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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,047
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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New Jersey
1 review
0 helpful votes
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Great cover!
July 2, 2022

Very easy to order and the cover we received fits out sectional couch perfectly! Will be using them again.

Date of experience: July 2, 2022
Florida
2 reviews
0 helpful votes
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Ordering process was simple and straightforward. I like that there's an option to upload images!
The covers looked and worked great.

Date of experience: July 2, 2022
Georgia
1 review
0 helpful votes
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Love
July 2, 2022

Exactly as I ordered it. High quality, durable. We'll see how it holds up over the years!

Date of experience: July 2, 2022
Canada
2 reviews
0 helpful votes
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Once I finally received my cover for our patio dining set, it fit perfectly, is durable and heavy enough that the wind doesn't blow it away. However I was shocked that I actually received the cover because numerous prior communications from Covers and All kept trying to sell other covers, all from different individuals, so I was not sure my original order went through and there were some emails that indicated that it had not. From my perspective, I really did think the company a scam company, and any email I sent asking questions went unanswered but always trying to sell me something different. In the end I am very happy with the product, but Covers and All really needs to work on communication with the customer (big time).

Date of experience: July 2, 2022
Veeni M. Covers & All USA Rep
over a year old

Hi Graham, Thank you for your valuable feedback. We at Covers&All always work forward to offer products without compromising the quality of the material. We understand the customer's requirement and tried our best to make a cover for almost everything. We are glad to know that you liked the product.

We sincerely apologize that our service does not meet your expectations. We at Covers&All always try our best to provide the efficient service to every customer. However upon checking the order details we can certainly understand your concern and this is not the ideal experience we want our customers to have at Covers&All. As your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. We look forward to serve you again and hope you will find an improvement on the same.

South Carolina
1 review
0 helpful votes
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Made to my specs
July 2, 2022

I sent a drawing with measurements and my covers were made exactly to fit my boat cushions

Date of experience: July 2, 2022
North Carolina
1 review
0 helpful votes
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Ottoman pillow covers
July 2, 2022

I ordered covers for my outside ottoman cushions. My order was a little late but I received email regarding the lateness. The covers fit perfectly, nice quality and material, and overall I'm very happy with them!

Date of experience: July 2, 2022
Hungary
1 review
0 helpful votes
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Covers are slightly oversized despite measuring as directed by the website.

Date of experience: July 2, 2022
New York
1 review
0 helpful votes
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Love it!
July 2, 2022

I couldn't be happier with the cushion covers I ordered. They fit perfectly and are made of high quality material. I will definitely be a repeat customer.

Date of experience: July 1, 2022
West Virginia
1 review
0 helpful votes
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So glad I found this company!
July 2, 2022

What an amazing experience! I have been wanting to make my own cushion covers for years now. I came to the realization that I would not be able to do so with my busy schedule. I wanted to get new covers on my porch cushions this year and decided to search for a solution. My cushions are abnormal sizes. I was able to send in the dimensions to Covers & All. I was impressed with the customer service from the beginning, the cushion blueprints were key to ensuring that my needs were adequately communicated! Thank you so much for giving me back some time to relax on my porch!

Date of experience: July 1, 2022
Indiana
1 review
0 helpful votes
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Cushion covers
July 2, 2022

They were perfect! Fit good. Color was good. Good quality.

Date of experience: July 1, 2022
New Jersey
1 review
0 helpful votes
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Grill coverup!
July 2, 2022

My husband bought a tabletop outside electric grill and this top was perfect for it.

Date of experience: July 1, 2022
Illinois
1 review
0 helpful votes
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After all the communication….
August 1, 2022

Ordered total of 6 covers: (2) Loveseat; (4) Chairs. Loveseat covers are great. The (4) chair covers (all the same) are all too large. I answered all of the questions sent to me about measurements, etc after I submitted my order. Even after that, they are too big. A gust of wind will blow them off b/c they don't fit tightly b/c they are too large. Still waiting on a resolution from Covers & All.

Date of experience: July 1, 2022
Veeni M. Covers & All USA Rep
over a year old

Hi Carrie, We are sorry to note your disappointment with the product received and we sincerely apologize that our service does not meet your expectations. We at Covers&All always try our best to provide the customized cover same as per the product requirements and efficient service to every customer. This is very unfortunate that you have faced an issue. However as we can see that you are already in touch with our concern team and we have also passed your concern to them. Rest assured, you will be able to get the best possible resolution on the same. We appreciate your patience and cooperation.

Florida
1 review
0 helpful votes
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Great job
July 2, 2022

I had cushion covers done and they were not your average shapes. They did a very good job for never seeing them other than pictures.

Date of experience: July 1, 2022
Arizona
1 review
0 helpful votes
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My covers don't fit nearly as well as I expected given that I had given exacting measurements, and also attached photos of the furniture. I expected a much better fit for the expensive cost of these covers!

Date of experience: July 1, 2022
New Jersey
1 review
0 helpful votes
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Fire pit cover
July 2, 2022

Exactly what I ordered. It was well made and the dimensions were accurate and it fit perfectly. I would recommend ordering a cover from this site.

Date of experience: July 1, 2022
Minnesota
1 review
0 helpful votes
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Custom Fire Pit Cover
July 2, 2022

Top quality construction and material. The website ensures your dimensions for a custom cover are right on.

Date of experience: July 1, 2022
Pennsylvania
1 review
0 helpful votes
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New Cushion Covers
July 2, 2022

We purchased new custom sized cushion covers and they arrived so quickly! The quality was excellent and they were excellent quality!

Date of experience: July 1, 2022
California
1 review
0 helpful votes
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I used the cushion size specs according to their tags. The covers arrived extremely loose. It looks sloppy and wrinkly. When I sent a photo to my friends, they laughed.

Date of experience: July 1, 2022
Massachusetts
1 review
0 helpful votes
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Very good product and company
July 1, 2022

I will order more from them In the future. Great communication and fast shipper.

Date of experience: July 1, 2022
Florida
1 review
0 helpful votes
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My seat covers
July 1, 2022

They came really quick. They fit perfectly. I love them

Date of experience: July 1, 2022