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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,047
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Nevada
1 review
0 helpful votes
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Fast Service
December 1, 2021

The cover came exactly as I ordered it. Service was quick and product looks like it will last a long time.

Date of experience: December 1, 2021
Georgia
1 review
0 helpful votes
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Great Shopping Experince
December 1, 2021

Excellent attention to details and on time shipping, very nice quality and fitted perfectly

Date of experience: December 1, 2021
Florida
1 review
0 helpful votes
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Professional and fast shipping
December 1, 2021

The company and I went back and fourth on the designs a few times to get it right. I appreciate their professionalism and input through the process. Shipping was fast and the product was well made and fit perfectly. I will absolutely use this company again.

Date of experience: December 1, 2021
Texas
1 review
0 helpful votes
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Clear vinyl sheet
December 1, 2021

Order process was easy. They missed their delivery window by more than a week and customer service was not easy but they did get the delivery done. Product is high quality and exactly as expected. Vinyl seems very durable and well suited for my purpose. Overall good

Date of experience: December 1, 2021
Texas
1 review
0 helpful votes
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Pleasantly surprised.
December 1, 2021

I ordered 60 covers that varied in dimension. Covers & All delivered the covers earlier than promised. I'm impressed with the quality of these covers. They're insulated and rated for extreme duty. I expect them to last, judging by the quality of materials used.

Date of experience: December 1, 2021
Rhode Island
1 review
0 helpful votes
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Very pleased with cover
December 1, 2021

Cover fits perfect - very durable fabric - we'll see how long it lasts.

Date of experience: December 1, 2021
Georgia
1 review
0 helpful votes
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Perfection!
December 1, 2021

The whole experience was easy and pleasant. The cover fits my table like a glove. The quality looks good but it just arrived so I do not know if it will wear well. I am optimistic though!

Date of experience: December 1, 2021
New York
1 review
0 helpful votes
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Perfect
December 1, 2021

First time customer and so easy to use website to measure and order. Fast delivery and A Perfect Fit! Thanks

Date of experience: December 1, 2021
Michigan
1 review
0 helpful votes
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Exact Specs
December 1, 2021

Ordered 3 custom side covers for a Hot Tub Pergola enclosure. Correct size and excellent quality. Only problem is that they are manufactured in India wish they were totally American made. Otherwise great experience.

Date of experience: December 1, 2021
North Carolina
1 review
0 helpful votes
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Generator Cover
December 1, 2021

Delivery was timely. The cover was a perfect fit. I am very satisfied.

Date of experience: December 1, 2021
Texas
1 review
0 helpful votes
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Perfect!
December 1, 2021

Ordered 2 covers for outdoor cushions. When they came they were exactly what I was looking for - nicely made, perfect fit & color just right. Would highly recommend this company.

Date of experience: December 1, 2021
Washington
1 review
0 helpful votes
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We were shocked at how thick and heavy these covers are. The cinching at the bottom was another welcome surprise. It gets super windy in our yard, so the cinching was a huge plus.

Date of experience: December 1, 2021
New York
1 review
0 helpful votes
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Very good
December 1, 2021

Very happy with product quality and ease of ordering

Date of experience: December 1, 2021
Illinois
1 review
0 helpful votes
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Horrible
December 31, 2021

Still waiting for my order, will never order from here again.

Date of experience: December 1, 2021
Veeni M. — Covers & All USA Rep
over a year old

Hi Frank, We are sorry to note your disappointment with the delivery of the order. The order was rush manufactured and shipped for on-time delivery, unfortunately, it got stuck in transit. We use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&all has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service. The same as mentioned in our terms of use. We can certainly understand your concern and as you have faced an issue we have passed your feedback to the concerned team. They will contact you soon to provide you the best possible resolution for the same.

Illinois
1 review
0 helpful votes
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Good Quality
December 1, 2021

The quality of the covers is great!
Very satisfied with the order and ease of the transaction.
If I had a choice I would pick a better carrier than FedEx!

Date of experience: December 1, 2021
Colorado
1 review
0 helpful votes
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Very happy
December 1, 2021

Made better than I thought. I like them so much I bought more for the rest of my chairs

Date of experience: December 1, 2021
Pennsylvania
1 review
0 helpful votes
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Fit perfectly
December 1, 2021

Have bought from Coversall before. They are made very well and fit perfectly. They will contact you if they have any questions. Great company.

Date of experience: December 1, 2021
Ohio
1 review
0 helpful votes
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Pool heat pump and filter covers.
December 1, 2021

Easy to order, surprisingly fast delivery, good prices. Covers received are good quality. Perfect fit.

Date of experience: December 1, 2021
Virginia
3 reviews
15 helpful votes
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Good product, bad delivery
December 1, 2021

It took a while to find a cover for my outdoor deck table. During my search I find this site. I did the measurements exactly as instructed. Came out perfect. Paid to be shipped to my home. Instead it went to Walgreen in my neighborhood. I ordered it November 3rd. It was due November 15th by FedEx. That date pass. So I checked with FedEx tracking number. It was at Walgreen. Never attempted to deliver it to my home. Nothing on the door indicating that they did come and no one home. Which wouldn't true. Then it stated that it would only be available until a certain date and then it would be returned. I should give it three stars. So why did I pay to have it shipped to my home?

Date of experience: December 1, 2021
Illinois
1 review
0 helpful votes
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Happy with the result
December 1, 2021

I was very happy with the ordering process and the result. The order arrived on time. The covers are a durable fabric. My one suggestion is to round up on your measurements or add an extra inch. The covers fit but they were slightly tight. A little extra room would've been helpful.

Date of experience: December 1, 2021