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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,057
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Oregon
1 review
0 helpful votes
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Cold weather protection
January 28, 2022

Very good for additional insulation.
I noticed heating time cut in half on cold days.
I have unit under the roof on patio. Our climate - Ashland Oregon.
Perfect fit. Most likely, for a colder climate, the insulation will have to be better.
My sauna is infrared from Healthmate.com

Date of experience: January 28, 2022
New York
1 review
0 helpful votes
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Great product; good service
January 28, 2022

I am always cautious about buying on-line from companies I don't know, but I needed covers for new outdoor cushions and found Covers & All via Google search and decided to give them a try. The ordering process was simple; I received my 3 cushion covers sooner than I expected; and the covers fit perfectly and are very nice and high quality. I am happy to recommend this company!

Date of experience: January 28, 2022
Texas
1 review
0 helpful votes
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Patio
January 27, 2022

Fast and easy to navigate through the website!. Good quality and great reviews were given by several previous customers.

Date of experience: January 27, 2022
Virginia
1 review
0 helpful votes
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High Quality and Timely Service
January 27, 2022

Products were better than advertised. Ordering was simple. Manufacturer kept me appraised of the status of my order. Very professional service.

Date of experience: January 27, 2022
California
1 review
0 helpful votes
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Great Service and Product
January 27, 2022

We recently ordered three outdoor furniture covers for some oddly shaped chairs and couches. The design process with Covers & All was easy and thorough. Two of the covers we received fit incredibly. One is a little tight but still fits well. Will be using Covers & All again in the future and I might just add an inch or two on the measurements depending on the materials for the covers I buy.

Date of experience: January 27, 2022
Missouri
1 review
0 helpful votes
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Great custom covers.
January 27, 2022

As expected. The cover fit well and look nice. Very glad I purchased these and highly recommend.

Date of experience: January 26, 2022
California
1 review
0 helpful votes
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Chair cushion covers
January 27, 2022

So far, I have just ordered and it was great. They arrived on time and fit great! They are a much more affordable option to buying all new chair pads. The material seems very durable.
Highly recommend.

Date of experience: January 26, 2022
North Carolina
1 review
0 helpful votes
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Great custom skylight covers
January 26, 2022

I ordered two custom skylight covers from Covers & All to cover my skylights in the winter to mitigate snow melt and prevent ice dams from forming. I ordered the top of the line Cover TUFF fabric. Good stuff. The covers fit great, work great, and installed easily with the elastic corner tie downs.

Date of experience: January 26, 2022
California
1 review
0 helpful votes
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Great result!
January 26, 2022

The custom order process was easy! The material quality was good, the size and quality were just what I needed.

Date of experience: January 26, 2022
Texas
1 review
0 helpful votes
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Would have appreciated more help from the chat. Not much help at all. Tracking was not up to date and no one could tell me where my cover was only that it was in transit and late.

Date of experience: January 25, 2022
California
1 review
0 helpful votes
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Quality customized product
January 26, 2022

So grateful to find this company for custom sizing
Needed to replace a worn out tarp for our tent trailer. Very easy to order. I added grommets every 18". Very reasonable but still worth every cent.

Date of experience: January 25, 2022
Arkansas
1 review
0 helpful votes
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Very dissatisfied
February 24, 2022

I paid for grommets to be on top and bottom they did not do it they charged me for it but did not give it to me second I ordered one size they gave me 81 to pick from it was a light gray the second one I ordered was long and it was dark gray did not tell me two different materials are Different colors

Date of experience: January 25, 2022
Veeni M. Covers & All USA Rep
over a year old

Hi James, We are sorry to note your disappointment with the product received and we apologize that our service does not meet your expectations. As we are in the custom business, we have provided the different finishing and materials options to select as per the customer's requirement. Upon checking the order details, we have fabricated the curtains the same as per the order details. Upon the order placement, an immediate confirmation is sent to the customer's registered email address which consists of all the order details to recheck. As we can see our quality team has provided the best possible resolution for the same. If you have any other concerns, please feel free to contact our 24x7 customer support team via call or chat.

Arizona
1 review
0 helpful votes
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Excellent product! Excellent support!
January 25, 2022

The cover we ordered for our outdoor sectional sofa fits perfectly (after being prompted to take multiple measurements by Covers and All staff). The support we received when communicating with website designers was excellent, and the product is great quality — thick fabric, nice color, functions to protect the sofa in snow and rain. We couldn't be happier. Thank you for a really good experience!

Date of experience: January 25, 2022
Minnesota
1 review
0 helpful votes
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Standard Weber Summit S-470 Grill Cover
February 24, 2022
Updated review

I ordered a cover for aWeber Summit S-470 grill which Covers-all shows on site. Didn't read fine print that covers are made 1-3 inches larger. It's like putting a sack on my grill. Ordered with clips and snaps which are unusable due to dragging on ground. Grill cover is about 4" to tall, 4-5 inches to big in all directions. Will be sending back when I return home!

Covers & All USA attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 25, 2022

I thought I placed an order last night and never got...
January 7, 2022
Previous review

I thought I placed an order last night and never got confirmation so I'm re-ordering it this morning. I don't want to covers just one. Thanks

Date of experience: December 8, 2021
Ohio
1 review
0 helpful votes
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Great products!
January 24, 2022

Website was easy to use, and my chair covers are great! Such high quality, and a perfect fit.

Date of experience: January 24, 2022
California
0 reviews
0 helpful votes
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A+ from beginning to end
January 24, 2022

We've used this company several times and are always very happy with our purchases. The covers are super high quality and have held up well.

Date of experience: January 24, 2022
California
1 review
0 helpful votes
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Amazing quality at an amazing price
January 24, 2022

I love our new chair covers-they fit perfectly! The ordering process was simple and straightforward. The chair covers arrived quickly. So far we've had some major rain and wind storms and the covers have performed beautifully. Very happy with my purchase.

Date of experience: January 24, 2022
Louisiana
1 review
0 helpful votes
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Replacement covers
January 24, 2022

Covers arrived quickly, do wish I had ordered slightly larger on the pillows but I'm sure I measured wrong.

Date of experience: January 24, 2022
Texas
1 review
0 helpful votes
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Misleading images
February 23, 2022

I used the measurement from the images, and measured my tree. I believed that the "cover" would cover the tree in it's "whole" condition (which could remain "decorated.") Instead it would only cover a tree that had it's branches folded up.
So it was not useful for my purposes. I was very disappointed because the product was extremely well constructed, but to me, at least, the information that I used to order was misleading.

Covers & All USA attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 24, 2022
New York
0 reviews
0 helpful votes
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Excellent quality products!
January 24, 2022

Have ordered several covers, some custom-sized. The material is great, very soft, and the colors are vibrant. Have ordered again I do highly recommend them.

Date of experience: January 24, 2022