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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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This custom cover was the correct size, fabricated and delivered quickly, and was very economical.
Ordering and delivery were both simple, clear, and quick. I appreciate your service.
The cushion covers we ordered came prepared as per our measurements, but we made an error on our part for the back cushions to the couch and now can't use them nor can we return since it's an error on our part. We're out 80 bucks and have covers for our couch we can't use.
My cushion covers came in faster than expected and the quality seems to be great. I ordered just the basic fabric. The zippers on there are heavy duty as well. Very satisfied
I am pleased with the final product and appreciated the attention to detail in the process of determining measurements. The only issue I had was that the system for correspondence and establishment of the measurements is awkward. The account holder internal system is difficult to navigate. I had trouble finding notes from the design team. My emails were answered in a random fashion and not always in line with my responses to questions from design. It seemed that my answers were read by different individuals and resulted in repetitive questions/responses. I think an easier system of correspondence would have made things clearer earlier and resulted in the order being processed more quickly.
The order was delivered in the expected timeframe and was excellent quality. They have so many options.
The experience was really easy and I was really excited about my new outdoor cuchion covers. However, when they arrived none of the covers fit. Not a single one. And some of the measurements weren't even close. I don't really know what happened. I emailed customer service right away, but never heard anything back. The cover quality and color looked great. I was really bummed I couldn't use them. I would order from them again if they'd give me a credit and ensure the right measurements.
We've been looking for covers ore replacements for our old outdoor cushions for quite some time and were having such a difficult time. Ordering was seamless and we're very happy with the results. We've only had them for about a month, so we look forward to seeing how they hold up.
The package was so tightly bound with packaging tape I was forced to use a scissors to open it which led to damage of one cushion. I was at first told I would be sent a replacement but then that great customer service was replaced by retracting the solution with placing blame on the customer. Now I will have to resort to using a damaged cover.
I love the product but I paid for early delivery and came a week a half later then it was supposed too and tried calling but they never answered
Very easy to order, no issues. Once order was placed, the wait time exact and great quality. Would order again from this company. Very pleased and no issues.
So happy with the color, fit, and quality. Fast shipping too!
My custom order was done exactly as expected & shipped to me within a week of my order. I am satisfied with my purchase. One wish I have is more color varieties for custom orders.
The product was assembled well and fit the patio furniture as well or better than we expected. The poor rating was caused by our terrible experience trying to contact and communicate with your company and its representatives.
The art department worked with me to prefect the logo I wanted and the end result was perfect.
I love my cushion covers! I was a bit hesitant to order online but was pleasantly surprised when the manufacturer emailed with detailed questions. They fit perfectly! Exactly as I wanted.
Easy to order, fast delivery, sensational product.
It was an odd sized item so I gave the best measurements I could. You guys built it exactly how I asked but the next one I will be amending the sizes a little bit. Thank you for a great product and great customer service!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Peter, we appreciate your feedback on the products. We take customer satisfaction seriously and are glad to hear from you. We are sorry to learn that your call was disconnected with our customer service department prior to being connected. We understand how frustrating this must have been for you. We value our customers' time, and this should not have happened. We are prioritizing the issue you're facing with our software, and our team is already working actively to resolve the issue. Please let us know if you have any additional questions, concerns, or comments.