Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Ryan U.
Unfollow Ryan U.
Share Review
Report Review

Outdoor Island Kitchen / Grill cover
November 9, 2021

I purchased an outdoor kitchen island w/ a built in grill and wanted a cover that fit the entire unit. I chose Covers & All because they could provide a cover for the whole unit, and because providing measurements for the cover were super easy based on their instructions for how to measure and what measurements to include; they even provide a template for the measurements. I love when things are made easy, and this was an easy experience.

Date of experience: November 8, 2021
New York
1 review
0 helpful votes
Follow Juan O.
Unfollow Juan O.
Share Review
Report Review

Sturdy cover, and good fitting.
November 9, 2021

Sturdy cover, and good fitting. Slightly shorter than the measurements I took for front and back of the treadmill

Date of experience: November 8, 2021
New Hampshire
1 review
0 helpful votes
Follow David U.
Unfollow David U.
Share Review
Report Review

Fire pit cover
November 9, 2021

Ordering was easy, delivered on time, great quality.

Thank you

Date of experience: November 8, 2021
South Carolina
1 review
0 helpful votes
Follow John G.
Unfollow John G.
Share Review
Report Review

My review
November 8, 2021

Its was great. Everyone was very helpful. I had made an error in my sizing and your team made every effort to help me through the required changes.

Date of experience: November 8, 2021
Florida
1 review
0 helpful votes
Follow Brent L.
Unfollow Brent L.
Share Review
Report Review

Detailed Work
November 8, 2021

When my dimensions didn't seem to follow their instructions, they reached out to verify and clarify. I got exactly what I ordered in a timely fashion. Sturdy construction. Easily recommend their work.

Date of experience: November 8, 2021
South Carolina
1 review
0 helpful votes
Follow Julia Z.
Unfollow Julia Z.
Share Review
Report Review

Does a great job!
November 8, 2021

Does a great job covering swing. Only wish it came with instructions for use.

Date of experience: November 8, 2021
Michigan
1 review
0 helpful votes
Follow Richard O.
Unfollow Richard O.
Share Review
Report Review

Quality Product
November 8, 2021

Ordering, including options, was easy. The measuring instructions should include a note about the distance from the top edge to the grommet inside top to prevent floor drag issues.

Date of experience: November 8, 2021
Colorado
1 review
0 helpful votes
Follow Raymond H.
Unfollow Raymond H.
Share Review
Report Review

Did NOT FIT
November 8, 2021

It is a great cover but it did not fit, I gave my measurement an additional three inches

Date of experience: November 8, 2021
Florida
1 review
0 helpful votes
Follow John J.
Unfollow John J.
Share Review
Report Review

Crappy cover
December 8, 2021

Never use this company again. The cover doesn't even match the dimensions. Just horrible.

Date of experience: November 8, 2021
Veeni M. — Covers & All USA Rep
over a year old

Hi John, We are sorry to note your disappointment with the cover received. We at covers&all always try our best to customize the cover same as per the order details and comments. As you have shared your concern with us, we have passed the same to our quality team. They will contact you to provide the best possible resolution for the same.

New York
1 review
0 helpful votes
Follow Jeff O.
Unfollow Jeff O.
Share Review
Report Review

See individual reviews
November 7, 2021

Ordering process was great blah blah blah blah blah

Date of experience: November 7, 2021
Georgia
1 review
0 helpful votes
Follow BUC A.
Unfollow BUC A.
Share Review
Report Review

Small Generator Covers
November 7, 2021

I love the fact that I can pick every detail of the covers! Delivery time could've been faster but overall great product!

Date of experience: November 7, 2021
Texas
1 review
0 helpful votes
Follow David E.
Unfollow David E.
Share Review
Report Review

Really nice quality covers.
November 7, 2021

Easy to order, good price and quick delivery and great quality product.

Date of experience: November 7, 2021
Nebraska
1 review
0 helpful votes
Follow Greg O.
Unfollow Greg O.
Share Review
Report Review

Easy to order, we'll made
November 7, 2021

Website very easy to use with ability to measurements

Date of experience: November 7, 2021
Iowa
1 review
0 helpful votes
Follow null F.
Unfollow null F.
Share Review
Report Review

Patio table and chairs cover.
November 7, 2021
Updated review

The cover came as promised -the right size and material. It will certainly protect my investment.

Date of experience: November 7, 2021

Easy and quick purchase process
July 15, 2021
Previous review

Easy and quick purchase process.

Date of experience: July 15, 2021
North Dakota
1 review
0 helpful votes
Follow Heather A.
Unfollow Heather A.
Share Review
Report Review

Fountain cover
November 7, 2021

Fit our fountain perfectly and heavy material to keep the winter snow and rain out. Very happy with product.

Date of experience: November 7, 2021
Wisconsin
1 review
0 helpful votes
Follow Terri Guest Z.
Unfollow Terri Guest Z.
Share Review
Report Review

Very dissatisfied
December 7, 2021

Bad. I didn't get what I ordered. I am very dissatisfied

Date of experience: November 7, 2021
Veeni M. — Covers & All USA Rep
over a year old

Hi Terri, We are sorry to note your disappointment with the product received. We always try our best to fabricate the product the same as per the order details and comments. As you have shared your concern with us we will surely pass the same to our concern team. They will contact you soon to provide the best possible resolution for the same as customer satisfaction is our priority.

Oklahoma
1 review
0 helpful votes
Follow Vincent L.
Unfollow Vincent L.
Share Review
Report Review

As Advertised
November 7, 2021

All pieces match and arrived as designed. This allowed a streamlined installation. I will keep warm and still be able to use my deck in the winter. I will be a return customer.
The pictures will show their quality,

Date of experience: November 7, 2021
California
2 reviews
0 helpful votes
Follow Jeff H.
Unfollow Jeff H.
Share Review
Report Review

I already gave you a title
November 7, 2021

This survey is a pain in the $#*! survey really sucks

Date of experience: November 7, 2021
Hawaii
1 review
0 helpful votes
Follow Mark Q.
Unfollow Mark Q.
Share Review
Report Review

Too big, they were not the sizes I ordered. I had to fold them over to fit. Both length and width were wrong on all cushions covers.

Date of experience: November 7, 2021
Veeni M. — Covers & All USA Rep
over a year old

Hi Mark, We are sorry to note your disappointment with the product received. We always try our best to fabricate the product the same as per the order details and comments. As you have shared your concern with us we will surely pass the same to our concern team. They will contact you soon to provide the best possible resolution for the same as customer satisfaction is our priority. We are glad that you find our order process simple and easy to follow.

Illinois
1 review
0 helpful votes
Follow Jason W.
Unfollow Jason W.
Share Review
Report Review

Quick and high quality
November 7, 2021

Glad we worked with this company to develop a custom cover for our unique outdoor piece in anticipation of another brutal Buffalo winter.

Date of experience: November 7, 2021