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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,089
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Arizona
1 review
0 helpful votes
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No recognition by phone of where item was going, who was paying and how it needed to be attached to the bench lid. There was no communication to the person who received the cover.

Date of experience: June 20, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Linda, We are sorry for the inconvenience caused to you and we sincerely apologize that our service does not meet your expectations. As per your concern regards to attach the cover with the bench, upon checking the order details we can see that you have selected an option of Drawstring as a tie down. You can shrink the cover with the help of the drawstring and hold the cover with the bench. We have shipped out the product same as per your provided shipping address. Also we have shared the order update at your registered email with the tracking details once the order has been shipped out from our side. If you have any other concerns, please feel free to contact our customer support team via call or chat. You can also contact at [email protected]

Washington
1 review
0 helpful votes
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Highly recommend!
June 20, 2022

Covers & All goes above and beyond to make sure your order fits! We were extremely impressed with their communication, shipping times and the quality of the cover! Definitely recommend!

Date of experience: June 20, 2022
Alabama
1 review
0 helpful votes
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PERFECT!
June 20, 2022

I have been wanting to update my cushions on our patio furniture and didn't want to pay the outrageous price of new cushions. I just needed new covers and your company had exactly what I needed. So glad I found you guys!

Date of experience: June 20, 2022
Minnesota
2 reviews
2 helpful votes
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Chair Cover
June 20, 2022

The company does not hesitate to request additional measurements to make sure it will fil.

Date of experience: June 20, 2022
Virginia
1 review
0 helpful votes
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Great work!
June 20, 2022

This company really cares about the quality of their work. They were in constant contact with me to make sure I got exactly what I needed and it was a great price

Date of experience: June 20, 2022
Washington
1 review
0 helpful votes
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Good quality, fast delivery
June 20, 2022

I'm very happy with the outdoor cushion covers I purchased. The material and stitching is very sturdy. The covers arrived in less than two weeks and the price was reasonable.

Date of experience: June 20, 2022
Texas
1 review
0 helpful votes
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Love them!
June 20, 2022

They fit great and look great! I'll order The top pieces that I forgot to measure and include!

Date of experience: June 20, 2022
Illinois
1 review
0 helpful votes
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Nice fire pit cover
June 20, 2022

Fire pit cover is durable and fits perfectly. Very pleased with shipping and it arrived in timely matter.

Date of experience: June 20, 2022
Oregon
1 review
0 helpful votes
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Quality Product!
June 20, 2022

Excellent experience! Covers & All provide a quality product. Better than the original covers that were included on the outdoor sectional we purchased. I thank you for providing such an exceptional product at a reasonable cost!:)

Date of experience: June 20, 2022
Oregon
1 review
0 helpful votes
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Cover doesn't fit
July 20, 2022

Orders were delayed a week or so so not a huge deal there but we did order a cover for an L shaped sectional that doesn't fit, and I even measured an extra few inches on the height and ends to ensure it would fit easily but about 1/4 of the sectional is exposed as the cover is too small

Date of experience: June 20, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Andrew, We are sorry to note your disappointment with the product received. Upon checking the order details, we have manufactured the product same as per the provided order dimensions with the standard leeway as mentioned on the website. The order has been shipped out for an on time delivery and we can see that it has been delivered just one day after the actual delivery date. Also, on the product page we do provide an option to share the actual product images while placing an order so our team can get an idea about the same. If customer face any issue regards to the size, they can certainly contact us within 7 days from the delivery date same as mentioned on the website. As per the tracking details, the product has been delivered on 24th May. If you have any other concerns, please feel free to contact our customer support team via call or chat.

New York
1 review
0 helpful votes
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Sandbox cover
June 20, 2022

Nice quality cover, fit perfectly. Keeps rain and critters out of sandbox well. Do wish they would have sent some hooks/fasteners to drill into the sandbox and connect cover to, however.

Date of experience: June 20, 2022
South Carolina
1 review
0 helpful votes
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Good quality
June 20, 2022

Product as described. Will buy again from this store.

Date of experience: June 20, 2022
Oklahoma
1 review
0 helpful votes
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Perfect chair covers
June 20, 2022

The elastic corners are wonderful. So easy to pull over my outdoor dining chairs. It takes a few seconds to get each chair covered and so nice not to have to tighten the bottoms the the fabric for a snug fit. I uploaded a photo and link to my chairs along with inputting the dimensions and they are a custom / perfect fit. The white color is so nice. Would highly recommend this company. Very fast production through receiving shipment.

Date of experience: June 20, 2022
New Jersey
1 review
0 helpful votes
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Seat Covers
June 20, 2022

Great quality and fit perfectly. Colors were as described and the quality is perfect. Already rain and it held up perfectly.

Date of experience: June 20, 2022
California
2 reviews
0 helpful votes
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Waterproof cover
June 20, 2022

Great covers that are made to fit and they look nice too.

Date of experience: June 20, 2022
Nevada
1 review
0 helpful votes
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Perfect fit!
June 20, 2022

My new cover fit perfectly, and I was really pleased that they reinforced the corners as I requested. It also doesn't blow off in the wind, which is a really nice bonus!

Date of experience: June 19, 2022
Washington
2 reviews
0 helpful votes
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Best prices
June 19, 2022

The best prices for my boat coverings; seats, outboard motors,

Date of experience: June 19, 2022
Colorado
1 review
0 helpful votes
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Lawn furniture covers
June 19, 2022

Quick and efficient ordering and processing. Good quality material that stands the sunny summer months of Colorado

Date of experience: June 19, 2022
Pennsylvania
2 reviews
0 helpful votes
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Pergola cover
June 19, 2022

Ordering is fast and easy and product is as promised.

Date of experience: June 19, 2022
North Carolina
1 review
0 helpful votes
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Perfect fit
June 18, 2022

We just recovered our outdoor sectional and two chairs- everything was great, loved the service and how your team made sure the dimensions were correct. Thank you. Happy to send a photo. Been telling everyone about you all.

Date of experience: June 18, 2022