Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,089
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

Instant Feedback

51,449 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Marcella S.
Unfollow Marcella S.
Share Review
Report Review

5 stars
June 18, 2022

Covers fit perfect great fabric easy fold and store

Date of experience: June 18, 2022
Texas
1 review
0 helpful votes
Follow carlos Y.
Unfollow carlos Y.
Share Review
Report Review

100% what I need it
June 17, 2022

It was just the right Zane end the material was great

Date of experience: June 17, 2022
New Hampshire
1 review
0 helpful votes
Follow Christina C.
Unfollow Christina C.
Share Review
Report Review

Very satisfied
June 17, 2022

Very detailed on how to place your order. Worked out great

Date of experience: June 17, 2022
Washington
1 review
0 helpful votes
Follow Philip C.
Unfollow Philip C.
Share Review
Report Review

Cover is Awesome
June 17, 2022
Updated review

The instructions on the website were pretty clear about how to measure for the order. The order arrived in a reasonable amount of time and when I put it on my drop-leaf patio table it fit perfectly! It looks really nice and is very well made. I am perfectly happy with my purchase.

Date of experience: June 17, 2022

Clear instructions and easy to order
May 3, 2022
Previous review

Clear instructions and easy to order.

Date of experience: May 3, 2022
Utah
1 review
0 helpful votes
Follow Mauricio R.
Unfollow Mauricio R.
Share Review
Report Review

Easy buying and fast delivery, great selection and easy way to put and order.

Date of experience: June 17, 2022
Ohio
1 review
0 helpful votes
Follow Guest Y.
Unfollow Guest Y.
Share Review
Report Review

Perfect craftsmanship - the final product is really nice!

Date of experience: June 17, 2022
New Jersey
1 review
0 helpful votes
Follow Robin F.
Unfollow Robin F.
Share Review
Report Review

"Excellent experience"
We are very happy with our first purchase. Ordering was very easy with the detailed directions. We were impressed when we received an email with a mock-up of the cover for us to look at and then confirm the design. We received the cover shortly after confirming the design (less than 2 weeks I am sure). The fit was perfect. I am so happy to have found this company.

Date of experience: June 17, 2022
California
1 review
0 helpful votes
Follow Paul A.
Unfollow Paul A.
Share Review
Report Review

1st Time
June 16, 2022

This was my first order from Covers & All. I'll definitely be using again.

Date of experience: June 16, 2022
Ohio
1 review
0 helpful votes
Follow Laura H.
Unfollow Laura H.
Share Review
Report Review

Great customer service
June 17, 2022

I read some mixed reviews about covers and all. My experience was 100% positive. I made a mistake in my order, they caught it based on the photo I sent, contacted me and fixed it the same day I ordered. They were very responsive to every inquiry, kept me informed of my status and delivered a great product exactly when they said they would. I could not be more pleased.

Date of experience: June 15, 2022
GB
1 review
0 helpful votes
Follow Tintaligally H.
Unfollow Tintaligally H.
Share Review
Report Review

The quality of these covers far surpassed my expectations seeing how cheap they cost - I highly recommend Covers&all

Date of experience: June 15, 2022
Canada
1 review
0 helpful votes
Follow Astrid F.
Unfollow Astrid F.
Share Review
Report Review

Custom cover
June 15, 2022

Efficient and easy to order. Cover fits really well and protects the furniture.

Date of experience: June 15, 2022
Ohio
2 reviews
0 helpful votes
Follow Melissa X.
Unfollow Melissa X.
Share Review
Report Review

One of many orders placed!
June 15, 2022

Absolutely delighted with our items we've ordered! We have outdoor tv cover and covers for our 4 oversized loungers. Just placed order for 2 oversized lounge chairs. VERY pleased with delivery and product quality. Will be sharing site with friends and family!

Date of experience: June 15, 2022
Ohio
4 reviews
0 helpful votes
Follow Susan R.
Unfollow Susan R.
Share Review
Report Review

Great product
June 15, 2022

Super easy website. Very happy with these covers..

Date of experience: June 14, 2022
Illinois
1 review
0 helpful votes
Follow Jeff W.
Unfollow Jeff W.
Share Review
Report Review

I ordered 4 patio cushions covers. They were custom made to my measurements. Quality material and zippers in 2 sides to make it easy to put my foam in. Very happy and highly recommend. Thank you!

Date of experience: June 14, 2022
Florida
1 review
0 helpful votes
Follow Rachel M.
Unfollow Rachel M.
Share Review
Report Review

Great job
June 13, 2022

Everything was great and I'm completely pleased with the quality and the time of shipment.

Date of experience: June 13, 2022
Idaho
2 reviews
0 helpful votes
Follow Jeff T.
Unfollow Jeff T.
Share Review
Report Review

Site says they are in Lawrenceville GA, but items ship from India. That's fine I suppose, but it means that shipping will be a lot slower than if it were in the US going to a US address. They ship by FedEx but they don't tell you it's a restricted signature delivery, so you'll have to wait around all day and hope you are able to magically catch the driver. They leave that part out when it could be a single line added to the email notification. This tells me their attention to detail is lacking. If you ever call them, be prepared for a long wait to talk to someone. Yes, they are overseas, as well, and completely worthless.

Date of experience: June 13, 2022
Veeni M. — Covers & All USA Rep
over a year old

Jeff, It is truly regrettable to learn that you are dissatisfied with our services. We are a global business headquartered in Georgia with several production units across the world. An order is produced and shipped from the most suitable unit, keeping multiple factors in mind.

Please accept our apologies for the delivery issues. Because our packages may originate from various countries, international shipments require a signature upon delivery. While we have little control over local delivery personnel's behavior, we will certainly share your feedback with FedEx and our team. We have issued a standing instruction to FedEx to leave the package at the doorstep if no one is available. The only time they may not do so is if the delivery person is unable to find a secure location to drop the package. In such cases, you will find a FedEx door tag left behind with a phone number and instructions for rearranging the delivery.

We apologize if you have had difficulties communicating with our support team. We're doing everything we can to respond to every customer as promptly as possible, despite an unusually large volume of enquiries and limited personnel. Your call could have been dropped prior to being connected due to some technical constraints. Please be assured that our team is actively working on the issue and it will be resolved shortly.

While we make every effort to produce high-quality products and provide excellent customer service, we recognize that there is always room for improvement. We appreciate your feedback and assure you that it will be used to make your future experience positive.

Maine
1 review
0 helpful votes
Follow David D.
Unfollow David D.
Share Review
Report Review

Great cover!
June 13, 2022

Fits like a glove. If the glove don't fit, you've got to acquit. Lookout!

Date of experience: June 13, 2022
Massachusetts
1 review
0 helpful votes
Follow Joe Q.
Unfollow Joe Q.
Share Review
Report Review

Custom made is what I wanted! You have it. I'm happy as a lark!

Date of experience: June 13, 2022
Michigan
1 review
0 helpful votes
Follow Mark S.
Unfollow Mark S.
Share Review
Report Review

Tractor and backhoe covers
June 13, 2022

Liked the web site. Ordered what I wanted because I was promoted with good questions. Yes on the reinforced edge and yes on eyelets where I might want them. Better quality then i was expecting! I will be back for more. Thanks.

Date of experience: June 12, 2022
New Jersey
1 review
0 helpful votes
Follow Timothy M.
Unfollow Timothy M.
Share Review
Report Review

Great custom fit. Sure
June 12, 2022

Thank you for your quick response about making a custom cushion cover

Date of experience: June 12, 2022