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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,054
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Florida
1 review
0 helpful votes
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Great job
July 2, 2022

I had cushion covers done and they were not your average shapes. They did a very good job for never seeing them other than pictures.

Date of experience: July 1, 2022
Arizona
1 review
0 helpful votes
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My covers don't fit nearly as well as I expected given that I had given exacting measurements, and also attached photos of the furniture. I expected a much better fit for the expensive cost of these covers!

Date of experience: July 1, 2022
New Jersey
1 review
0 helpful votes
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Fire pit cover
July 2, 2022

Exactly what I ordered. It was well made and the dimensions were accurate and it fit perfectly. I would recommend ordering a cover from this site.

Date of experience: July 1, 2022
Minnesota
1 review
0 helpful votes
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Custom Fire Pit Cover
July 2, 2022

Top quality construction and material. The website ensures your dimensions for a custom cover are right on.

Date of experience: July 1, 2022
Pennsylvania
1 review
0 helpful votes
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New Cushion Covers
July 2, 2022

We purchased new custom sized cushion covers and they arrived so quickly! The quality was excellent and they were excellent quality!

Date of experience: July 1, 2022
California
1 review
0 helpful votes
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I used the cushion size specs according to their tags. The covers arrived extremely loose. It looks sloppy and wrinkly. When I sent a photo to my friends, they laughed.

Date of experience: July 1, 2022
Massachusetts
1 review
0 helpful votes
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Very good product and company
July 1, 2022

I will order more from them In the future. Great communication and fast shipper.

Date of experience: July 1, 2022
Florida
1 review
0 helpful votes
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My seat covers
July 1, 2022

They came really quick. They fit perfectly. I love them

Date of experience: July 1, 2022
Illinois
1 review
0 helpful votes
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Fire pit cover
July 31, 2022

Ordered a cover size 50" long x20" across, and 18" high. This was for a gas fire pit. I received a cover that fit an electric grill. Great material so I kept it and hopefully I'll try to order again and can speak with someone to make sure to get right thing.

Date of experience: July 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Jean, We are sorry to note your disappointment with the cover measurements. However upon checking the order details we can see that you have placed an order with the dimensions as Height 18", Width 32" and Depth 24" and we have processed the order same as per your provided dimensions. Also upon the order placement, an immediate confirmation is sent to the customer's registered email address which consists of all the order details to recheck. We are glad to know that you like the quality of the cover. If you have any other concerns, please feel free to contact our customer support team via call or chat.

North Carolina
1 review
0 helpful votes
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Very Satisfied
July 1, 2022

The covers are strong and durable and well-made. Very easy to insert the cushions and they are very comfortable

Date of experience: July 1, 2022
Florida
1 review
0 helpful votes
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Love
July 1, 2022

Absolutely love our new covers and the quality is excellent! Shipping was fast and this was the BEST price!

Date of experience: July 1, 2022
Texas
1 review
0 helpful votes
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Beautiful
July 1, 2022

Beautiful work. Very pleased with quality of fabric and finished product

Date of experience: July 1, 2022
Canada
1 review
0 helpful votes
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Order Process
July 31, 2022

The order process took too long. I had to confirm my order a few times before it went forward.

Date of experience: July 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi George, We are sorry for the inconvenience caused to you and we sincerely apologize that our service does not meet your expectations. As we are in custom business, we have tried our best to provide almost all the option to select. However every customer has their own requirements, as we can see that you want the tarp material to make the cover from it. To avoid the confusion our team has asked some require information so you will get the same product as per your requirements. However we can certainly understand your concern and as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better.

New York
1 review
0 helpful votes
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Top Notch!
July 1, 2022

I put the measurements in the app and a custom perfectly fitting cover showed up 2 weeks later!

Date of experience: July 1, 2022
California
1 review
0 helpful votes
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Tabletop Cover
July 1, 2022

It excellent. The product met all required parameters.

Date of experience: July 1, 2022
Ohio
1 review
0 helpful votes
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Lovely
July 1, 2022

Fast and better than described.
They fit nice and the tie on great

Date of experience: July 1, 2022
California
1 review
0 helpful votes
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Samples
July 1, 2022

I got your sample but you use only plastic materials and I wanted cloth

Date of experience: July 1, 2022
New York
1 review
0 helpful votes
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Perfect Covers
July 1, 2022

This is a great site for custom covers! Reasonably priced, came quickly, and are really nice quality. The ordering process was easy. Very satisfied.

Date of experience: July 1, 2022
New York
2 reviews
0 helpful votes
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Great products-customer service inadequate
July 1, 2022
Updated review

Customer service a mess-need more agents. Too long a wait on the phone and then disconnected

Date of experience: July 1, 2022

Customer service a mess-need more agents
June 16, 2022
Previous review

Customer service a mess-need more agents

Date of experience: May 17, 2022
Texas
1 review
0 helpful votes
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Best covers yrt
July 1, 2022

Covers fit perfectly just what I waned will use again

Date of experience: July 1, 2022