaurant "L" Bar outdoor in harsh winter high mountain ski resort conditions needed a single cover to protect it overnights. The cover is durable and with velcro on the vertical seams makes a very big cover easy to put on and take off

Date of experience: January 14, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Zakary! Thank you for your detailed feedback! We’re glad to hear that our cover worked well for your large outdoor bar at the ski resort. It's great to know the durability and the Velcro seams made it easy to handle even in harsh winter conditions. If you ever need additional covers or assistance, feel free to reach out!

Hawaii
1 review
0 helpful votes
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Nice cover
January 24, 2025

Took 3 months of back and forth on measurements. With the modrl number of the bike, all measurements are in line.

Date of experience: January 14, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hello Steven, thank you for your feedback. We're glad to hear that you're satisfied with the cover you received. However, we apologize for the inconvenience caused by the back-and-forth. We strive to provide fast and efficient service to every customer, though we understand there's always room for improvement. Your feedback is important to us, and we will certainly take it into account to enhance the customer experience.

Arizona
1 review
0 helpful votes
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Perfect
January 24, 2025

Perfect experience. Sent in the measurements of what we needed and voila. They are perfect. More that what I expected. Will last a lifetime.

Date of experience: January 14, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Michelle! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Nevada
1 review
0 helpful votes
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Very well built and craftsmanship. The overall measuring and going back and forth with the customer service was a little frustrating and took longer to get shipped than what I paid for and expected.

Date of experience: January 14, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Bryce! Thank you for taking the time to share your experience with us. We’re delighted to hear that you’re happy with the craftsmanship and quality of your product! Your satisfaction with our build and design means a lot to us. We’re sorry to hear that the measuring process and shipping timeline didn’t meet your expectations. We strive to make the ordering and delivery process as smooth as possible and truly appreciate your patience and understanding. Your feedback helps us identify areas for improvement, and we’ll use it to ensure a better experience in the future. If there’s anything else we can do for you, please don’t hesitate to reach out.

California
1 review
0 helpful votes
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Great company
January 24, 2025
Updated review

Have ordered from covers and all multiple times and have always been very pleased

Date of experience: January 14, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Alan! Thank you for your kind words and for being a valued customer! It’s wonderful to hear that you’ve had such positive experiences with us and that our products and service have consistently met your expectations. Your continued support means the world to us, and we’re always here to help with any future orders. Please don’t hesitate to reach out if you need assistance.


Great on line site
November 24, 2024
Previous review

Great on line site. Covers we have purchased over the years have been great quality. Never an issue.

Date of experience: November 14, 2024
New Mexico
1 review
0 helpful votes
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Exactly what I needed
January 24, 2025

The covers fit perfect and are great quality. Thank you for the awesome covers

Date of experience: January 14, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Matt! We’re thrilled to hear that your covers were exactly what you needed and that the fit and quality exceeded your expectations. Thank you for your kind words—it’s always our goal to deliver awesome products and experiences! If you need assistance with anything else or have future orders, we’re here to help.

Virginia
1 review
0 helpful votes
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Great Product
January 24, 2025

These covers are way better than the ones my sofa set came with. Excellent quality.

Date of experience: January 14, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Zach! We’re so glad to hear that you’re happy with your new covers! It’s fantastic to know that the quality exceeded your expectations and is much better than the ones that came with your sofa set. If you need anything else or have future orders, please don’t hesitate to reach out. We look forward to serving you again!

New Jersey
1 review
0 helpful votes
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Wonderful product
January 24, 2025

Excellent experience from beginning to end. I will definitely recommend and use this company again.

Date of experience: January 14, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Garfield! Thank you for your kind words! We’re thrilled to hear that your experience with us was excellent from beginning to end. Your recommendation means a lot to us, and we’re excited to have the opportunity to serve you again in the future. If you need anything else or have future orders, please don’t hesitate to reach out. We look forward to working with you again!

Alabama
1 review
0 helpful votes
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I am 73 and have low confidence about ordering products on the internet but your website is so user friendly.

Date of experience: January 14, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey William! Thank you so much for your kind words! We’re thrilled to hear that our website made your ordering experience easy and user-friendly. It's wonderful to know that you felt confident placing your order with us. If you ever need another cover or any assistance, please don’t hesitate to reach out—we’ll be here to help.

Pennsylvania
1 review
0 helpful votes
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Terrific!
January 24, 2025

The products I ordered came out perfect. High quality...quick delivery

Date of experience: January 14, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Great covers
January 24, 2025

The directions for measuring were so easy to follow, clear instructions, simple choices. The product is exactly what we wanted.

Date of experience: January 14, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Jo! We’re thrilled to hear that you had such a positive experience with our measuring process and that the instructions were clear and easy to follow. It’s fantastic to know that the product turned out exactly as you wanted! Your kind words motivate us to continue providing clear guidance and high-quality products. If there’s anything else we can assist you with or if you have additional needs, please feel free to reach out.

Washington
1 review
0 helpful votes
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Easy Simple Process
January 24, 2025

Website explains and asks all the right questions to get your order correct the first time. Returning customer very satisfied.

Date of experience: January 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Richard! Thank you for sharing your positive experience! We're delighted to hear that you found the ordering process on our website easy and straightforward. It’s great to know that the site provided the clarity needed to get your order just right the first time. As a returning customer, your satisfaction is incredibly important to us, and we’re thrilled to have met your expectations once again. If there’s anything we can assist you with in the future, don’t hesitate to reach out.

New Jersey
1 review
0 helpful votes
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Skeet
January 24, 2025

Item very well made, only issue item just fit tv.
Have to leave cover on and just roll the front of cover up.

Date of experience: January 31, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey William! Thank you for your feedback and for being a returning customer! We're delighted to hear that you’ve consistently found our products to be of very good quality. Your continued trust in our offerings motivates us to maintain and exceed the standards you’ve come to expect. If there’s anything we can assist you with, please don’t hesitate to reach out.