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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,088
shipping
342
quality
21,524
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51,449 reviews

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Iowa
1 review
0 helpful votes
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Easy/Quality
June 12, 2022

It was very easy to get exactly what you need. I had an unusual size that I could not find other places. This site worked well. I was pleasantly surprised at the great quality when I received the product

Date of experience: June 11, 2022
Florida
1 review
0 helpful votes
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"DIVE-IN "Tonight!
June 11, 2022

Easy to order! Experience was overall great! We did have to text back and forth, frequently in the beginning, but it was so easy to convey my "Exact Order" to your staff! Thanks again for being so easy to work with.

Date of experience: June 11, 2022
Texas
1 review
0 helpful votes
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They all fit. Thankyou
June 11, 2022

Very Good. Was concerned about the measurements so I called on a Sunday morning to confirm. I was surprised to get a live person. She sounded like she was in India but was very helpful and understanding and the order arrived in good time and was correct. Thankyou

Date of experience: June 11, 2022
California
1 review
0 helpful votes
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Mostly satisfied
June 11, 2022

Customer Service team is very friendly and helpful. Taking the measurements can be stressful but they helped considerably. The only reason I did not give them 5 stars is because one of my 5 covers came in the wrong size. I contacted them by phone and they were very willing to help but said the design team will get back to me. It has been a day now with no contact. Other than that, I was very happy

Date of experience: June 11, 2022
New York
1 review
0 helpful votes
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This is my second purchase from covers&all. Excellent quality PVC. Cover for my hose reel.

Date of experience: June 11, 2022
Minnesota
1 review
0 helpful votes
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Well done!
June 11, 2022
Updated review

The ordering process and the product is really excellent.

Date of experience: June 11, 2022

Easy to use
May 17, 2022
Previous review

Easy to use

Date of experience: May 16, 2022
Illinois
1 review
0 helpful votes
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Cushions covers
June 11, 2022

This cushion covers fit perfectly to my old cushions. They are waterproof and water resistant. Spots are easy to clean.

Date of experience: June 11, 2022
California
1 review
0 helpful votes
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Bar cover
June 10, 2022

Easy to order and enter specific measurements. Hopefully item will be as described
Received cover for bar however pockets on both sides of the cover are sewn in upside down so not of any use

Date of experience: June 10, 2022
Missouri
1 review
0 helpful votes
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Amazing
June 10, 2022

The cover is such high quality and fits perfectly. I recommend getting the highest end cover if you live in MN or an area with snow. Really pleased with everything.

Date of experience: June 10, 2022
Minnesota
1 review
0 helpful votes
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I've ordered 10 different covers for various deck furniture (most custom) and they have all been exceptional! Will never use another company!

Date of experience: June 9, 2022
Florida
1 review
0 helpful votes
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Outdoor covers
June 9, 2022

I am very pleased with my product but communication was OK.

Date of experience: June 9, 2022
Maine
1 review
0 helpful votes
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Firepit cover
June 9, 2022

Very easy site to work with. Got last order as promised and found cover to be very will made.

Date of experience: June 9, 2022
New Jersey
1 review
0 helpful votes
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Finally found what I have been looking for the last 4 weeks

Date of experience: June 9, 2022
Colorado
1 review
0 helpful votes
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Custom covers
June 9, 2022

I needed custom covers for a nonstandard size patio table and chairs and everything fit perfectly.

Date of experience: June 9, 2022
California
1 review
0 helpful votes
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Wonderful website, very easy to order and customize. Amazing selection of covers. Very detailed.

Date of experience: June 8, 2022
Indiana
2 reviews
0 helpful votes
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Wrong color!
July 9, 2022

The quality is nice, but they sent me the wrong color, I ordered the color charcoal gray, but received the charcoal color. I understand that mistakes happen, but I'm having a difficult time getting a resolution. I did get a response, but the company basically said that nothing was wrong.

Date of experience: June 8, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hello, Risa. We sincerely apologize for any inconvenience. Upon reviewing the photo you sent, we can confirm that the color you received is correct. The Cover Rite category has only a few color options. Perhaps you might be looking at the Cover Pro category in the swatch kit. Charcoal and charcoal gray are the same color. The only difference is that the word "gray" isn't mentioned in the swatch kit. Please contact us at [email protected] with any questions or concerns.

Massachusetts
1 review
0 helpful votes
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Great quality
June 8, 2022

The cushions are great quality, waterproof and fade resistant. They hold up nicely to the unpredictable New England weather.

Date of experience: June 8, 2022
Connecticut
1 review
0 helpful votes
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Firepit cover
June 8, 2022

Good quality, good price, easy ordering and fast delivery

Date of experience: June 8, 2022
Ohio
2 reviews
0 helpful votes
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Very pleased
June 8, 2022

Very satisfied with shopping experience, with placing order; timeliness; and final product!

Date of experience: June 8, 2022
Texas
1 review
0 helpful votes
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Great value
June 8, 2022

I am very well pleased with this order of cushions and will order them again or recommend to anybody that needs replacements on covers.

Date of experience: June 8, 2022