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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Reviewed measurements multiple times to make sure cover dimensions were accurate
Fast and easy. It's a tough product plus got exactly what I picture custom order
I have a Teeter Hang-up outside and wanted a cover for it. So I purchased the least expensive chair cover to see the material. The material would be fine, but I would have to do a custom order in order for it to fit. I'm afraid the cost would be prohibitive.
Fast, value, integrity. I truly enjoy Covers & All!
The ottoman cover is sturdy and definitely waterproof. It fits our outdoor ottoman perfectly and has handholds on the sides for easy removal. We appreciated being able to order this custom fitted.
I needed custom size chair covers and I found this companies website. Easy to use, great communication and great price. After finalizing the design it was only a couple of days that I received a shipping notification. Received the covers and couldn't be happier with the quality of the product. Will use this company again and certainly refer to neighbors.
Everything was smooth and fast delivery. The only complication is that fedex wanted a signature and not sure why this is a requirement.
Your online payment process stalled! Your Contact Us phone line didn't pick up! Your Chat feature was excruciatingly slow and unproductive! It shouldn't be this hard to make a purchase!
Hi Thomasina, We are sorry for the inconvenience caused to you while completing the payment and apologize that our service does not meet your expectations. There are several reasons, such as the connectivity, the current browser, etc. If you face any kind of issue you can clear the cookies or try to change the browser. We understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect. We take great pride in giving our 100% every day to provide fast and friendly service to every customer who calls or comes on a chat, but in this instance, we failed. For that, we are extremely sorry. We have taken your review into consideration and passed the same to our respective teams to make the customer experience better. Rest assured, we are sure the products will serve their desired purpose. We appreciate your time and business.
I haven't received my item yet so I can't comment please let me know when it will arrive. Thank you
Hi Julia, we are sorry to note your disappointment with the order. Reviewing the details, we can check the order was shipped ahead of the delivery schedule and a delivery attempt was made on the 5th, unfortunately, it was unsuccessful, due to the business being closed or the absence of the recipient.
We have sent an email to FedEx to deliver the package as soon as possible and have kept you in the loop for real-time updates.
Website was very easy to navigate and understand even with providing measurements and personalization on a custom order. Glad I found this site. I will be using it again. Very pleased with quality of the cover for my fire pit.
I was very impressed with how easy the process was to order our covers. The standard shapes on the website made it easy to pick one that would work for us and what dimensions were needed. I really appreciated the excellent customer service too.
To avoid carrying in my table & chairs and storing them in the basement, I measured the items together and had Covers & All make a cover. I also placed a taller item under the cover in the center of the table to help any water drain off rather than sit idle and possibly deteriorate the cover.
The website was easy to use and I was able to place an order with no problems.
Heavy duty mesh tarp, looks and feels like it should hold up well. Size ordered was 12x14 and it was 12x14.
I didn't realize the cover would be shipping from India (and severely delayed). Also, my 5-year-old nephew could have made a better product. It looked like a bad Home Ec. Assignment. Since it took forever to make/ship this terrible product, just keep my $40 or whatever.
Hi Isaac, please accept our sincerest apologies for the inconvenience this has caused you. As per the records, we can check the order was delivered as per the scheduled date i. E. 3rd Nov. 2021.
We ship thousands of products that are made as per global quality standards. We have sent an email to the email address linked with the order with all updates on how to proceed. We would appreciate it if you could respond to us in the same email and let us know how we should continue. Meanwhile, please do not hesitate to contact us via our phone or chat helplines, which are open 24 hours a day, seven days a week. We appreciate your time in reading this and doing business with us. Thank you for your interest in Covers&all.
I need a waterproof plastic canvas sheet to protect my bicycles in the patio from rain and I by the measurements of 6' x 5' I thought that those dimensions were adequate... Now that I got it, it seems skimpy for the two Bicycles. Maybe I should have gotten a 8' x 7'. But for one bicycle the one I got is perfect.
Hi Bennet, Thank you for your feedback. We at Covers&All always work forward to offer products without compromising the quality of the material. We are glad that you like the product, Your appreciation tells us we are doing something right and encourages us to keep offering the right options, products, and services. As we provide the customized tarp, you can certainly order the new tarp same as per your required size. We do acknowledge that there is always a scope for improvement, so it would be great if you could share your ideas at [email protected] for a better customer experience.
Was a little hesitant at first since I had never used this company, but not necessary because I was 100% satisfied with the firepit cover I ordered. It fit perfectly and the color was very accurate from the photo. And the shipping time was very reasonable! Ended up ordering 5 more items!
They were very responsive to my special order for covers for my pergola cushions and pillows. Several emails and even one phone call were exchanged to confirm the dimensions. I also easily uploaded photos and a drawing showing exactly what I wanted. The covers arrived and fit my needs perfectly. They even went over and above what I requested by including covered ventilation vents including grommets, and handles to facilitate moving once covered. I am very pleased.
Easy to order & fast delivery. Cover is quality made but is just a square bag. Pictures sent with my order shows the motor is not just square. Vinyl is too stiff to form fit. It would have been better with one drawstring instead of two. Going to throw it away and have a local boat canvas company make one for me out of Sunbrella which will probably cost 3 times as much as this one.
Hi Bill, We are sorry to note your disappointment with the cover received. We are glad that you like the quality of the material and service we offer. Upon checking the order details, the cover was made in the best feasible method for the product's shape and measurements. We have standardized the cover as per our past experience and data. As per your concern regards to material flexibility, the material that you have selected is highly durable to consist the moderate weather conditions. Due to that functionality, it will not give the fabric feeling. Also, we have specified all the material specifications on the product page so customers can get an idea for the same. As you have shared your concern with us, we have passed the same to our quality team to provide the best possible resolution for the same.
We ordered a custom cover for our outdoor L shaped sectional sofa. It was easy to follow the instruction for measuring and it fit perfectly. I upgraded to the fabric cover and it looks great.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Christine, Thank you for your feedback. We are glad that you are happy with the material we offer. We are sorry to note your disappointment regards to the price, this section is regulated by our marketing team. We at Covers&All always work forward to offer products at an affordable price without compromising the quality of the material. Upon checking the order details we can see that you have ordered the product with the by default dimensions which we have just shown for reference over the website. As we are in custom business, you can enter your own dimensions same as per your product requirement. Price will depend upon the product dimensions, material and other details you choose. Also, the marketing team runs different types of discount offers in a continuous manner. To avail the same you can check and get all information over the website. Please find the below link for your reference. https://www.coversandall.com/coupons For the material concern, we do provide a sample kit option over the website to order so customers can get an idea for the same. Furthermore, you can always contact our 24 x 7 customer support team via call or chat.